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Tachyon Internet Security
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<blockquote data-quote="Jack" data-source="post: 827775" data-attributes="member: 1"><p>Hello [USER=81498]@INCA[/USER],</p><p>I've tried this antivirus and when users are trying to uninstall it, the uninstaller is in Korean, making the uninstall process a guessing game. I think the first step is to make sure the uninstaller is in English.</p><p>For those who want to uninstall this antivirus, I've added screenshots on what buttons to click to remove it. Click on the buttons marked by the red square to complete the uninstall process.</p><p>[ATTACH=full]218306[/ATTACH]</p><p></p><p>[ATTACH=full]218307[/ATTACH]</p><p></p><p>It's common knowledge that people never read carefully the TOS or like to uncheck boxes. However, I have a suggestion, because you're a security company, why not make users opt-in to install this antivirus rather than opt-out?</p><p>I understand that your antivirus is legitimate, however, PUP's have a similar way of sneaking onto users' computers so it would be great to use an opt-in process and make it clear to the users that an antivirus will be installed.</p><p>If it makes you feel any better, you're in good company, Avast also likes to bundle its antivirus within other installers. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite133" alt=":whistle:" title="Whistling :whistle:" loading="lazy" data-shortname=":whistle:" /><img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite133" alt=":whistle:" title="Whistling :whistle:" loading="lazy" data-shortname=":whistle:" /></p></blockquote><p></p>
[QUOTE="Jack, post: 827775, member: 1"] Hello [USER=81498]@INCA[/USER], I've tried this antivirus and when users are trying to uninstall it, the uninstaller is in Korean, making the uninstall process a guessing game. I think the first step is to make sure the uninstaller is in English. For those who want to uninstall this antivirus, I've added screenshots on what buttons to click to remove it. Click on the buttons marked by the red square to complete the uninstall process. [ATTACH type="full" alt="Step-1.jpg"]218306[/ATTACH] [ATTACH type="full" alt="Step-2.jpg"]218307[/ATTACH] It's common knowledge that people never read carefully the TOS or like to uncheck boxes. However, I have a suggestion, because you're a security company, why not make users opt-in to install this antivirus rather than opt-out? I understand that your antivirus is legitimate, however, PUP's have a similar way of sneaking onto users' computers so it would be great to use an opt-in process and make it clear to the users that an antivirus will be installed. If it makes you feel any better, you're in good company, Avast also likes to bundle its antivirus within other installers. :whistle::whistle: [/QUOTE]
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