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LEKKAlexander said:
When I hit the download the window comes up to run, I hit run and it appears the computer is going to start running the program but then nothing happens. I tried to save it but it doesn't even give me the option based on what this virus has done to my computer. What can I do now?
Please note that Smart HDD comes with Google redirects so it's best to use Bing search engine : http://www.bing.com/ : while removing this infection
What browser are you using?
What other browsers do you have installed?
Option 1 : Try to download a different named Rkill (direct download links bellow):
http://download.bleepingcomputer.com/grinler/WiNlOgOn.exe
http://download.bleepingcomputer.com/grinler/uSeRiNiT.exe
http://download.bleepingcomputer.com/grinler/rkill.scr
And then follow the guide : http://malwaretips.com/blogs/uninstall-smart-hdd/
Option 2: Try to download HitmanPro and then start this program in ForceBreach Mode
1.Here are the
direct download links for HitmanPro,
- http://dl.surfright.nl/HitmanPro36.exe (For 32bit)
- http://dl.surfright.nl/HitmanPro36_x64.exe (For 64bit)
2.
Hold down the left CTRL-key when you start HitmanPro and all non-essential processes are terminated, including the Smart HDD malicious process
Here is a video that explains with graphic details how to do this : http://www.youtube.com/watch?feature=player_embedded&v=m6eRWTv2STk
3. If it start ,let it scan and remove all the detected threats , then follow the guide : http://malwaretips.com/blogs/uninstall-smart-hdd/