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Windows 7 Defender Plus 2013 -- can't remove it!
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<blockquote data-quote="WhatAboutBob" data-source="post: 113894" data-attributes="member: 6637"><p>Hi, sorry for the delay in responding. I went to her computer myself & attempted things to try to get some answers.</p><p></p><p>Accessed Internet via IE, hopped around various Websites, and didn't seem to have much difficulty getting around.</p><p></p><p>Then logged onto AOL (my account, not hers) and things were noticably slower. Videos did not run on sites in AOL that ran on IE.</p><p></p><p>But went back on IE after this and things didn't run as well.</p><p></p><p>Got Mom to log into her AOL account & it locked up completely. Got "beeps" when clicking on things, and nothing happened. Had to reboot computer.</p><p></p><p>After rebooting, had her access Internet via IE. It appeared to her that Websites were iniitally accessed faster, but she said there were delays when clicking links on the Websites in attempts to go elsewhere.</p><p></p><p>Back on AOL, she had trouble accessing "pre-set" Websites (saved in a toolbar across the top of the page). Also when attempting to access other sites, we would often see those infamous "wait" symbols spinning round & round, but the site failed to load. It seems the performance of the entire computer got worse after we hit AOL the first time.</p><p></p><p>Those strips of photos apparently surfaced at times last week, but I didn't notice any occurances today.</p><p></p><p>This is madness. What to do now? Please advise. Thanks.</p><p>~Bob</p></blockquote><p></p>
[QUOTE="WhatAboutBob, post: 113894, member: 6637"] Hi, sorry for the delay in responding. I went to her computer myself & attempted things to try to get some answers. Accessed Internet via IE, hopped around various Websites, and didn't seem to have much difficulty getting around. Then logged onto AOL (my account, not hers) and things were noticably slower. Videos did not run on sites in AOL that ran on IE. But went back on IE after this and things didn't run as well. Got Mom to log into her AOL account & it locked up completely. Got "beeps" when clicking on things, and nothing happened. Had to reboot computer. After rebooting, had her access Internet via IE. It appeared to her that Websites were iniitally accessed faster, but she said there were delays when clicking links on the Websites in attempts to go elsewhere. Back on AOL, she had trouble accessing "pre-set" Websites (saved in a toolbar across the top of the page). Also when attempting to access other sites, we would often see those infamous "wait" symbols spinning round & round, but the site failed to load. It seems the performance of the entire computer got worse after we hit AOL the first time. Those strips of photos apparently surfaced at times last week, but I didn't notice any occurances today. This is madness. What to do now? Please advise. Thanks. ~Bob [/QUOTE]
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