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Message: <blockquote data-quote="Jack" data-source="post: 60347" data-attributes="member: 1">Lets change the tools a little..1. Run a scan with RogueKiller<ol>    <li>Please <>download the latest official version of </><>RogueKiller</>.<a href="http://www.sur-la-toile.com/RogueKiller/RogueKiller.exe" rel="nofollow" target="_blank">RogueKiller Download Link</a> (This link will automatically download RogueKiller on your computer)</li>    <li><>Double click on RogueKiller.exe</> to start this utility and then <>wait for the Prescan to complete</>.This should take only a few seconds and then you can <>click the Start button</> to perform a system scan.<img title="Click on the Start button to perform a system scan" src="http://malwaretips.com/blogs/wp-content/uploads/2012/04/roguek-1.png" alt="[Image: roguekiller-1.png]" width="600" height="450" border="0" /></li>    <li>After the scan has completed, <>press the Delete button</> to remove any malicious registry keys.<img title="Press Delete to remove the malicious registry keys" src="http://malwaretips.com/blogs/wp-content/uploads/2012/04/roguek-2.png" alt="[Image: roguekiller-2.png]" width="600" height="450" border="0" /></li>    <li>Next we will need to restore your shortcuts, <>so click on the ShortcutsFix button </>and allow the program to run.<img title="Click on the Start button to perform a system scan" src="http://malwaretips.com/blogs/wp-content/uploads/2012/04/roguek-3.png" alt="[Image: roguekiller-1.png]" width="600" height="450" border="0" /></li></ol>The report has been created on the desktop.In your next reply please post:    All RKreport.txt text files located on your desktop.2.Run a scan with Kaspersky TDSSKiller<>Read carefully and follow these steps.</><ol>    <li>Download <><a title="External link" href="http://support.kaspersky.com/downloads/utils/tdsskiller.exe" rel="external">TDSSKiller</a></> and save it to your Desktop.</li>    <li>Double-click on <>TDSSKiller.exe</> to run the application.<img src="http://img4.imageshack.us/img4/1907/tdss1.png" alt="Posted Image" /></li>    <li>Click <>Change parameters</><img src="http://img593.imageshack.us/img593/288/tdss2.png" alt="Posted Image" /></li>    <li>Check the boxes next to <>Verify Driver Digital Signature</> and <>Detect TDLFS file system</>, then click <>OK</><img src="http://img521.imageshack.us/img521/1456/tdss3.png" alt="Posted Image" /></li>    <li>Click on the <>Start Scan</> button to begin the scan and wait for it to finish.<>NOTE:</> Do not use the computer during the scan!</li>    <li>During the scan it will look similar to the image below:<img src="http://img6.imageshack.us/img6/9136/tdss4.jpg" alt="Posted Image" /></li>    <li>When it finishes, you will either see a report that no threats were found like below:<img src="http://img696.imageshack.us/img696/9898/tdss5.jpg" alt="Posted Image" />If no threats are found at this point, just click the <>Report</> selection on the top right of the form to generate a log. A log file report will pop which you can just close since the report file is already saved.</li>    <li>If any infection or suspected items are found, you will see a window similar to below:<img src="http://img854.imageshack.us/img854/905/tdss7.jpg" alt="Posted Image" /><ul>    <li>If you have files that are shown to fail signature check do not take any action on these. Make sure you select <>Skip</>. I will tell you what to do with these later. They may not be issues at all.</li>    <li>If Suspicious objects are detected, the default action will be Skip. Leave the default set to Skip.</li>    <li>If Malicious objects are detected, they will show in the Scan results. TDSSKiller automatically selects an action (Cure or Delete) for malicious objectsMake sure that <>Cure</> is selected. <>Important!</> - If Cure is not available, please choose <>Skip</> instead. Do not choose Delete unless instructed to do so.</li></ul></li>    <li>Click <>Continue</> to apply selected actions.</li>    <li>A reboot may be required to complete disinfection. A window like the below will appear:<img src="http://img828.imageshack.us/img828/4812/tdss6.jpg" alt="Posted Image" />Reboot immediately if TDSSKiller states that one is needed.</li>    <li>Whether an infection is found or not, a log file should have already been created on your C: drive (or whatever drive you boot from) in the root folder named something like <>TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt</> which is based on the program version # and date and time run.</li>    <li>Attach this log to your next reply.</li></ol>3.NEXT, run a OTL scan (as seen above) and post the logs.What's next?Please post in your next reply:1.RogueKiller logs2.Kaspersky TDSSKiller log3. OTL Logs4. QUESTION: How is your computer running?</blockquote>

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