Don’t Fall for the $1 Temu Pallet Scam Targeting Shoppers

Shoppers beware – a phishing scam is targeting Temu customers with fake emails about winning a $1 pallet. The emails pretend to be from Temu and claim you need to take a survey to claim the prize. But it’s really a ploy to steal personal information and money. These fraudulent messages often have poor grammar, silly offers, and suspicious links. If you get an email about winning a Temu pallet, don’t click anything.

$1 Temu Pallet

Overview of the Scam

The $1 Temu Pallet email scam sends phishing messages pretending to be from Temu, claiming the recipient has won a pallet for just $1. Deceptive subject lines include:

  • “Congratulations, You’ve Won a $1 Temu Pallet!”
  • “Your Temu Package is Coming!”
  • “Schedule Delivery for Your $1 Temu Pallet Prize!”

The body congratulates the recipient on the supposed win. Language about providing feedback to improve Temu aims to appear legitimate. A prominent button urges clicking to take a survey and claim the fake prize.

Some emails have said:

“Get Your Temu Package


You have (1) package waiting for delivery. Use your code to track it and receive it. Schedule your delivery and subscribe to our push notifications to avoid this from happening again!



TEMU $1.00

Track all your shipments in one place. Keep us close at hand!


However, there is no Temu pallet giveaway. These scam emails are sent by imposters to steal personal data and money. The survey collects credit card details, addresses, etc. This info is used for identity theft and signing people up for unwanted monthly subscriptions.

The fake Temu emails prey on the company’s reputation for bargains. They try to appear legitimate with the logo and claims of improving customer service. But it’s a phishing scam to deceive shoppers into giving up sensitive information that gets exploited criminally.

How the $1 Temu Pallet Scam Works

Here is a step-by-step look at how the $1 Temu pallet email scam operates:

1. Scam Email is Sent

The first step is the victim receives an unsolicited email claiming they have won a $1 Temu pallet. The message will come from an email address made to mimic a real Temu customer support account. For example, it may be something like “”

The subject line will also be enticing, often stating “You Have Won a $1 Temu Pallet!” or “Congratulations $1 Temu Pallet Winner!” Other subject lines could say things like “Get Your Temu Package” or “Your Package is Coming.”

The email will congratulate the recipient and state that Temu wants feedback to improve their service. To claim the prize, the person just needs to take a short 4-minute survey. A prominent button or link will say something like “Claim Your $1 Pallet” or “Get Started.”

2. Victim Clicks Link to Take Survey

When the recipient clicks the link or button to take the survey, they are redirected away from the original Temu website. However, the URL in the address bar may still look like a legitimate Temu site. This helps prevent the person from realizing they have been sent to a fake domain operated by scammers.

In some cases, the survey page mimics the actual Temu website very closely. This adds to the illusion that the survey is endorsed by Temu. The page will promise the chance to win the $1 pallet after completing the questions.

3. Survey Collects Personal Information

The survey will ask the victim for personal information including:

  • Full name
  • Email address
  • Phone number
  • Home address
  • Credit card details

It may start off with basic questions about shopping habits and experiences with Temu. This helps convince the person the survey is legitimate.

However, it will ultimately ask for sensitive information which can be used for identity theft or sold to other scammers. The credit card details will be used to charge unwanted subscriptions.

4. Fake Congratulatory Message After Survey

Once the victim completes the survey and submits their personal information, a congratulatory message will appear. This will thank them for providing feedback and confirm they have been entered into the contest to win the $1 Temu pallet.

Of course, this confirmation is meaningless since there is no actual contest or prize pallet. But the message makes the scam seem convincing.

5. Victim is Signed Up for Unwanted Services

While the victim sees the congratulatory message, in the background the scammers are putting the stolen personal information to use. They rapidly use the credit card details to:

  • Sign the person up for unwanted monthly subscriptions. This could include things like expensive interactive e-books, financial services, identity theft protection, and more.
  • Charge a small $1 or $5 “shipping fee” for the non-existent pallet. This is to test if the credit card is valid.
  • Charge larger amounts to the card, often $99 or more, for fake services.
  • Change the credit card billing address to make fraud harder to detect.
  • Sell the personal information like names, emails, addresses, and credit card numbers on the dark web.

Often the victim is unaware anything bad has happened. Within days though, unrecognized charges from the scammers will show up on the credit card statement.

6. Scammers Disappear

Once the scammers have charged the cards and collected personal information, they remove any remaining traces of the scam survey site. The domain will go offline, email addresses will be deactivated, and any money stolen will quickly be laundered through banks across the world.

This makes it very difficult for authorities to track the scammers down. Most victims also fail to realize they have been scammed until the credit card bill arrives. This gives the scammers plenty of time to cover their tracks.

