Defender type window opens with security warning for win32/caphaw virus. Cannot remove threat.
Click on Remove, window opens that says something like, "failed to remove, cannot find definitions... Call 800 number for manual assistance..." Same exact problem as Dmogz- followed all the steps in Malware removal Guide
Read another post elsewhere about same problem and a folder named Windows Service in Programs(x86) with a file named Alert.exe.
Alert.exe running in Task Manger. Ending it closes window. Said deleting folder solved problem and I will try that, but I suspect it will reappear.
Hasn't occurred while working in safe mode, like Dmogz, usually appears within 5 minutes, though last time it took almost an hour- thought I had it licked. Please help! Thanks.
Click on Remove, window opens that says something like, "failed to remove, cannot find definitions... Call 800 number for manual assistance..." Same exact problem as Dmogz- followed all the steps in Malware removal Guide
Read another post elsewhere about same problem and a folder named Windows Service in Programs(x86) with a file named Alert.exe.
Alert.exe running in Task Manger. Ending it closes window. Said deleting folder solved problem and I will try that, but I suspect it will reappear.
Hasn't occurred while working in safe mode, like Dmogz, usually appears within 5 minutes, though last time it took almost an hour- thought I had it licked. Please help! Thanks.