Tess-newyork.com EXPOSED – Shopping Scam or Legit? Key Findings

A fraction of the normal price for stylish clothes, home gadgets and gifts. That’s what Tess-newyork.com puts in front of you, right in the middle of your feed.

It all looks great in photos. The reality in your mailbox is often different, and recovering your money can be far harder than paying it was.

Overview

A dropshipping storefront, not a brand

What you buy on Tess-newyork.com isn’t made by Tess-newyork.com. Like thousands of similar shops, it lists items from low-cost suppliers, and warehouses in China ship them directly to you.

The store never sees the items. It controls the prices, the ads and the checkout, and a supplier you’ll never hear from packs and ships what you ordered.

If Tess-newyork.com feels familiar, there’s a reason. It’s part of a scam network of lookalike stores built on shared templates, product photos and return policies, reopening under new names.

Poor quality that looks nothing like the ads

Nothing about the items matches the ads. They’re very low quality, and the pictures are usually borrowed from other sellers or brands, so they show a product you’ll never get.

Returns that cost more than the item is worth

The refund policy can sound like a safety net, but the details don’t back that up:

• China is the return address. That’s usually where unwanted items have to go, and you cover the postage to get them there.
• The postage beats the refund. International shipping on a $25 item can run higher than its price.
• Full refunds are hard to get. A return request usually gets you an offer to keep the item for 15% to 30% back, instead of your money in full.
• Email only, and slow. That’s usually the support setup, and you can wait days for each response.

Add it all up and Tess-newyork.com is a high-risk store. Do not buy there. The likely result is paying far more than the item is worth, with no practical return.

What We Found on Tess-newyork.com

Here’s what we noticed when we looked at Tess-newyork.com:

• Tess-newyork.com was registered on October 22, 2026, only 3 days ago.
• The MalwareTips URL scanner gives Tess-newyork.com a Safety Score of 30/100, rated High Risk (full report).

What Happens When You Order from Tess-newyork.com

The pattern behind most orders is predictable. Seeing it in advance can spare you both the cost and weeks of trading emails.

Step 1: You see an ad with an unbelievably low price

You’re usually scrolling Facebook, Instagram or TikTok when it appears: a short video or polished photo, a steep discount on the product, and often a “limited time” tag.

Dozens of other shops buy from the same suppliers and borrow the same marketing material, so that product video often appears in their ads as well.

Step 2: A site built to pass for a big retailer

Tess-newyork.com puts on a convincing show of being established, with categories, star ratings and a friendly About Us page. Its substance is often just a template and supplier list.

The personal touch is usually borrowed too. That About Us story of a small family business or a passionate founder shows up, in the same words, on many unrelated shops.

Step 3: Shipping that drags on

Your order ships from China, so the promised 5 to 7 days can stretch into three or four weeks. Tracking can also stall on a single update for days.

Some orders are shipped in several small packages, with a separate tracking number for each. The trouble starts if one never shows: proving what’s missing can be hard.

Step 4: The item looks different from the listing photos

Open the box when it finally comes, and the item is smaller, thinner or simpler than in the ad. It’s the kind sold for pocket change elsewhere.

Clothing draws the most complaints. The fabric feels cheap, the stitching comes loose and the sizing follows a chart unrelated to the one on the website.

Step 5: A refund the postage eats up

Here’s how a refund request goes: you send photos, then you’re told to post the item to China. That postage alone can wipe out what you’d get back.

Instead, the store usually suggests keeping the item for 15% to 30% back. It feels like a compromise, but you still cover most of the cost of something unwanted.

Why is the policy written like this? Because at this point, many buyers just give up.

Red Flags at Tess-newyork.com

A minute per sign is all it takes. Check these before you hand over payment, and you’ll see Tess-newyork.com is not the bargain it looks like.

Bargain prices that don’t fit the item

The photos show one product, and the price tells you you’ll get another. A leather bag at $29 or a smartwatch at $19 means a much cheaper version is coming.

The “original” price with a line through it adds to the effect. It’s rarely a real price. Its purpose is to make an ordinary one look marked down.

Photos that turn up on other stores

Upload a product photo to a reverse image search and the same picture often appears on other stores, marketplaces or a brand’s own site.

When the picture is a brand’s, what arrives won’t be from that brand. When it’s from a marketplace, you can often find the same item there at a lower price.

No way to verify the company behind it

A registered company name, a tax number, a local address: stores in this network rarely show any of them. If an order goes wrong, you won’t know who sold it.

Only an email address for support

Weeks can pass before a problem gets sorted, because support usually runs through an email address or a contact form. There’s no phone or live chat to speed things up.

Each slow reply also chips away at the time you have to dispute with your bank or PayPal. Watch those dates while you’re waiting.

Pressure tactics: timers and low-stock warnings

These timers aren’t counting down to anything. They reset on reload, just as the “only 2 left” badge repeats on every product. It’s all there to make you rush.

Leave the page and return later. A “sale” that’s still on was never limited in the first place.

Extras that show up in your cart

Your basket can already include shipping protection, priority handling or a second item, ticked without you choosing them. Check each line of the total before paying.

Paying for those add-ons rarely gets you faster delivery or real cover. It only raises the bill on an order that may already be worth far less than its price.

Checkout lands on an unrelated payment page

A sudden switch to a payment page carrying someone else’s unrelated name is your signal to stop. Whoever that unfamiliar company is, it would get your card details.

