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<blockquote data-quote="509322" data-source="post: 775956"><p>Really ? Because the Voodooshield developer claims that usability is perfect for the typical user who is mostly helpless on a PC - which is exactly the kind of person you are describing that cannot handle Voodooshield. He claims his product is superior to everyone else's. He's made that claim across the forums, citing forum poll results as proof - not exactly unbiased evidence and certainly not certified double-blind independent 3r-party confirmation. Based upon what you're saying, those that you have introduced to Voodooshield would disagree with his claims.</p><p></p><p>From your description there is an obvious disconnect between the claimed usability of Voodooshield and its actual usability.</p><p></p><p>Hmmm. You might want to help the guy out and report your usability problem findings that come right from the hourses' mouths in the field... from typical, novice users.</p><p></p><p>Anyway, it's not important. I just found your observations with Voodooshield interesting. That's all.</p><p></p><p>I will tell you my direct observations of many typical users across multiple demographics. Typical users can barely handle default Windows unless they are properly instructed. The typical user enters the unknown as soon as they install any security software. So usability is a problem from the very beginning - and that even includes something as basic as Windows Defender or Ikarus. I have even seen typical users struggle with the old Herd Protect scanner because of language and terminology in the GUI.</p><p></p><p>In other words, usability is relative. It's completely dependent upon the user - and that establishes one paramount fact - that there is no substitute for user knowledge and experience.</p><p></p><p>With SRP such as AppGuard, it is much more simple to learn and use than a complex internet security suite - but still - some effort is required of the user. It's not an unreasonable burden. However, there is no denying it... the user has to put forth some effort, just the same as learning how to master any software for that matter. The burden on an AppGuard user is far, far less than say, for example, just the process of figuring out Microsoft Word.</p><p></p><p>People aren't stupid. They can learn. But when you are dealing with people who don't want to know - in other words have no inclination to learn - then the best solution is to prevent them from executing the vast majority of stuff - which is basically what you do with Avast Hardened Mode and disabling Windows stuff. So you can call it whatever you wish, but you are actually using a default-deny configuration. It is way more default-deny than it is default-allow.</p><p></p><p>And you prove that even a total novice can use default-deny without any ill consequences.</p></blockquote><p></p>
[QUOTE="509322, post: 775956"] Really ? Because the Voodooshield developer claims that usability is perfect for the typical user who is mostly helpless on a PC - which is exactly the kind of person you are describing that cannot handle Voodooshield. He claims his product is superior to everyone else's. He's made that claim across the forums, citing forum poll results as proof - not exactly unbiased evidence and certainly not certified double-blind independent 3r-party confirmation. Based upon what you're saying, those that you have introduced to Voodooshield would disagree with his claims. From your description there is an obvious disconnect between the claimed usability of Voodooshield and its actual usability. Hmmm. You might want to help the guy out and report your usability problem findings that come right from the hourses' mouths in the field... from typical, novice users. Anyway, it's not important. I just found your observations with Voodooshield interesting. That's all. I will tell you my direct observations of many typical users across multiple demographics. Typical users can barely handle default Windows unless they are properly instructed. The typical user enters the unknown as soon as they install any security software. So usability is a problem from the very beginning - and that even includes something as basic as Windows Defender or Ikarus. I have even seen typical users struggle with the old Herd Protect scanner because of language and terminology in the GUI. In other words, usability is relative. It's completely dependent upon the user - and that establishes one paramount fact - that there is no substitute for user knowledge and experience. With SRP such as AppGuard, it is much more simple to learn and use than a complex internet security suite - but still - some effort is required of the user. It's not an unreasonable burden. However, there is no denying it... the user has to put forth some effort, just the same as learning how to master any software for that matter. The burden on an AppGuard user is far, far less than say, for example, just the process of figuring out Microsoft Word. People aren't stupid. They can learn. But when you are dealing with people who don't want to know - in other words have no inclination to learn - then the best solution is to prevent them from executing the vast majority of stuff - which is basically what you do with Avast Hardened Mode and disabling Windows stuff. So you can call it whatever you wish, but you are actually using a default-deny configuration. It is way more default-deny than it is default-allow. And you prove that even a total novice can use default-deny without any ill consequences. [/QUOTE]
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