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Software Troubleshooting
Windows 10 Many Freezes/Crashes/BSOD In The Past Few Days
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<blockquote data-quote="RECdevicehelper" data-source="post: 641074" data-attributes="member: 62950"><p>Hi [USER=63232]@The BSOD[/USER]</p><p></p><p>Firstly, back up any important data to an USB or External Hard drive as this is crucial to before beginning diagnosing and repair.</p><p></p><p>Secondly,</p><p></p><p> Please could you download and run <a href="http://crystalmark.info/download/index-e.html" target="_blank">CrystalDiskInfoPortable </a></p><p>Make sure you download standard edition portable and extract the zip. Then run it and tell us the condition of your hard drive or ssd.</p><p>Say either <strong>Good, Caution or Bad</strong></p><p></p><p>Then after that, download and install <a href="http://www.seagate.com/gb/en/support/downloads/seatools/" target="_blank">SeaTools For Windows</a></p><p>Once it is installed, run the <strong>Short Drive Self Test </strong>and let us know the results. It will either say pass or fail</p><p></p><p>These steps will rule out if your hard drive is going bad.</p></blockquote><p></p>
[QUOTE="RECdevicehelper, post: 641074, member: 62950"] Hi [USER=63232]@The BSOD[/USER] Firstly, back up any important data to an USB or External Hard drive as this is crucial to before beginning diagnosing and repair. Secondly, Please could you download and run [URL='http://crystalmark.info/download/index-e.html']CrystalDiskInfoPortable [/URL] Make sure you download standard edition portable and extract the zip. Then run it and tell us the condition of your hard drive or ssd. Say either [B]Good, Caution or Bad[/B] Then after that, download and install [URL='http://www.seagate.com/gb/en/support/downloads/seatools/']SeaTools For Windows[/URL] Once it is installed, run the [B]Short Drive Self Test [/B]and let us know the results. It will either say pass or fail These steps will rule out if your hard drive is going bad. [/QUOTE]
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