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<blockquote data-quote="Marko :)" data-source="post: 1088348" data-attributes="member: 39702">Did you get a refund? All of the routers, in EU at least, have 3-year warranty. So you send it back and they&#039;ll either service it or give you a full refund.Hungarian company that I bought my AX20 from closed their Croatian webshop just in time my router died. It certainly took some time and e-mails back and forth before getting a full refund. I was asked to send the router back (they sent a courier to pick it up from my place) and then there was a silence for about two weeks. I contacted them again, asking what happened, where&#039;s the router to what they replied it&#039;s in the repair center (which I know doesn&#039;t exist in Europe) and that they asked repair center about the status of repair. The next day new e-mail came saying they approved my refund and to send them IBAN, that&#039;s all.Knowing I won&#039;t get my router back I bought Asus TUF Gaming AX3000 v2 from another reputable webshop. It was on sale, if I remember correctly. Couldn&#039;t be happier with it. <img src="data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7" class="smilie smilie--sprite smilie--sprite109" alt=":)" title="Smile&nbsp; &nbsp; :)" loading="lazy" data-shortname=":)" /></blockquote>

[QUOTE="Marko :), post: 1088348, member: 39702"] Did you get a refund? All of the routers, in EU at least, have 3-year warranty. So you send it back and they'll either service it or give you a full refund. Hungarian company that I bought my AX20 from closed their Croatian webshop just in time my router died. It certainly took some time and e-mails back and forth before getting a full refund. I was asked to send the router back (they sent a courier to pick it up from my place) and then there was a silence for about two weeks. I contacted them again, asking what happened, where's the router to what they replied it's in the repair center (which I know doesn't exist in Europe) and that they asked repair center about the status of repair. The next day new e-mail came saying they approved my refund and to send them IBAN, that's all. Knowing I won't get my router back I bought Asus TUF Gaming AX3000 v2 from another reputable webshop. It was on sale, if I remember correctly. Couldn't be happier with it. :) [/QUOTE]

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