What to Do if You Fall Victim to the Temu Pallet Scam

If you submitted personal information through one of these $1 Temu pallet scam surveys, here are important steps to take right away:

Monitor Your Credit Card Statements

Carefully review your credit card accounts for any unauthorized charges. Look for recurring monthly fees, small $1 charges to test stolen card numbers, or larger single fraudulent charges.

Dispute any unrecognized or suspicious transactions with your credit card company immediately. Provide them details about how the card number was compromised through a fraudulent Temu survey offer.

Change Your Credit Card Numbers

One of the best ways to prevent future fraud is to proactively change your credit card account numbers. Report the physical stolen cards to the issuer and request replacement cards with new account numbers.

If you store card numbers online for sites like Amazon or Walmart, update the payment profiles with the new card details. This will ensure any stolen data cannot be used again in the future.

Place Fraud Alert on Your Credit Reports

Contact one of the three major credit bureaus (Experian, Equifax, TransUnion) to place an initial 90-day fraud alert on your credit report. This requires creditors to take extra steps to verify your identity before issuing new credit in your name.

You can also ask for an extended fraud alert that provides the same protections for 7 years. Make sure to check your credit reports for any signs of fraudulent accounts opened without your permission.

Update Account Passwords

If you used the same password for the survey scam that you use on other accounts, be sure to update your passwords. Prioritize important accounts like email, online banking, and credit card accounts.

Using a unique, strong password for every account helps limit the damage if scammers gain your login credentials. Turn on two-factor authentication when available for an added layer of security.

Watch Out for Further Phishing Attempts

Scammers will often exploit compromised email addresses multiple times. Be cautious of any future emails claiming you have won a prize, are entitled to a refund, or need to verify account details urgently. Go directly to the company’s official website instead of clicking links or calling phone numbers provided.

Mark unsolicited emails claiming you won a prize or gift card as spam to train your email filters. Lookout for senders pretending to be from real retailers to appear legitimate.

File a Complaint with the FTC

To help authorities track and shut down scams, file a complaint with the Federal Trade Commission (FTC). Provide details on how the scam occurred, damage caused, email headers, and any other evidence you may have saved. The more victims who report, the better chance there is of stopping ongoing scam campaigns.

Warn Your Friends and Family

Do a favor for your friends, family, and social media connections by making them aware of scam surveys pretending to offer free Temu pallets. Share this article to help more online shoppers avoid being victimized by these cruel scammers.

Frequently Asked Questions About the $1 Temu Pallet Scam

Wondering if that email about winning a $1 Temu pallet is legitimate or a scam? Concerned your personal information may have been compromised? This FAQ covers common questions internet users have about this phishing campaign targeting Temu customers.

What is the $1 Temu Pallet scam?

The $1 Temu pallet scam involves phishing emails sent by scammers pretending to be affiliated with the retail company Temu. The emails falsely state that the recipient has been selected to win a Temu pallet worth just $1.

To claim the prize pallet, the message prompts the victim to click a link to take a short survey. However, the survey is a way to steal personal information and sign people up for unwanted monthly subscription services. There is no actual pallet giveaway.

How do I recognize a $1 Temu pallet scam email?

These phishing emails often have subject lines like “Claim Your $1 Temu Pallet Now!” or “Last Chance to Get Your $1 Temu Pallet!” The body congratulates you on being chosen and provides a link to take a “brief survey.”

However, there are typos, grammatical errors, and other signs the email is not authentic. Legitimate Temu emails would not offer free pallets or request sensitive information over email. Be wary of clicking any links.

What happens if I take the survey?

The survey is not run by Temu but rather a fake site operated by scammers to steal data. It will request your name, address, credit card number, and other personal details. This information will be used for identity theft or sold on the dark web.

You may also suddenly see unauthorized charges from shady third-party companies for unwanted services. These include fees for financial products, get-rich-quick programs, or monthly subscriptions you never signed up for.

How can I tell if my information was misused?

Carefully monitor bank and credit card statements for any suspicious or unrecognized charges, even small amounts like $1 or $5. Keep an eye out for new accounts or loans opened in your name.

Check your credit reports frequently for signs of fraudulent activity. Place fraud alerts and consider freezing your credit if needed to protect against identity theft.

What should I do if I provided my information?

If you entered personal details into one of the $1 Temu pallet scam surveys, take action immediately:

  • Contact banks and credit card companies to report compromised accounts
  • Change online account passwords and enable two-factor authentication
  • Watch out for additional phishing attempts via email or phone

File a complaint at so authorities can work to shut down these scams. Search the FTC’s scam alerts for more information.

How can I avoid falling for the $1 Temu pallet scam?

