- Jul 5, 2017
- 109
HitmanPro Alert doesn't have any user documentation. Do you feel adequately informed about the security cover offered by this program?
What do you think about HMPA not having user documentation?
- Thread starter ColonelMal
- Start date
Please provide comments and solutions that are helpful to the author of this topic.
- Jan 14, 2015
- 1,761
You have the basic support page.
Not sure user documentation is really needed for any of the HitmanPro documents
In contracts for Sophos solutions the answer would be yes you would need user documentation.
Not sure user documentation is really needed for any of the HitmanPro documents
In contracts for Sophos solutions the answer would be yes you would need user documentation.
- Aug 21, 2020
- 608
It's bad. Just like any other AV. Lack of transparency should give reason for suspicion. I don't subscribe to the privacy by obscurity model of AV vendors.
- May 13, 2017
- 2,639
Woah. It looks that Sophos has removed any documentation, Hitman Pro had before. I liked the in-depth comparison to Malwarebytes Anti-Exploit.
Really? Now that is something I have to buy, I am a pretty bad boy.
- Oct 1, 2019
- 1,120
My take: Sophos put 25 million euro on the table to buy HMP and HMPA, so they are going to incorporate this in their flagship product. It is normal a specialized solution being bought by a general (all-in-1) solution product to be phased out or remain a test ground to iron out compatibility issues before implementing this in their flagship product.
Ideally you only want educated users to help you iron out all the bugs, not spend support on amateurs using your software in the wrong way. So it is not surprising they are removing the user documentation. So when you are already a user of HPMA, I would not mind that the user documentation is removed. The lack of user documentation is a subtle hint for people considering this software, stay away it is an insiders tool,
EDIT:
Just found the newspaper article regarding the takeover of HitmanPro by Sophos (link), it was not 25 million but 29 million euro. It is somehow a feat to remain an independant brand considering the takeover dates back to 2015. HMPA is only available as consumer product, for corporate/business use Sophos X is offered instead (link).
In the past you could get a free HPMA (testing) license when contacting the developers. Don't know whether this still is possible.
Ideally you only want educated users to help you iron out all the bugs, not spend support on amateurs using your software in the wrong way. So it is not surprising they are removing the user documentation. So when you are already a user of HPMA, I would not mind that the user documentation is removed. The lack of user documentation is a subtle hint for people considering this software, stay away it is an insiders tool,
EDIT:
Just found the newspaper article regarding the takeover of HitmanPro by Sophos (link), it was not 25 million but 29 million euro. It is somehow a feat to remain an independant brand considering the takeover dates back to 2015. HMPA is only available as consumer product, for corporate/business use Sophos X is offered instead (link).
In the past you could get a free HPMA (testing) license when contacting the developers. Don't know whether this still is possible.
Last edited:
- Jan 27, 2018
- 1,410
Any reputable company needs to supply documentation if they want users.
Similar threads
