- Jan 24, 2011
- 9,378
Telstra, the largest telecommunications provider in Australia, is warning its customers from North Queensland about vishing attacks.
Vishing (voice + phishing) refers to phone scams that are similar to traditional phishing attacks, in the sense that scammers use deceive users into exposing sensitive information.
Vishers usually impersonate banks or other financial institutions and are looking for financial details.
In this particular case, Telstra warned its customers about rogue phone calls from people claiming to work for the company and informing them that they are eligible for bill refunds.
According to Telstra's Country Wide Area General Manager for North Queensland, Rachel Cliffe, the scammers asked victims for their driver's licence, passport details, home address and other personal information.
"Telstra will never request this level of personal detail via email or over the phone and any such request should be treated with caution," said Ms. Cliffe.
"It is disturbing to hear these reports and we're keen to ensure customers are careful not to share personal details unnecessarily.
"Customers should take steps to ensure they are being approached by a legitimate Telstra representative or department before passing on their personal details," she added.
More details - link
Vishing (voice + phishing) refers to phone scams that are similar to traditional phishing attacks, in the sense that scammers use deceive users into exposing sensitive information.
Vishers usually impersonate banks or other financial institutions and are looking for financial details.
In this particular case, Telstra warned its customers about rogue phone calls from people claiming to work for the company and informing them that they are eligible for bill refunds.
According to Telstra's Country Wide Area General Manager for North Queensland, Rachel Cliffe, the scammers asked victims for their driver's licence, passport details, home address and other personal information.
"Telstra will never request this level of personal detail via email or over the phone and any such request should be treated with caution," said Ms. Cliffe.
"It is disturbing to hear these reports and we're keen to ensure customers are careful not to share personal details unnecessarily.
"Customers should take steps to ensure they are being approached by a legitimate Telstra representative or department before passing on their personal details," she added.
More details - link
