Solved Topdeal Malware Atatck

[Sherrinity]

Hello...:

Symptoms have been pop-up ads, highlighted "link" words everywhere, re-routing me to different ad pages, and hijacked google searches.

Had previous bout with Metadata assistant and still sometimes see x86 in file locations....

I tried uninstalling it via the control panel and then I defaulted to looking for people who actually know what they're doing.

ETA: this is a work computer, so I don't do anything weird with it, but I noticed that the uploaded report contains some names and things. If the experts here no longer need to look at it at any point, please let me know so I can remove it just in case. THANK YOU!!!!

 

[TwinHeadedEagle]

Hello,


We offer help only for non-business and home computers. Companies are making money via computers, so it is a good manner to pay for its repair.

 

[Sherrinity]

Sorry for any confusion - this is my home computer that I had to buy and that I use at home to do my work. Does that still count as a business computer?

 

[TwinHeadedEagle]

In this case, wait for my reply...I need to eat something today

Will reply within 30 minutes.

 

[TwinHeadedEagle]

First, go to Control Panel and uninstall following (skip lines that cannot be uninstalled):
- Fast And Safe
- Java(TM) 6 Update 27
- McAfee Security Scan Plus

***** NEXT *****​

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

***** NEXT *****​

Fix with AdwCleaner

Please download AdwCleaner by Xplode and save the file to your desktop.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Follow the prompts and click Scan.
• When finished, please click Clean.
• Upon completion, click Report. A log (AdwCleaner[S*].txt) will open.

Please include the contents of that file in your reply.

 

[Sherrinity]

Ok, sorry for the delay... kids- here is the report.

 

[TwinHeadedEagle]

Did you run FRST fix? Can I see Fixlog.txt?

 

[Sherrinity]

Yes, apologies.

 

[TwinHeadedEagle]

Okay, tell me how is your computer now?

 

[Sherrinity]

So far so good. I have not seen any signs of topdeal yet today!

 

[TwinHeadedEagle]

Okay, I would like you to perform final scan:

Scan with Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.

• Install the progam and select update.
• Once updated, click the Settings tab, in the left panel choose Detctions & protection and tick Scan for rootkits.
• Click the Scan tab, choose Threat Scan is checked and click Scan Now.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the Scan Log.
• At the bottom click Export and choose Text file.

Save the file to your desktop and include its content in your next reply.

 

[Sherrinity]

Ok. Here is that Log.

 

[TwinHeadedEagle]

This is it, you're malware clean now


Below you will find my thoughts about securing your machine. Go ahead through it, you will benefit from some useful advice about safe computing.

Recommended reading:
​

MUST READ - security tips: Computer Security - a short guide to staying safer online. Simple and easy ways to keep your computer safe and secure on the Internet

MUST READ - general maintenance: What to do if your Computer is running slowly?

Recommended additional software:
​

TFC - to clean unneeded temporary files.

Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.

Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.

McShield - to prevent infections spread by removable media.

CryptoPrevent - to secure yourself from very severe CryptoLocker infection.

Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.


• The following will implement some post-cleanup procedures:

=> Please download DelFix by Xplode to your Desktop.

Run the tool and check the following boxes below;

Remove disinfection tools

Create registry backup

Purge System Restore
Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.



Stay safe,
TwinHeadedEagle

 

[Sherrinity]

Thank you so much! Some beers are headed your way!