- Jan 8, 2017
- 1,320
TaskRabbit, a web-based service that connects freelance handymen with clients in various local US markets, has emailed customers admitting it suffered a security breach.
The company has taken down its app and website while law enforcement and a private cyber-security firm are investigating the incident.
The hack appears to have taken place earlier today —US timezones— when users started posting on Twitter images showing defacements of some TaskRabit pages.
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While the company did not initially admit it was hacked, it did send an email later in the day to its users.
"TaskRabbit is currently investigating a cybersecurity incident," the email stated. "We understand how important your personal information is and are working with an outside cybersecurity firm and law enforcement to determine the specific. In the meantime the app and the website are offline while our team works on this."
"As an immediate precaution, if you used the same password on other sites or apps as you did for TaskRabbit, we recommend you change those now."
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