Be wary of unsolicited emails with prize offers, even from retailers you know. Look for typos, strange URLs, or urgent pleas for information. Never give out your personal or financial details through third-party sites.

Enabling multi-factor authentication and using strong unique passwords helps protect all your accounts. Routinely check bank statements and credit reports for fraud. Taking preventative steps guards against phishing scams.

Are there other similar prize scams?

Yes, scammers constantly impersonate retailers like Amazon, Walmart, Target, and others to run phishing scams. The lure of a free gift card, iPhone, or other item tricks many into giving up information.

Stay vigilant for these types of cons and focus on protecting your accounts. Never pay money or provide data to claim a supposed “prize.” Be cautious sharing details online or trusting unverified offers.

Who is responsible for investigating the $1 Temu pallet scam?

You can report phishing emails and fake prize scams to the Federal Trade Commission (FTC). Supply headers and any other evidence. The FTC and FBI work to track down scammers internationally, shut down fake sites, and prevent phishing.

Am I able to get back stolen money from the scam?

If you provided credit card information used fraudulently, you can contest those charges with your card issuer and may be able to recover funds. Identity theft insurance may also help cover losses.

However, it is difficult to get back money once scammers launder it overseas. Avoiding the scam in the first place by not clicking unverified links and offers remains key to protection.

The Bottom Line

The promise of free prizes, especially something as enticing as a $1 Temu pallet, may be difficult to resist for many bargain-loving shoppers. However, stopping to think critically before clicking unsolicited links or handing over personal information can save you from headaches. If an offer seems too good to be true, it likely is.

Protect yourself by being wary of random prize offers from retailers you regularly shop with. Never provide your name, contact details, or financial information through third-party websites. And monitor your accounts closely for any signs of fraud after the fact.

While Temu pallet scams may come and go, scammers will always look for new ways to take advantage of trusting consumers. But staying vigilant against phishing and educating yourself on the latest online shopping scams can help you avoid becoming yet another victim.

How to Stay Safe Online

Here are 10 basic security tips to help you avoid malware and protect your device:

  1. Use a good antivirus and keep it up-to-date.

    Shield Guide

    It's essential to use a good quality antivirus and keep it up-to-date to stay ahead of the latest cyber threats. We are huge fans of Malwarebytes Premium and use it on all of our devices, including Windows and Mac computers as well as our mobile devices. Malwarebytes sits beside your traditional antivirus, filling in any gaps in its defenses, and providing extra protection against sneakier security threats.

  2. Keep software and operating systems up-to-date.


    Keep your operating system and apps up to date. Whenever an update is released for your device, download and install it right away. These updates often include security fixes, vulnerability patches, and other necessary maintenance.

  3. Be careful when installing programs and apps.

    install guide

    Pay close attention to installation screens and license agreements when installing software. Custom or advanced installation options will often disclose any third-party software that is also being installed. Take great care in every stage of the process and make sure you know what it is you're agreeing to before you click "Next."

  4. Install an ad blocker.

    Ad Blocker

    Use a browser-based content blocker, like AdGuard. Content blockers help stop malicious ads, Trojans, phishing, and other undesirable content that an antivirus product alone may not stop.

  5. Be careful what you download.

    Trojan Horse

    A top goal of cybercriminals is to trick you into downloading malware—programs or apps that carry malware or try to steal information. This malware can be disguised as an app: anything from a popular game to something that checks traffic or the weather.

  6. Be alert for people trying to trick you.

    warning sign

    Whether it's your email, phone, messenger, or other applications, always be alert and on guard for someone trying to trick you into clicking on links or replying to messages. Remember that it's easy to spoof phone numbers, so a familiar name or number doesn't make messages more trustworthy.

  7. Back up your data.

    backup sign

    Back up your data frequently and check that your backup data can be restored. You can do this manually on an external HDD/USB stick, or automatically using backup software. This is also the best way to counter ransomware. Never connect the backup drive to a computer if you suspect that the computer is infected with malware.

  8. Choose strong passwords.

    lock sign

    Use strong and unique passwords for each of your accounts. Avoid using personal information or easily guessable words in your passwords. Enable two-factor authentication (2FA) on your accounts whenever possible.

  9. Be careful where you click.

    cursor sign

    Be cautious when clicking on links or downloading attachments from unknown sources. These could potentially contain malware or phishing scams.

  10. Don't use pirated software.

    Shady Guide

    Avoid using Peer-to-Peer (P2P) file-sharing programs, keygens, cracks, and other pirated software that can often compromise your data, privacy, or both.

To avoid potential dangers on the internet, it's important to follow these 10 basic safety rules. By doing so, you can protect yourself from many of the unpleasant surprises that can arise when using the web.

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