Hello,
Before we start please note the following:
Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
Do not paste the logs in your posts, attachments make my work easier. There is a
Upload a File button which you can use to attach your reports.
Attach all reports.
Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational.
Note that we may live in totally different time zones, what may cause some delays between answers.
Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
I can't foresee everything, so if anything unexpected happens, please stop and inform me!
There are no silly questions. Never be afraid to ask if in doubt!
Scan with ZOEK
Please download
ZOEK by Smeenk and save it to your desktop (preferred version is the
*.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions
here.
- Right-click on
icon and select
Run as Administrator to start the tool.
- Wait patiently until the main console will appear, it may take a minute or two.
- In the main box please paste in the following script:
Code:
createsrpoint;
process;
services-list;
startupall;
skipfix-iedefaults;
firefoxlook;
chromelook;
filesrcm;
installedprogs;
Yahoo;a
Yahoo;z
- Make sure that Scan All Users option is checked.
- Push Run Script and wait patiently. The scan may take a couple of minutes.
- When the scan completes, a zoek-results logfile should open in notepad.
- If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)
Attach report into your next reply.