Just one branch of a lookalike-store scam network

One About Us story, one set of policies, one set of product photos, spread across dozens of shops. When a name gets burned, the catalog moves to a new one.

How to Check an Online Store Before You Buy

A few minutes of checking can tell you whether an online shop is worth your money. Start with these questions before you pay:

• Who is selling to you? Look for a company name, a registration or tax number and an address. A shop that names nobody is hard to hold to a promise.
• Where do returns go? Find the return address in the refund policy. If it’s overseas or missing, assume a return will cost more than it’s worth.
• How old is the website? Paste the address into the MalwareTips Website Scanner. It shows the domain’s age and any known warning signs in seconds.
• Are the photos original? Run a reverse image search on a product photo. If the same picture appears on many sites, the item is a generic product.
• What do buyers say elsewhere? Search the store on Trustpilot and in search results, not just the reviews on the shop itself.
• Is the ad real footage? Many shop ads now use AI-generated videos and photos. If the product only ever appears in slick renders, expect something plainer.
• Does the price make sense? Compare it with the same item on a major marketplace. A huge markdown on an unknown shop is a reason to slow down.
• Can you reach a person? A phone number or live chat is a good sign. An email address alone means problems will take a long time to solve.

If several answers come back wrong, close the tab. There’s almost always a seller with a clearer return policy and a company you can actually look up.

For extra protection while you browse, Malwarebytes Browser Guard warns you about many known scam and phishing sites before they load.

Where to Buy Instead

Wanting a product you found on Tess-newyork.com is fine. Just get it somewhere safer:

• Run a search on a major marketplace. It often lists the same thing much cheaper, and buyer protection and real reviews come with it.
• Go for sellers with a local return address. A return you can mail cheaply is a return you’ll actually bother to make.
• Find photos taken by buyers. Those show what really arrives in the box, whatever the ad claims.
• Find out where the item ships from. The marketplace tells you the seller’s location. A nearby warehouse means it arrives sooner and you can actually send it back.
• Use a payment method with protection. A credit card or PayPal lets you open a dispute if needed.

Paying a bit more may sting, but you’ll get the right item from a seller that honors its refunds.

What to Do If You Already Ordered from Tess-newyork.com

Ordering from a shop like this doesn’t mean the money is gone. Acting early gives you the best chance of fixing the order or getting a refund.

1. Save everything. Keep the order confirmation, the tracking number, every email from the store and screenshots of the product page as it looked when you bought.
2. Photograph what arrives. Take clear photos of the item, the label and the packaging, especially anything that doesn’t match the listing.
3. Ask the store in writing. Email support, describe the problem plainly and say what you want: a full refund or a replacement. Give them a short deadline.
4. Don’t pay for an overseas return yet. If the store asks you to ship the item to China, check with your card issuer or PayPal first.
5. Don’t accept a token refund. Offers of 15% to 30% back to keep the item are common. If the item isn’t as described, a dispute may get you more.
6. Open a dispute if the store stalls. Use “item not received” or “not as described” with your card issuer or PayPal, and attach your evidence.
7. Watch the deadlines. Card disputes often allow around 120 days, and PayPal generally accepts claims within 180 days of payment. Don’t let weeks of unanswered emails use them up.
8. Ignore “customs fee” texts. Fake delivery messages asking you to pay a fee or update your address often follow online orders. Don’t pay or click.
9. Leave an honest review. A short review on an independent site, with photos, helps the next shopper decide.

If you paid by bank transfer, contact your bank right away and ask whether the payment can be recalled. The sooner you call, the better the odds.

If the store won’t cooperate, file a complaint at econsumer.gov, which handles cross-border shopping complaints, or at ReportFraud.ftc.gov in the US.

Frequently Asked Questions

Is Tess-newyork.com a scam?

A package may reach you from Tess-newyork.com, a high-risk shop in a scam network, but what’s inside is very low-quality and returning it costs too much. Do not buy.

Where does Tess-newyork.com ship from?

Most products travel straight from suppliers in China to your door. That long trip is why delivery can take several weeks and tracking updates often arrive slowly.

Why does the product look so different from the photos?

The gap is no accident. Photos usually come from other sellers or brands, while the item itself is a cheaper version made to hit a low price.

Can I return an item to Tess-newyork.com?

A return usually means shipping to China at your expense. For an inexpensive purchase, you can lose money on the deal, because postage can cost more than the refund.

Before the item goes anywhere, ask your card issuer or PayPal if a “not as described” dispute would cover you instead of a return.

My order never arrived or isn’t as described. What now?

Gather item photos and listing screenshots, then contact the store in writing. If it refuses or stalls, use that evidence in a dispute with your card issuer or PayPal.

Are the reviews on Tess-newyork.com real?

Approach them with caution. Glowing ratings are easy to add to a store’s own pages. For a truer picture, search independent sites for photos and comments from buyers.

The Bottom Line

The ads look nothing like what Tess-newyork.com sends. It’s a high-risk store in a scam network of lookalike shops, its items are very low quality, and returns rarely make sense.

Skip Tess-newyork.com entirely. Do not buy there, and if one of its items appeals to you, hunt for it on a marketplace that protects buyers.

Already ordered? Keep your order email, product screenshots and photos of what arrives. That’s the evidence a card or PayPal dispute needs if the store won’t fix it.