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unknown virus from KAT.eu? no control over pc! Hlp
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<blockquote data-quote="TwinHeadedEagle" data-source="post: 493756" data-attributes="member: 6533"><p>I do not recommend usage of IOBIT products, they have bad reputation, and are prone to create problems. The company behind this product was found to be stealing the MBAM database. That is why I suggest to uninstall:</p><p>- <strong>Advanced SystemCare</strong></p><p>- <strong>Driver Booster</strong></p><p>- <strong>Game Booster</strong></p><p>- <strong>IObit Malware Fighter</strong></p><p>- <strong>IObit Uninstaller</strong></p><p>- <strong>Smart Defrag</strong></p><p>- <strong>Surfing Protection</strong></p><p></p><p>When you see a word "<strong>Booster</strong>", "<strong>Optimizer</strong>", "<strong>TuneUp</strong>" or similar it is often some kind of silly application. You cannot "boost" you system more than it actually is. Microsoft optimized Windows perfectly and they are constantly working on improvements, so these tools are just selling you nothing but "fog".</p><p></p><p>Only way to actually boost your system is to upgrade your hardware by adding SSD, more processor power or more ram memory.</p><p></p><p></p><p></p><p>Please download <a href="https://www.zemana.com/Download/AntiMalware/Setup/Free/Zemana.AntiMalware.Setup.exe" target="_blank"><strong>Zemana AntiMalware</strong></a> and save it to your <strong>Desktop</strong>.</p><ul> <li data-xf-list-type="ul">Install the program and once the installation is complete it will start automatically.</li> <li data-xf-list-type="ul">Without changing any options, press <strong><span style="color: #00b359">Scan</span> </strong>to begin.</li> <li data-xf-list-type="ul">After the short scan is finished, if threats are detected press <strong><span style="color: #00b359">Next</span></strong> to remove them.</li> </ul> <p style="margin-left: 20px"><span style="font-size: 12px"><u><strong><span style="color: #ff0000">Note:</span></strong></u> If restart is required to finish the cleaning process, you should click </span><strong><span style="font-size: 15px"><span style="color: #00b359">Reboot</span></span></strong><span style="font-size: 12px">. If reboot isn't required, please restart your computer manually.</span></p> <ul> <li data-xf-list-type="ul"><span style="font-size: 15px">Open Zemana AntiMalware again.</span></li> <li data-xf-list-type="ul"><span style="font-size: 15px">Click on <img src="http://i63.tinypic.com/4zu6vb.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /> icon and double click the latest report.</span></li> <li data-xf-list-type="ul"><span style="font-size: 15px">Now click <strong>File > Save As </strong>and choose your <strong>Desktop </strong>before pressing <strong>Save.</strong></span></li> <li data-xf-list-type="ul"><span style="font-size: 15px">The only left thing is to attach saved report in your next message.</span></li> </ul><p></p><p></p><p></p><p><img src="https://sites.google.com/site/cannedfixes/malwarebytes-anti-malware/51a46ae42d560-malwarebytes_anti_malware.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /> <strong> <u><span style="color: blue">Scan with Malwarebytes' Anti-Malware</span></u></strong></p><p></p><p>Please download <a href="http://www.malwarebytes.org/products/" target="_blank"><span style="color: #ff0000"><strong>Malwarebytes Anti-Malware</strong></span></a> and save it to your desktop.</p><ul> <li data-xf-list-type="ul">Install the progam and select <strong>update</strong>.</li> <li data-xf-list-type="ul">Once updated, click the <strong>Settings</strong> tab, in the left panel choose <strong>Detection & Protection</strong> and tick <strong>Scan for rootkits</strong>.</li> <li data-xf-list-type="ul">In the same tab, under <strong>PUP</strong> and <strong>PUM detections</strong> make sure it is set to <strong>Treat detections as malware</strong>.