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<blockquote data-quote="bazang" data-source="post: 1094068" data-attributes="member: 114717">Regardless of the product, so much that is reported by &quot;outsiders&quot; on the Webroot community is dismissed outright.The typical TripleHelix response is &quot;It is working perfectly for me so you must be the problem and not Webroot.&quot; Next Baldrick will jump-in. Then followed by the other sidekicks. I have never seen such overzealous fanboism and protectionism lorded over a product by a mob anywhere on the web. For decades they have been permitted to viciously harass, belittle, dismiss, mock, discredit, and censor anything said about the Webroot product they did not like and personally attack anyone who said it. That community is the worst. You are either a fanbois and join the mob in their Webroot echo chamber or you are an &quot;outsider&quot; that does not belong there.One rule was - not sure if it still the same - &quot;No public bug reports&quot; on the Webroot community. LOL, now there is only one reason that would be a rule. The enforcers of that rule are TripleHelix, Baldrick, and the other mob members.To get bugs reported and fixed was 100 times more difficult than any Comodo bug reported on that forum.TripleHelix was booted off the Webroot community years back at the direction of a Webroot executive. Evidently someone complained about him to a senior executive or CEO. That executive listened and did an investigation and he booted TripleHelix. TH whined and complained about it on Wilders about how he was so unfairly treated given his long &quot;service&quot; to Webroot.My guess is that the executive at Webroot that made that decision left and hence TripleHelix was able to get back onto the community and rise again.The Webroot product is actually decent in the hands that know how to configure it, know what bugs it has, and know how its features work and therefore how to properly use them. A user will not get those infos from the product manual, online videos, etc.</blockquote>

[QUOTE="bazang, post: 1094068, member: 114717"] Regardless of the product, so much that is reported by "outsiders" on the Webroot community is dismissed outright. The typical TripleHelix response is "It is working perfectly for me so you must be the problem and not Webroot." Next Baldrick will jump-in. Then followed by the other sidekicks. I have never seen such overzealous fanboism and protectionism lorded over a product by a mob anywhere on the web. For decades they have been permitted to viciously harass, belittle, dismiss, mock, discredit, and censor anything said about the Webroot product they did not like and personally attack anyone who said it. That community is the worst. You are either a fanbois and join the mob in their Webroot echo chamber or you are an "outsider" that does not belong there. One rule was - not sure if it still the same - "No public bug reports" on the Webroot community. LOL, now there is only one reason that would be a rule. The enforcers of that rule are TripleHelix, Baldrick, and the other mob members. To get bugs reported and fixed was 100 times more difficult than any Comodo bug reported on that forum. TripleHelix was booted off the Webroot community years back at the direction of a Webroot executive. Evidently someone complained about him to a senior executive or CEO. That executive listened and did an investigation and he booted TripleHelix. TH whined and complained about it on Wilders about how he was so unfairly treated given his long "service" to Webroot. My guess is that the executive at Webroot that made that decision left and hence TripleHelix was able to get back onto the community and rise again. The Webroot product is actually decent in the hands that know how to configure it, know what bugs it has, and know how its features work and therefore how to properly use them. A user will not get those infos from the product manual, online videos, etc. [/QUOTE]

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