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Windows Malware Removal Help & Support
UKASH (Cheshire Police) virus help needed
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<blockquote data-quote="Fiery" data-source="post: 107945" data-attributes="member: 9"><p>Hi, </p><p></p><p>Your computer is severely infected. Do the fix below and try to boot to normal mode after. If you are successful, then proceed to <strong>backing up your important data to an external drive</strong> as we need to delete a partition created by the malware on your system.</p><p></p><p>Open notepad and copy & paste the following:</p><p></p><p></p><p></p><p>and save it as <span style="color: #FF0000"><strong>fixlist.txt</strong></span> onto your flash drive.</p><p></p><p>Then, boot to system recovery, plug in your flash drive, open FRST and click <strong>fix</strong>. Post the generated log.</p><p></p><hr /><p></p><p>After running FRST and you can boot to normal or safe mode, back up your files and</p><p></p><p>Download <a href="http://oldtimer.geekstogo.com/OTL.exe" target="_blank"><strong><span style="color: green"><u>OTL</u></span></strong></a> by <strong>Old Timer</strong> from <a href="http://oldtimer.geekstogo.com/OTL.exe" target="_blank">here</a> and save it to your Desktop.</p><ul> <li data-xf-list-type="ul">Double click on <strong>OTL.exe</strong> to run it.</li> <li data-xf-list-type="ul">Click the <strong>Scan All Users</strong> checkbox.</li> <li data-xf-list-type="ul">Check the boxes beside <strong>LOP Check</strong> and <strong>Purity Check</strong></li> <li data-xf-list-type="ul">Click on <strong>Run Scan</strong> at the top left hand corner.</li> <li data-xf-list-type="ul">When done, two Notepad files will open.<ul> <li data-xf-list-type="ul"><strong>OTL.txt</strong> <-- <em>Will be opened</em></li> <li data-xf-list-type="ul"><strong>Extra.txt</strong> <-- <em>Will be minimized</em></li> </ul></li> <li data-xf-list-type="ul">Please attach the contents of these 2 Notepad files in your next reply.</li> </ul></blockquote><p></p>
[QUOTE="Fiery, post: 107945, member: 9"] Hi, Your computer is severely infected. Do the fix below and try to boot to normal mode after. If you are successful, then proceed to [b]backing up your important data to an external drive[/b] as we need to delete a partition created by the malware on your system. Open notepad and copy & paste the following: and save it as [color=#FF0000][b]fixlist.txt[/b][/color] onto your flash drive. Then, boot to system recovery, plug in your flash drive, open FRST and click [b]fix[/b]. Post the generated log. [hr] After running FRST and you can boot to normal or safe mode, back up your files and Download [url=http://oldtimer.geekstogo.com/OTL.exe][b][color=green][u]OTL[/u][/color][/b][/url] by [b]Old Timer[/b] from [url=oldtimer.geekstogo.com/OTL.exe]here[/url] and save it to your Desktop. [list] [*]Double click on [b]OTL.exe[/b] to run it. [*]Click the [b]Scan All Users[/b] checkbox. [*]Check the boxes beside [b]LOP Check[/b] and [b]Purity Check[/b] [*]Click on [b]Run Scan[/b] at the top left hand corner. [*]When done, two Notepad files will open. [list][*][b]OTL.txt[/b] <-- [i]Will be opened[/i] [*][b]Extra.txt[/b] <-- [i]Will be minimized[/i][/list][*]Please attach the contents of these 2 Notepad files in your next reply.[/list][/hr] [/QUOTE]
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