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Windows Malware Removal Help & Support
"The proxy server isn't responding" after removing some malware.
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<blockquote data-quote="Worlock51" data-source="post: 313068" data-attributes="member: 31693"><p>A friend who is not very tech-savvy gave me her desktop computer that had some kind of infection. Internet explorer would stop working randomly, pop-ups on almost every page (more with every click even if you weren't clicking a link), and a fake message about adobe flash being out of date. I did some uninstalls, and I ran a few programs to look for the problem, most of which found and removed at least a few items. At some point, Internet Explorer began giving an error about the proxy server not responding. I can still ping websites just fine, but Internet Explorer won't load any pages. I first tried a system restore to the point when I started working on the computer, but it did not help, so I reverted that system restore. I followed the steps in this guide: <a href="http://malwaretips.com/blogs/the-proxy-server-isnt-responding-removal/" target="_blank">http://malwaretips.com/blogs/the-proxy-server-isnt-responding-removal/</a> but it hasn't corrected the problem. I am using my laptop to access this forum, and I'm transferring programs and logs back and forth with an external hard drive. I have attached the logs requested, and would appreciate help quickly, as this computer is needed for her business. I look forward to your help.</p></blockquote><p></p>
[QUOTE="Worlock51, post: 313068, member: 31693"] A friend who is not very tech-savvy gave me her desktop computer that had some kind of infection. Internet explorer would stop working randomly, pop-ups on almost every page (more with every click even if you weren't clicking a link), and a fake message about adobe flash being out of date. I did some uninstalls, and I ran a few programs to look for the problem, most of which found and removed at least a few items. At some point, Internet Explorer began giving an error about the proxy server not responding. I can still ping websites just fine, but Internet Explorer won't load any pages. I first tried a system restore to the point when I started working on the computer, but it did not help, so I reverted that system restore. I followed the steps in this guide: [url]http://malwaretips.com/blogs/the-proxy-server-isnt-responding-removal/[/url] but it hasn't corrected the problem. I am using my laptop to access this forum, and I'm transferring programs and logs back and forth with an external hard drive. I have attached the logs requested, and would appreciate help quickly, as this computer is needed for her business. I look forward to your help. [/QUOTE]
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