</li> <li data-xf-list-type="ul">Click the <strong>Scan</strong> tab, choose <strong>Threat Scan</strong> is checked and click <strong>Start Scan</strong>.</li> <li data-xf-list-type="ul">If threats are detected, click the <strong>Apply Actions</strong> button. You will now be prompted to reboot. Click <strong>Yes</strong>.</li> <li data-xf-list-type="ul">Upon completion of the scan (or after the reboot), click the <strong>History</strong> tab.</li> <li data-xf-list-type="ul">Click <strong>Application Logs</strong> and double-click the <strong>Scan Log</strong>.</li> <li data-xf-list-type="ul">At the bottom click <strong>Export</strong> and choose <strong>Text file</strong>.</li> </ul><p>Save the file to your desktop and include its content in your next reply.</p></blockquote><p></p>
[QUOTE="TwinHeadedEagle, post: 493756, member: 6533"] I do not recommend usage of IOBIT products, they have bad reputation, and are prone to create problems. The company behind this product was found to be stealing the MBAM database. That is why I suggest to uninstall: - [b]Advanced SystemCare[/b] - [b]Driver Booster[/b] - [b]Game Booster[/b] - [b]IObit Malware Fighter[/b] - [b]IObit Uninstaller[/b] - [b]Smart Defrag[/b] - [b]Surfing Protection[/b] When you see a word "[b]Booster[/b]", "[b]Optimizer[/b]", "[b]TuneUp[/b]" or similar it is often some kind of silly application. You cannot "boost" you system more than it actually is. Microsoft optimized Windows perfectly and they are constantly working on improvements, so these tools are just selling you nothing but "fog". Only way to actually boost your system is to upgrade your hardware by adding SSD, more processor power or more ram memory. Please download [URL='https://www.zemana.com/Download/AntiMalware/Setup/Free/Zemana.AntiMalware.Setup.exe'][B]Zemana AntiMalware[/B][/URL] and save it to your [B]Desktop[/B]. [LIST] [*]Install the program and once the installation is complete it will start automatically. [*]Without changing any options, press [B][COLOR=#00b359]Scan[/COLOR] [/B]to begin. [*]After the short scan is finished, if threats are detected press [B][COLOR=#00b359]Next[/COLOR][/B] to remove them. [/LIST] [INDENT][SIZE=3][U][B][COLOR=#ff0000]Note:[/COLOR][/B][/U] If restart is required to finish the cleaning process, you should click [/SIZE][B][SIZE=4][COLOR=#00b359]Reboot[/COLOR][/SIZE][/B][SIZE=3]. If reboot isn't required, please restart your computer manually.[/SIZE][/INDENT] [LIST] [*][SIZE=4]Open Zemana AntiMalware again.[/SIZE] [*][SIZE=4]Click on [IMG]http://i63.tinypic.com/4zu6vb.jpg[/IMG] icon and double click the latest report.[/SIZE] [*][SIZE=4]Now click [B]File > Save As [/B]and choose your [B]Desktop [/B]before pressing [B]Save.[/B][/SIZE] [*][SIZE=4]The only left thing is to attach saved report in your next message.[/SIZE] [/LIST] [IMG]https://sites.google.com/site/cannedfixes/malwarebytes-anti-malware/51a46ae42d560-malwarebytes_anti_malware.png[/IMG] [B] [U][COLOR=blue]Scan with Malwarebytes' Anti-Malware[/COLOR][/U][/B] Please download [URL='http://www.malwarebytes.org/products/'][COLOR=#ff0000][B]Malwarebytes Anti-Malware[/B][/COLOR][/URL] and save it to your desktop. [LIST] [*]Install the progam and select [B]update[/B]. [*]Once updated, click the [B]Settings[/B] tab, in the left panel choose [B]Detection & Protection[/B] and tick [B]Scan for rootkits[/B]. [*]In the same tab, under [b]PUP[/b] and [b]PUM detections[/b] make sure it is set to [b]Treat detections as malware[/b]. [*]Click the [B]Scan[/B] tab, choose [B]Threat Scan[/B] is checked and click [B]Start Scan[/B]. [*]If threats are detected, click the [B]Apply Actions[/B] button. You will now be prompted to reboot. Click [B]Yes[/B]. [*]Upon completion of the scan (or after the reboot), click the [B]History[/B] tab. [*]Click [B]Application Logs[/B] and double-click the [B]Scan Log[/B]. [*]At the bottom click [B]Export[/B] and choose [B]Text file[/B]. [/LIST] Save the file to your desktop and include its content in your next reply. [/QUOTE]
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