services.exe malware remains after removing Live Security Platinum

[Satyre]

 

[Satyre]

Upon rebooting, I was able to run ComboFix. I apologize for not trying this before. It appears to have resolved the issue. Here is the combofix log. Please let me know if there's anything else I should do.

 

[Jack]

Seems like the services.exe file was replaced...so that's the good news
Are your problems with the Windows Updates and Firewall fixed?
Now,can you please perform the following scans:
<>VERY IMPORTANT! PLEASE RUN ONLY ONE SCAN AT THE TIME! DON'T START ALL THE SCAN AT ONCE!</>
STEP 1: Run a HitmanPro scan
<ol>
<li><>Download the latest official version of HitmanPro</>.
<a href="http://www.surfright.nl/en/hitmanpro/" rel="nofollow" target="_blank"> <>HITMANPRO DOWNLOAD LINK</></a> <em>(This link will open a download page in a new window from where you can download HitmanPro)</em></li>
<li>Start HitmanPro  by <>double clicking on the previously downloaded file.</> and then following the prompts.
<img src="http://malwaretips.com/images/removalguide/hpro4.png" alt="[Image: hitmanproscan4.png]" border="0" /></li>
<li>Once the scan is complete, a screen displaying all the malicious files that the program found will be shown as seen in the image below.After reviewing each malicious object click <>Next</> .
<img src="http://malwaretips.com/blogs/wp-content/uploads/2012/02/rsz_hpro5.png" alt="[Image: hitmanproscan5.png]" border="0" /></li>
<li>Click <>Activate free license</> to start the free 30 days trial and remove the malicious files.
<img src="http://malwaretips.com/images/removalguide/hpro6.png" alt="[Image: hitmanproscan6.png]" border="0" /></li>
<li>HitmanPro will now start removing the infected objects, and in some instances, may suggest a reboot in order to completely remove the malware from your system. In this scenario, always confirm the reboot action to be on the safe side.
</ol>
Add to your next reply, any log that HitmanPro might generate.
<hr />
STEP 2: Run a scan with RogueKiller
<ol>
<li>Please <>download the latest official version of </><>RogueKiller</>.
<a href="http://www.sur-la-toile.com/RogueKiller/RogueKiller.exe" rel="nofollow" target="_blank"><>ROGUEKILER DOWNLOAD LINK</></a> (This link will automatically download RogueKiller on your computer)</li>
<li><>Double click on RogueKiller.exe</> to start this utility and then <>wait for the Prescan to complete</>.This should take only a few seconds and then you can <>click the Start button</> to perform a system scan.
<img title="Click on the Start button to perform a system scan" src="http://malwaretips.com/blogs/wp-content/uploads/2012/04/roguek-1.png" alt="[Image: roguekiller-1.png]" width="600" height="450" border="0" /></li>
<li>After the scan has completed, <>press the Delete button</> to remove any malicious registry keys.
<img title="Press Delete to remove the malicious registry keys" src="http://malwaretips.com/blogs/wp-content/uploads/2012/04/roguek-2.png" alt="[Image: roguekiller-2.png]" width="600" height="450" border="0" /></li>
<li>Next we will need to restore your shortcuts, <>so click on the ShortcutsFix button </>and allow the program to run.
<img title="Click on the Start button to perform a system scan" src="http://malwaretips.com/blogs/wp-content/uploads/2012/04/roguek-3.png" alt="[Image: roguekiller-1.png]" width="600" height="450" border="0" /></li>
</ol>

The report has been created on the desktop.In your next reply please post:

All RKreport.txt text files located on your desktop.
</ol>
<hr />


STEP 2: Run a scan with ESET Online Scanner.

<ol>
<li>Download ESET Online Scanner utility.
<><a title="External link" href="http://download.eset.com/special/eos/esetsmartinstaller_enu.exe" rel="nofollow">ESET ONLINE SCANNER DOWNLOAD LINK</a></> <em>(This link will automatically download ESET Online Scanner on your computer.)</em></li>
<li>Double click on the Eset installer program (esetsmartinstaller_enu.exe).</li>
<li>Check <>Yes, I accept the Terms of Use</></li>
<li>Click the <>Start</> button.</li>
<li>Check <>Scan archives</></li>
<li>Push the <>Start</> button.</li>
<li>ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.</li>
<li>When the scan completes, push <>List of found threats</></li>
<li>Push <>Export to Text file </> and save the file to your desktop using a unique name, such as <>ESET Scan</>. Include the contents of this report in your next reply.Note - when ESET doesn't find any threats, no report will be created.</li>
<li>Push the <>back</> button.</li>
<li>Push <>Finish</></li>
</ol>
<hr />
What's next?

Attach the following logs to your post (You can find here details on how to use the Attachment System):

1.HitmanPro log
2.RogueKiller logs
3.ESET log
4.Let me know if you had any problems with the above instructions and also let me know how things are running now!