Petro-Canada gas stations across Canada are impacted by technical problems preventing customers from paying with credit card or rewards points as its parent company, Suncor Energy, discloses they suffered a cyberattack. Suncor Energy is the 48th-largest public company in the world, and one of Canada's largest synthetic crude producers, having an annual revenue of $31 billion. The company says it has taken measures to mitigate the attack and informed the authorities of the situation.
At the same time, it expects transactions with customers and suppliers to be negatively impacted until the incident is resolved. "At this time, we are not aware of any evidence that customer, supplier, or employee data has been compromised or misused as a result of this situation," reads the Suncord
press release. The company has not provided any details about the type of cyber security incident and whether or not it was a ransomware attack that affected its systems.
In a
post on Twitter, the company warned customers that they cannot currently log in to their accounts via the app or website and apologized for the inconvenience caused. This outage also prevents earning points when refueling at the company's gas stations. However, the situation seems far worse than what the short notice presents. Since last Friday, many people have
reported on Twitter that it is currently impossible to pay with credit/debit cards at Petro-Canada stations, leaving cash as the only option.