After an infection...

After an infection...

  • You turn off the computer

    Votes: 1 2.9%
  • You run your AV Scan

    Votes: 15 44.1%
  • You run an on-demand scanner

    Votes: 20 58.8%
  • You chuck out the computer- it's done!

    Votes: 3 8.8%
  • You reinstall your OS

    Votes: 13 38.2%
  • You do nothing- whatever!

    Votes: 1 2.9%
  • You are in a VM! Trick Question!

    Votes: 4 11.8%
  • What is an infection?

    Votes: 3 8.8%
  • You scream and yell

    Votes: 4 11.8%
  • You pay the ransom (if it is ransomware)

    Votes: 0 0.0%

  • Total voters
    34

OneDay

Level 21
Verified
Top Poster
Well-known
Aug 22, 2014
1,027
It depends on the infection. If we're talking about a serious trojan infection, and a backup of my most important files is available, then definitely reinstalling the OS is the way to go! If I have no backup, then... I just scream and yell!
 
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D

Deleted member 2913

In our 10-12 years of internet (shared system) no infection yet. Just 2-3 times AV/Web Module detection & now I think they were FPs.
Guess we are pretty safe users.
So dont know what we will do in an "After an infection..." scenario:)
May be we will welcome our first guest with a smile & treat it well with various dishes (scanners);)
 
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jamescv7

Level 85
Verified
Honorary Member
Mar 15, 2011
13,070
If its autorun attack through USB then a thorough quick scan with Hitman Pro and ESET Online Scanner for checking even though autorun/autoplay is off. ;)

Other than that, I've never infected (on current system) beyond other categories.
 

Exterminator

Community Manager
Verified
Staff Member
Well-known
Oct 23, 2012
12,527
Well first and foremost disconnect from the internet.Then you might want to figure out how you got one in the first place while you are scanning your PC.If it cannot be removed then wipe everything and do a clean install and hopefully you backed up your important files,pics,documents and whatever else you hold dear to you.
If you cannot remove the infection on your own you could always ask our malware removal expert for help and maybe make a donation to the cause.
My last infection was on a HP desktop running Windows 95 with the state of the art internet,AOL dial up.I must admit online porn was like landing on the moon or so I heard. Well my curiosity got the best of me and I decided to see if there was really such a thing.Suddenly something went terribly wrong with my HP desktop and it was stuck on a page.I tried to click the mouse and nothing.I tried to turn it off with the on/off button and nothing.My wife is in the other room and I am now panicking and sweating.I even unplugged it from the wall and it was still running :D I really cannot remember how it ended but somehow I fixed it.
 
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OokamiCreed

Level 18
Verified
Honorary Member
Top Poster
Well-known
May 8, 2015
881
First off, sorry for the rant. I like making my post through. May be littered with spelling mistakes and all that.

Well I haven't been infected in a very long time but I've been infected with ransomware, rogue AV, etc but most of all adware. The truth of the matter is, malware is supposed to operate without you knowing that it's there for the most part - unless it's a rogue AV or ransomware which needs you to know that it's there. Infections can go years without detection and therefore I can't in my right mind believe anyone who says they've never been infected (no offense, that's just my point of view - everyone starts somewhere, you aren't born with the ability to know what files do when you run them or what happens exactly when that file is malicious and you run it). If you learn IT before you actually used a computer (which is highly unlikely) then I might believe you. I expressed this on MT many times before so I'm not trying to target anyone by saying this here.

I used to just reinstall the whole system but with Paragon I just restore it (I mostly do this to simply refresh the system if I keep uninstalling after I set the backup). In my opinion, it's better to reinstall then backup (if your truly infected - ESPECIALLY with ransomware if you are running your backup program within the infected OS). Never know if that malware is going to intervene on the restore process. Just reinstall your backup software and immediately restore after you install your backup solution of choice to use those backup files. Done. Now unfortunately, my back up is on a secondary HDD that's internal and always connected (because my media files are there - music, etc) but the backup is on another partition. Chances that my backup could be ruined or infected is pretty high. I have to work with what I got at this point.

I also dismount the partition to protect it against such things while allowing my media partition to stay mounted. Everything in there is backed up with OneDrive and it's never on unless I need it to sync so even if ransomware hit, I just delete the partition, format, redownload data. The ransomware wouldn't be able to overwrite or upload to my OneDrive when it's not syncing at all times. If any of you DO leave your sync on at all times, I would highly recommend not doing so.

Nowadays I never run a file without running some kind of sandbox with it to see what it does. That includes using VirusTotal and malwr, Valkyrie, etc. Of course I don't do that with trusted files. And some are just to big to run that way unless you have Sandboxie or something which I don't. I'll probably buy it this year however. I download files all the time so having a sandbox that only cost $20.95 USD a year isn't bad at all.
 
M

MalwareT

check,not chuck .

If i can't open anything - ComboFix + scripting
Sality or other infector - restore system image :p
Ransom - depends (for crypto clean remnants with TFC and restore my files,for real ransom use safe mode with cmd)
Adware - AdwCleaner + other stuff

Format - cowards only :)
 

Tyrizian

Level 1
Verified
Sep 9, 2015
43
I would inspect the system, Try to remove the infection, if all else fails, I would reformat the drive and reinstall the OS.

I know a lot of people will say restore from an image, but I just prefer not to.
 
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M

MalwareT

I had a Sality on my Win2K back in 2007.
Ransom - never
PUP - over 2700 items detected by Malwarebytes on XP machine in 2010.
I was noob back then :D
 
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L

LabZero

After an infection. ...

Well, this assumes that I have noticed that a malware has infected my OS.
So first I turn off the connection to prevent the malware can transmit data over the internet.
Check my AV to see if the malware was actually deleted, otherwise proceed with manual cleaning with other specific tools, or do myself.
Start different anti-malware scans to get more opinions.
However, I have several image backups stored on external HDD so the possibility that a malware can do serious damage on my sistem are limited.
 
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M

MalwareT

I store backups on other partition and drive and i use bootable CD :) Thinking to make small file server with old parts .
 
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Overlord

Level 10
Verified
Content Creator
Well-known
Feb 22, 2013
451
In the case of infection, usually first I use AV program. In the next step, I use the scanners on demand. In difficult cases may prove helpful to other tools such as ComboFix, RogueKiller, Removal Tool Junkware, etc. Last resort to restore the system from a backup.
 

tonibalas

Level 40
Verified
Honorary Member
Top Poster
Well-known
Sep 26, 2014
2,973
As @OneDay said it depends on the infection.

My first infection was a rogue av. The problem solved with system restore;).
After that i had some adware. MBAM, EEK provided the solution.

The last infection ( totally my fault ) was a malware from Malware Hub section.
I wanted to try Comodo HIPS but by mistake i click Allow on the pop-up and all hell broke loose:D.
My system was unusable and our dear friend Argus ( R.I.P:( ) after the scan results suggested to format and that's what i did;).

So because i want to be covered from this kind of infection i have all my important files on several USB drives;).

How about smash your infected pc/laptop and buy the new one?
;)
This is always my first option but then i remember that i don't have enough money to do it:D
 

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