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<blockquote data-quote="Fiery" data-source="post: 133232" data-attributes="member: 9"><p>It is probably due the the ICE Ransom virus. I don't recommend Anvi products.</p><p></p><p>We are almost done cleaning your PC, there were still rootkits left over even though you didn't see the ICE virus. We will use combofix again followed by ESET scan. Then we will fix the security center issue once we remove all the bad files first.</p><p></p><p>Please download<span style="color: #FF0000"> ComboFix</span> from one of these locations:</p><p></p><p><a title="External link" href="http://download.bleepingcomputer.com/sUBs/ComboFix.exe" rel="external"><<strong>>Link 1</<strong>></a></strong></strong></p><p><strong><strong><a title="External link" href="http://www.infospyware.net/antimalware/combofix/" rel="external"><<strong>>Link 2</<strong>></a></strong></strong></strong></strong></p><p><strong><strong><strong><strong><ul></strong></strong></strong></strong></p><p><strong><strong><strong><strong> <li>Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools</strong></strong></strong></strong></p><p><strong><strong><strong><strong>See <a title="External link" href="http://www.bleepingcomputer.com/forums/topic114351.html" rel="external">HERE</a> for help</li></strong></strong></strong></strong></p><p><strong><strong><strong><strong> <li>Double click on Combo-Fix & follow the prompts.</li></strong></strong></strong></strong></p><p><strong><strong><strong><strong></ul></strong></strong></strong></strong></p><p><strong><strong><strong><strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong>When finished, ComboFix will produce a log.</strong></strong></strong></strong></p><p><strong><strong><strong><strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><<strong>>Note:</<strong>></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><span style="color: #FF0000">1. Do not mouseclick combofix's window while it's running. That may cause it to stall!</span></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><span style="color: #FF0000">2. Remember to re-enable your anti-virus and anti-spyware before reconnecting to the Internet.</span></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong>Run <span style="color: blue"><strong><a href="http://www.eset.eu/online-scanner" target="_blank">Eset NOD32 Online AntiVirus here</a></strong></span></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong>Note:</strong> You will need to use Internet Explorer for this scan.</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong><strong>Vista / 7 users:</strong> You will need to to right-click on the Internet Explorer icon and select <strong>Run as Administrator</strong> </strong></strong></strong></strong></strong></strong></p><ul> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong>Tick the box next to <strong>YES, I accept the Terms of Use</strong>.</strong></strong></strong></strong></strong></strong></li> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong>Click <strong>Start </strong></strong></strong></strong></strong></strong></strong></li> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong>When asked, allow the activex control to install</strong></strong></strong></strong></strong></strong></li> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong>Disable your current antivirus software. You can usually do this with its Notfication Tray icon near the clock.</strong></strong></strong></strong></strong></strong></li> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong>Make sure that the option "<strong>Remove found threats</strong>" is <u>Un-checked</u>, and the following <strong>Advance Settings</strong> are <u>Checked</u><ul> <li data-xf-list-type="ul"><strong>Scan unwanted applications</strong></strong></strong></strong></strong></strong></strong></li> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong><strong>Scan for potentially unsafe applications</strong></strong></strong></strong></strong></strong></strong></li> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong><strong>Enable Anti-Stealth Technology</strong></strong></strong></strong></strong></strong></strong></li> </ul></li> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong>Click <strong>Scan</strong></strong></strong></strong></strong></strong></strong></li> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong>Wait for the scan to finish</strong></strong></strong></strong></strong></strong></li> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong>When the scan is done, if it shows a screen that says "Threats found!", then click "List of found threats", and then click "Export to text file..."</strong></strong></strong></strong></strong></strong></li> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong>Save that text file on your desktop. Copy and paste the contents of that log in your next reply to this topic.