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Windows Malware Removal Help & Support
Threats wont remove with Kaspersky
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<blockquote data-quote="dsgreen87" data-source="post: 146290" data-attributes="member: 15396"><p>I created a Kasperksy Rescue Disk 10 disk and followed all necessary steps. Updated definitions and then ran scan. Results of the scan are found 132 Trojans and 10 Adware and other programs. When I tried to quarantine or delete them, only 26 have been deleted and 2 quarantined. There were 11 other detected events but when I try to delete those the Rescue Disk pops up and gives me three options:</p><p></p><p>1)Quarantine</p><p> Cannot be moved to quarantine: write not supported.</p><p>2) Delete Archive. Archive file will be deleted. </p><p>3) Skip (recommended) Do not perform any actions</p><p></p><p>Why wont Kaspersky remove the other infections? When I try to reboot my computer it still goes to the Mandiant MoneyPak virus. </p><p></p><p>And I wasn't able to run OTL Log or aswMBR Log because of the Mandiant Virus.</p><p></p><p>Please help on what I need to do. Thank you.</p></blockquote><p></p>
[QUOTE="dsgreen87, post: 146290, member: 15396"] I created a Kasperksy Rescue Disk 10 disk and followed all necessary steps. Updated definitions and then ran scan. Results of the scan are found 132 Trojans and 10 Adware and other programs. When I tried to quarantine or delete them, only 26 have been deleted and 2 quarantined. There were 11 other detected events but when I try to delete those the Rescue Disk pops up and gives me three options: 1)Quarantine Cannot be moved to quarantine: write not supported. 2) Delete Archive. Archive file will be deleted. 3) Skip (recommended) Do not perform any actions Why wont Kaspersky remove the other infections? When I try to reboot my computer it still goes to the Mandiant MoneyPak virus. And I wasn't able to run OTL Log or aswMBR Log because of the Mandiant Virus. Please help on what I need to do. Thank you. [/QUOTE]
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