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Malware Analysis
Suspicious activity. How to find it?
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<blockquote data-quote="Parsh" data-source="post: 863217" data-attributes="member: 58090"><p>I do not have your screenshots or clear timeline. The detections were of famous adware and PUPs bundled in programs and that get added to browsers. Maybe they were hidden manually or they got corrupted after scanning and removal and so you couldn't see.</p><p>We cannot conclude that these detections (still we do not know, you just shared a small list of adware and PUP detections) are responsible for your email id leak. Could be something else. Could be they got the email from some web forms you filled, could be something else. And you haven't yet verified the alert emails the way we discussed previously. We should not just keep speculating.</p><p><em>If you're very concerned, simply switch the id as [USER=72712]@Moonhorse[/USER] recommended.</em></p><p></p><p>We discussed about enabling sync and doing again -- a set of actions, scans, browser reset as explained in the guide, and then verifying. Again, mere discussions won't help. Trying the discussed fixes and then observing how things change might help understand the gravity of the problem.</p><p></p><p>They won't have access to your phone just because of some popups. Only if you've installed unknown or risky mobile apps and you allowed permissions like 'can read your messages' or 'appear on top' or allowed them 'notification access' or allow them to 'appear on top', then someone might be able to read the sensitives. Try Norton and Zemana scans on your phone to check for any suspicious apps. Again, I do not see a link with your issue. </p><p>For Windows, you've already reinstalled OS. You can abandon this google account, get a new one, reinstall Windows and maybe switch browser (though this is not necessary then). Follow safe habits discussed earlier.</p><p></p><p>If you delete your google account, all passwords of accounts you logged in with your google id will become futile.</p><p>You can also change email id of your account on various portals, from current google id to a new one.</p><p>Then, delete all passwords rather, from chrome and save them in a 3rd party password manager.</p><p></p><p>Regarding the <u>infections</u> you're mentioned, coming back after scan... I found a <a href="https://forums.malwarebytes.com/topic/216526-infected-with-buenosearch/" target="_blank">similar case</a>. You might want to look into it.</p><p>And there are already published MalwareTips guides that more or less state the same to remove the concerned detections. These might help your understanding about the detections and what not do they do.</p><ol> <li data-xf-list-type="ol"><a href="https://malwaretips.com/blogs/remove-adware-elex-shrtcln/" target="_blank">How to remove Adware.Elex.ShrtCln (Virus Removal Guide)</a></li> <li data-xf-list-type="ol"><a href="https://malwaretips.com/blogs/remove-pup-optional-ask/" target="_blank">How to remove PUP.Optional.Ask adware (Virus Removal Guide)</a></li> <li data-xf-list-type="ol"><a href="https://malwaretips.com/blogs/pup-optional-trovi-a-virus/" target="_blank">Remove PUP.Optional.Trovi.A (Virus Removal Guide)</a></li> <li data-xf-list-type="ol"><a href="https://malwaretips.com/blogs/pup-optional-conduit-removal/" target="_blank">How to remove PUP.Optional.Conduit (Removal Guide)</a></li> <li data-xf-list-type="ol"><a href="https://malwaretips.com/blogs/remove-bueno-search/" target="_blank">Remove Bueno Search (Removal Guide)</a></li> </ol></blockquote><p></p>
[QUOTE="Parsh, post: 863217, member: 58090"] I do not have your screenshots or clear timeline. The detections were of famous adware and PUPs bundled in programs and that get added to browsers. Maybe they were hidden manually or they got corrupted after scanning and removal and so you couldn't see. We cannot conclude that these detections (still we do not know, you just shared a small list of adware and PUP detections) are responsible for your email id leak. Could be something else. Could be they got the email from some web forms you filled, could be something else. And you haven't yet verified the alert emails the way we discussed previously. We should not just keep speculating. [I]If you're very concerned, simply switch the id as [USER=72712]@Moonhorse[/USER] recommended.[/I] We discussed about enabling sync and doing again -- a set of actions, scans, browser reset as explained in the guide, and then verifying. Again, mere discussions won't help. Trying the discussed fixes and then observing how things change might help understand the gravity of the problem. They won't have access to your phone just because of some popups. Only if you've installed unknown or risky mobile apps and you allowed permissions like 'can read your messages' or 'appear on top' or allowed them 'notification access' or allow them to 'appear on top', then someone might be able to read the sensitives. Try Norton and Zemana scans on your phone to check for any suspicious apps. Again, I do not see a link with your issue. For Windows, you've already reinstalled OS. You can abandon this google account, get a new one, reinstall Windows and maybe switch browser (though this is not necessary then). Follow safe habits discussed earlier. If you delete your google account, all passwords of accounts you logged in with your google id will become futile. You can also change email id of your account on various portals, from current google id to a new one. Then, delete all passwords rather, from chrome and save them in a 3rd party password manager. Regarding the [U]infections[/U] you're mentioned, coming back after scan... I found a [URL='https://forums.malwarebytes.com/topic/216526-infected-with-buenosearch/']similar case[/URL]. You might want to look into it. And there are already published MalwareTips guides that more or less state the same to remove the concerned detections. These might help your understanding about the detections and what not do they do. [LIST=1] [*][URL='https://malwaretips.com/blogs/remove-adware-elex-shrtcln/']How to remove Adware.Elex.ShrtCln (Virus Removal Guide)[/URL] [*][URL='https://malwaretips.com/blogs/remove-pup-optional-ask/']How to remove PUP.Optional.Ask adware (Virus Removal Guide)[/URL] [*][URL='https://malwaretips.com/blogs/pup-optional-trovi-a-virus/']Remove PUP.Optional.Trovi.A (Virus Removal Guide)[/URL] [*][URL='https://malwaretips.com/blogs/pup-optional-conduit-removal/']How to remove PUP.Optional.Conduit (Removal Guide)[/URL] [*][URL='https://malwaretips.com/blogs/remove-bueno-search/']Remove Bueno Search (Removal Guide)[/URL] [/LIST] [/QUOTE]
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