</strong></strong></strong></strong></strong></strong></li> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong>The log can also be found in <strong>logfile located at C:\Program Files\ESET\Eset Online Scanner\log.txt</strong></strong></strong></strong></strong></strong></strong></li> </ul><p>[/list]</strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong></strong></strong></strong></strong></strong></strong></p><p><strong><strong><strong><strong><strong><strong> <ul> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong> <strong>Update Malwarebytes' Anti-Malware</strong>.</strong></strong></strong></strong></strong></strong></li> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong>If an update is found, it will download and install the latest version.</strong></strong></strong></strong></strong></strong></li> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong>Once the program has loaded, select <strong>Perform quick scan</strong>, then click <strong>Scan</strong>.</strong></strong></strong></strong></strong></strong></li> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong>When the scan is complete, click <strong>OK</strong>, then <strong>Show Results</strong> to view the results.</strong></strong></strong></strong></strong></strong></li> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong>Be sure that everything is Checked (ticked) except items in the <strong>C:\System Volume Information folder </strong>and click on <strong>Remove Selected</strong>.</strong></strong></strong></strong></strong></strong></li> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong>When completed, a log will open in Notepad. please copy and paste the log into your next reply<ul> <li data-xf-list-type="ul"> If you accidently close it, the log file is saved here and will be named like this:</strong></strong></strong></strong></strong></strong></li> <li data-xf-list-type="ul"><strong><strong><strong><strong><strong><strong>C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\<strong>mbam-log-date (time).txt</strong></strong></strong></strong></strong></strong></strong></li> </ul></li> </ul></p></blockquote><p></p>
[QUOTE="Fiery, post: 133232, member: 9"] It is probably due the the ICE Ransom virus. I don't recommend Anvi products. We are almost done cleaning your PC, there were still rootkits left over even though you didn't see the ICE virus. We will use combofix again followed by ESET scan. Then we will fix the security center issue once we remove all the bad files first. Please download[color=#FF0000] ComboFix[/color] from one of these locations: <a title="External link" href="http://download.bleepingcomputer.com/sUBs/ComboFix.exe" rel="external"><[b]>Link 1</[b]></a> <a title="External link" href="http://www.infospyware.net/antimalware/combofix/" rel="external"><[b]>Link 2</[b]></a> <ul> <li>Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools See <a title="External link" href="http://www.bleepingcomputer.com/forums/topic114351.html" rel="external">HERE</a> for help</li> <li>Double click on Combo-Fix & follow the prompts.</li> </ul> When finished, ComboFix will produce a log. <[b]>Note:</[b]> [color=#FF0000]1. Do not mouseclick combofix's window while it's running. That may cause it to stall! 2. Remember to re-enable your anti-virus and anti-spyware before reconnecting to the Internet.[/color] Run [color=blue][b][url=http://www.eset.eu/online-scanner]Eset NOD32 Online AntiVirus here[/url][/b][/color] [b]Note:[/b] You will need to use Internet Explorer for this scan. [b]Vista / 7 users:[/b] You will need to to right-click on the Internet Explorer icon and select [b]Run as Administrator[/b] [list] [*]Tick the box next to [b]YES, I accept the Terms of Use[/b]. [*]Click [b]Start [/b] [*]When asked, allow the activex control to install [*]Disable your current antivirus software. You can usually do this with its Notfication Tray icon near the clock. [*]Make sure that the option "[b]Remove found threats[/b]" is [u]Un-checked[/u], and the following [b]Advance Settings[/b] are [u]Checked[/u] [list][*][b]Scan unwanted applications[/b] [*][b]Scan for potentially unsafe applications[/b] [*][b]Enable Anti-Stealth Technology[/b][/list] [*]Click [b]Scan[/b] [*]Wait for the scan to finish [*]When the scan is done, if it shows a screen that says "Threats found!", then click "List of found threats", and then click "Export to text file..." [*]Save that text file on your desktop. Copy and paste the contents of that log in your next reply to this topic. [*]The log can also be found in [b]logfile located at C:\Program Files\ESET\Eset Online Scanner\log.txt[/b] [/list][/list] [list] [*] [b]Update Malwarebytes' Anti-Malware[/b]. [*]If an update is found, it will download and install the latest version. [*]Once the program has loaded, select [b]Perform quick scan[/b], then click [b]Scan[/b]. [*]When the scan is complete, click [b]OK[/b], then [b]Show Results[/b] to view the results. [*]Be sure that everything is Checked (ticked) except items in the [b]C:\System Volume Information folder [/b]and click on [b]Remove Selected[/b]. [*]When completed, a log will open in Notepad. please copy and paste the log into your next reply [list][*] If you accidently close it, the log file is saved here and will be named like this: [*]C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\[b]mbam-log-date (time).txt[/b][/list][/list][/b][/b][/b][/b][/b][/b] [/QUOTE]
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