removing muvic toolbar program

[Jasper106]

Also I noticed drivers are for wind 8....I have windows 7

 

[Jasper106]

 

[Jasper106]

This is what my screen looks like from the link I clicked on.

 

[Jasper106]

I reclicked on the link and got what you got. I have no idea what I did. Attached is log.

 

[Jasper106]

here you go

 

[TwinHeadedEagle]

I don't know where did you find program above, but I suggest you to uninstall it.


Download this driver and install it. Tell me how is your PC now?

http://www2.ati.com/drivers/14-4-win7-win8-win8.1-64-dd-ccc-whql.exe

 

[Jasper106]

I haven't downloaded the driver yet. However, my computer is freezing in Word and Internet Explorer and we haven't downloaded anything besides those programs. Any ideas? Downloading/installing driver now. Good grief that muvic really messed with my computer.

 

[TwinHeadedEagle]

Download driver first. Does you PC freezes only in Word and Internet Explorer.

 

[Jasper106]

It said that Download will not complete because it doesn't allow links from outside the site. "You were linked to this download from a site outside of AMD.comSince we do not allow downloads through sites outside of AMD.com, please download your file directly from our site. We want to make sure you have the right driver for your device and operating system. Choose your product and operating system on the AMD Driver Download page or use the AMD Driver Autodetect to obtain the correct driver for your device."

also, I uninstalled that other program from before that you advised I uninstalled.

 

[Jasper106]

As far as I know right now, yes. Those are the two main programs we use.

 

[TwinHeadedEagle]

Go here and download driver

http://support.amd.com/en-us/download/desktop?os=Windows 7 - 64#amd-catalyst-packages

Click on orange Download button.

 

[Jasper106]

thank you

 

[Jasper106]

There were errors...
Existing packages
AMD Catalyst Install Manager
AMD APP SDK Runtime
Microsoft Visual C++ 2010 Redistributable
Microsoft Visual C++ 2010 Redistributable
Catalyst Control Center
Packages for install
AMD Catalyst Install Manager
Final Status:Fail
Version of Item:8.0.916.0
Size:20 Mbytes
HDMI Audio Driver
Final Status:Success
Version of Item:7.12.0.7718
Size:1 Mbytes
AMD Gaming Evolved App
Final Status:Success
Version of Item:1.10.000
Size:49 Mbytes

Other detected devices
ManufacturerAdvanced Micro Devices, Inc.
Device ID0xaa90
Vendor ID0x1002
Class Code0x040300
Revision ID0x00
Subsystem ID0xaa90
Subsystem vendor ID0x1028

Error messages
Application Install: install package failure!

 

[Jasper106]

automatic driver updates are not supported for your video card...was the msg that I got from AMD gaming evolved

 

[Jasper106]

What is AMD gaming evolved? It has a game on there that my kiddos my like.

 

[TwinHeadedEagle]

Go and download Display Driver Uninstaller

http://www.wagnardmobile.com/DDU/download/DDU v13.0.0.1.exe

Extract it and run Display Driver Uninstaller.exe

If it ask you to reboot to safe mode press No. Under Select driver choose AMD. Then press Clean and Restart.

 

[Jasper106]

I got a popup that said display driver unistaller is modifying your registry a lot. DDU will try to automatically create a system restore point (normal mode only.)

 

[TwinHeadedEagle]

Yes, that is OK.

 

[Jasper106]

I did that. When it restarted my screen resolution was 600 x 800, so I had to change it to 1024 x 768.

 

[TwinHeadedEagle]

That is normal. Now try to install your driver.