Unable to remove NanoPicoen extension malware

[Djarrentan]

Hi all,

I have had an extension called NanoPicoen installed in my pc browsers without my knowledge. This happened pretty recently. However, I am unable to remove it. I have run multiple malware removal scans, which all say that the device is free of viruses, but when I try to search on edge or google, it takes me to a site called 'skyjem.com'. I'm not too sure how to proceed from here. I would appreciate any help. Thank you!

 

[nasdaq]

Hello, Welcome to MalwareTips.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
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To identify the culprit I need some information from your System which will tell me what is causing this issue.

Download the Farbar Recovery Scan Tool (FRST).
Choose the 32 or 64 bit version for your system.
and save it to a folder on your computer's Desktop.
Ensure that you are in an Administrator Account
Double-click to run it. When the tool opens click Yes to disclaimer.
Check the boxes as seen here:

Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

Please attach the logs for my review.
How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.

https://deeprybka.trojaner-board.de/eset/eng/attachlogs.png

Let me know what problems persists.

Wait for further instructions

p.s.
This program is updated often.
If it's identified as suspicious by your Anti-Virus program trust it if Downloaded from the link I provided.
if the download was from the site I provided you should restore the program from the Quarantine folder. It's SAFE.
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