What is the point of paying for this service if my computer contracted: sysWow64\svchost.exe blocked

[TwinHeadedEagle]

This is very new and mysterious malware, so that is why your Malware Premium missed it. But it blocks its attempt to contact the web.



Glad I could help. We will delete all used tools and I'll give you some tips to harden your security and learn how to protect yourself

Recommended reading:
​

MUST READ - security tips:

• Computer Security - a short guide to staying safer online.
• Simple and easy ways to keep your computer safe and secure on the Internet

MUST READ - general maintenance:

• What to do if your Computer is running slowly?

The Importance of Software Updating:
​

In order to stay protected it is very important that you regularly update all of your software. Cybercriminals depend on the apathy of users around software updates to keep their malicious endeavor running.​

Operating systems, such as Windows, and applications, such as Adobe Reader or JAVA, are used by tens of millions of computers and devices around the world, making them a huge target for cybercriminals. Downloading updates and installing them can sometimes be tedious, but the advantages you get from the updates are certainly worth it.

• How to configure and use Automatic Updates in Windows
• How to update Java
• How to update Adobe Reader

Recommended additional software:
​

TFC - to clean unneeded temporary files.

Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.

Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.

McShield - to prevent infections spread by removable media.

Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.

FiheHippo.com Update Checker - to keep your programs up-to-date.

Adblock - to surf the web without annoying ads!

Post-cleanup procedures:​

Download DelFix by Xplode and save it to your desktop.

• Run the tool by right click on the
  
  icon and Run as administrator option.
• Make sure that these ones are checked:
  • Remove disinfection tools
  • Purge system restore
  • Reset system settings
• Push Run and wait until the tool completes his work.
• All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

My help is free for everybody.
If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation:
Thank you!​

Stay safe,
TwinHeadedEagle

 

[Debra Borchert]

This fix lasted one day, the malware is back. This time it says it's fff5ee.com
I ran the same program, which updated it self. Here are the new files

 

[Debra Borchert]

the pop up continues and now has an additional domain: searchnet.blinkxcore.com

 

[TwinHeadedEagle]

Please re-run

Malwarebytes' Anti-Malware.

• Click the History tab.
• Click Application Logs and double-click the newest Protection Log.
• At the bottom click Export and choose Text file.

Save the file to your desktop and include its content in your next reply.

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[Debra Borchert]

Even though I disable Norton, when I attempt to download your fixlist.txt file, I get the error that my current secutiry will not allow me to download the file. Please advise.

 

[Debra Borchert]

OK, had to download the file to another computer and transfer it with a usb drive. Good thing I was a girl scout. Here's the fix log file you requested.
Thanks

 

[TwinHeadedEagle]

How is the situation now?

 

[Debra Borchert]

No more pop-ups and I am updating all software as you recommended. I hope you are paid well for this gig by Malwarebytes.

 

[TwinHeadedEagle]

I hope you are paid well for this gig by Malwarebytes.

I don't understand?