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Software Troubleshooting
System restore taking 4ever!
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<blockquote data-quote="comfortablynumb15" data-source="post: 384026" data-attributes="member: 36325"><p>I know sometimes these issues can be a bit confusing, but can you be a bit more specific about what happened before you tried this restore? What antivirus were you using and what did it detect? Did it ask you or try to quarantine or remove these viruses before it told you to reboot? Generally if an AV requests a reboot, it means the malware has processes running and the AV can remove them only once the computer is going through its boot process. Sometimes the removal process can take a bit, and that can cause you to not see anything on the screen yet or the booting to take quite some time. Malware tends not to let go without a fight <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite110" alt=";)" title="Wink ;)" loading="lazy" data-shortname=";)" /></p><p></p><p> Never, ever do a system restore if viruses are even thought to remain in place. All a system restore will do then is return the computer to the exact state it was in beforehand..viruses and all. If you have your Windows DVD there and the system doesn't respond soon, you can try booting from it (if your system BIOS is set to check the CD/DVD drive first instead of the hard drive).</p></blockquote><p></p>
[QUOTE="comfortablynumb15, post: 384026, member: 36325"] I know sometimes these issues can be a bit confusing, but can you be a bit more specific about what happened before you tried this restore? What antivirus were you using and what did it detect? Did it ask you or try to quarantine or remove these viruses before it told you to reboot? Generally if an AV requests a reboot, it means the malware has processes running and the AV can remove them only once the computer is going through its boot process. Sometimes the removal process can take a bit, and that can cause you to not see anything on the screen yet or the booting to take quite some time. Malware tends not to let go without a fight ;) Never, ever do a system restore if viruses are even thought to remain in place. All a system restore will do then is return the computer to the exact state it was in beforehand..viruses and all. If you have your Windows DVD there and the system doesn't respond soon, you can try booting from it (if your system BIOS is set to check the CD/DVD drive first instead of the hard drive). [/QUOTE]
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