window update stall > 100% cpu usage, Kazy trojan virus issue or malware?

[DDtwo]

I saw the virus was in the documents and setting folder, today i did a manual scan on this folder with my avira and found no virus, however the wuauclt.exe issue is still there. i know this windows process its not behaving accordingly as i manually disable windows update yesterday after shutting down my PC and today after restarting my PC the file activates in the proses tree as it never was disable.
So to prevent the 100% CPU usage glitch I forced shutdown the file before it did anything, preventing the svhost.exe file to activate that glitch, several times till it didn't show up again up until now. But pretty sure this process will activate on its own later own as happen to me yesterday.

so basically is wuauclt.exe together with svhost.exe and then 100CPU usage. So this cause my PC to run Very slow, all task are lag and in essential making my pc worthless to work with.


yes, i know you guys ask me to install OLT but before downloading any programs and running them, i want to know is there is an issue with windows update or if its in fact a malware. Don't want to download and install programs if there is really no reason too, please understand me.

Anyway, thanks in advance for any info you can give me.

 

[kuttus]

Hi and welcome to the malwaretips.com forums!

I'm Kuttus and I am going to try to assist you with your problem. Please take note of the below:

• I will start working on your malware issues, this may or may not, solve other issues you have with your machine.
• The fixes are specific to your problem and should only be used for this issue on this machine!
• The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
• If you don't know, stop and ask! Don't keep going on.
• Please reply to this thread. Do not start a new topic.
• Refrain from running self fixes as this will hinder the malware removal process.
• It may prove beneficial if you print of the following instructions or save them to notepad as I post them.

Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.


Before we start:
Please be aware that removing malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.
<hr />

Please run the following utility so that I can get a log of your system...
STEP 1 : Run a scan with Combofix

Please read and follow very carefully the below instructions​

Download ComboFix from one of the following locations:

COMBOFIX DOWNLOAD LINK #1 (This link will automatically download Combofix on your computer)
COMBOFIX DOWNLOAD LINK #2 (This link will automatically download Combofix on your computer)
----------------------------------------------------------------
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

<ul>
<li>Close any open browsers.</li>
<li>Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
<>Very Important!</> Temporarily <>disable</> your <>anti-virus</>, <>script blocking</> and any <>anti-malware</> real-time protection <em><>before</></em> performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause <em>"unpredictable results"</em>.</li>
<li><>WARNING: Combofix will disconnect your machine from the Internet as soon as it starts</>.Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
If there is no internet connection after running Combofix, then restart your computer to restore back your connection.</li>
</ul>
-----------------------------------------------------------------

How to run the Combofix scan :

1. Double click on ComboFix.exe & follow the prompts.
2. Accept the disclaimer and allow to update if it asks
3. When finished, it shall produce a log for you.
   [*]Please include the C:\ComboFix.txt in your next reply.

Additional notes:
<ol><li> Do not mouse-click Combofix's window while it is running. That may cause it to stall.</li>
<li> Do not "re-run" Combofix. If you have a problem, reply back for further instructions.</li>
<li> If after the reboot you get errors about programms being marked for deletion then reboot, that will cure it.</li></ol>



<hr />

 

[DDtwo]

I really appreciate your help, Before coming here i ask for help in the Avira forums, i got a answer and was send here to ask for help, I did, because i was desperate for help, but after i ask here, i return to avira and saw someone was giving me a helping hand, and the same person who send me here also told me the person helping me was a good person. so start fallowing their instructions and still am. I apologist for taking your time.

If i can't get a good solution in the process i am undergoing in the Avira forum I'll return here for assistance again. I'll let you know. Again thank you very much and please accept my apologist for taking your time.

 

[kuttus]

No issues... Feel free to get back to us at any time...