I could download it without any problem using a common email.
I really did not know that there was this free disinfection tool, which is seen in the video, has to improve.
Thanks for this post, it convinced me to investigate further.
I'd seen the 'business address email' notification in the past when I'd tried to download Sophos Scan & Clean, so I tried again today using a Yahoo email that I use for unimportant registrations, sign-ups etc and I got the same result, as the screenshot shows. Then I made another attempt to download it with another personal email address and a VPN using a USA server, this also resulted in the same 'business' email issue failure. I'm in the UK BTW. So I tried again, with a different
personal email address and using a VPN to suggest that I'm in Argentina ;-) Hey ho, result, thanks. Now I can scan using Sophos Scan & Clean knowing that I'll get a clean bill of health thanks to cruelsister's research!
Ssshh, don't tell Sophos!
Edit - I should have stated that the business email issue may arise due to the "End user Terms of Use & Export Compliance" regulations.