Solved Yet another windows process manager problem

[Jean_P]

Per instructions guidelines I ran the Farbar recovery tool and attach the 2 files.

I've read threads concerning the windows process manager virus. They recommend running the Farbar tool from a flash drive, but I'm not able to save FRST64.exe on a flash drive. It always says I don't have permission.

I also downloaded kav_rescue_10.iso and was able to mount it. But I don't see any exe to run, only an .img file, and what do I do with that?

Thanks for your help.

 

[TwinHeadedEagle]

Please download Farbar Recovery Scan Tool x64 and save it to a flash drive.

• Plug the flashdrive into the infected PC.
• Boot to windows recovery by using one of the methods on this link: Boot to Advanced Startup Options in Windows 10
• If you're unable to boot to recovery you will need to create a recovery drive. You can do it by following this guide: https://support.microsoft.com/en-us/help/4026852/windows-create-a-recovery-drive
  Make sure to uncheck Back up system files to the recovery drive box, so that process goes faster.

• Now you should get a window like this where you need to click Troubleshoot.

• In the next window, click Advanced options and select Command Prompt.
• Now you should log in into your account and after that Command Promptwindow.

Access the notepad and identify your USB drive

In the Command Prompt please type in:

notepad

and press Enter.

• When the notepad opens, go to File menu.
• Select Open.
• Go to Computer and search there for your USB drive letter.
• Note down the letter and close the notepad.

Scan with Farbar Recovery Scan Tool

Once back in the command prompt window, please do the following:

• Type in e:\frst64.exe and press Enter.
  You need to replace e with the letter of your USB drive taken from notepad!
• FRST will start to run. Give him a minute or so to load itself.
• Click Yes to Disclaimer.
• In the main console, please click Scan and wait.
• When finished it will produce a logfile named FRST.txt in the root of your pendrive and display it. Close that logfile.

Transfer it to your clean machine and include it in your next reply.

 

[Jean_P]

Thanks for responding, but you are repeating what you said in other threads on the same subject. As I was saying in my post I can NOT save the Farbar tool to a flash drive. It says I don't have permission, no matter what I do.

Perhaps you have some comment on that?

 

[Jean_P]

I was finally able to use another system to save frst64.exe on the flash drive.

But now I'm not able to get to the Advance startup options shown above in my Lenovo g50 Windows8 system.
I tried everything : Shift start, change PC settings...

The one thing I can do is boot in safe mode. There I ran frst64.exe and got the 2 files. But in safe mode the "Windows process manager" exe is still running!

Any help welcome

 

[TwinHeadedEagle]

This malware can only be removed from the recovery. There are two links above, one of them is how to create a emergency recovery drive.

 

[Jean_P]

Thanks for following up. I was finally able to eliminate the virus using bootable rescue.