Email scams are on the rise, with criminals using increasingly sophisticated techniques to trick unsuspecting victims. One such scam that has emerged recently is the “Await Your Approval” email scam. This fraudulent email claims you need to approve an attached document, but it’s a trap – opening the attachment infects your computer with dangerous malware.
In this comprehensive guide, we’ll explain everything you need to know about this scam, including how it works, what to do if you’re targeted, and how to protect yourself. With online threats continually evolving, awareness and education are your best defenses.

Overview of the “Await Your Approval” Scam
The “Await Your Approval” scam starts with an email appearing to come from an individual, often using a Gmail or other public email address. The subject line contains some variation of “Await Your Approval” along with a filename resembling a legitimate document.
Here’s an example:
Subject: Await Your Approval - Completed [3046854-ber3.docx]
Dear Sir/Madam,
Please review the attached document. Let me know once approved.
Thank you,
[Sender Name]
If you receive an email like this do not open the attachment. It contains malware that will infect your device. This scam has two main goals:
- Infect your computer with ransomware, which encrypts your files until you pay the criminals.
- Infiltrate your computer with information-stealing trojans to gain access to passwords, financial accounts, and other sensitive data.
This scam is essentially a phishing attack – social engineering designed to trick you into downloading malware onto your own computer. The criminals rely on the appearance of authority and urgency to get your guard down.
How the “Await Your Approval” Scam Works
The operation behind this scam is sophisticated, maximizing the chances victims will open the malicious attachment. Here’s a step-by-step look at how it works:
1. Criminals Obtain Email Addresses
The scammers likely purchased stolen email addresses on the dark web, compiling a large list of potential targets. They may also use email harvesting techniques to gather addresses from websites and public directories.
2. Malware is Prepared
The criminals have stockpiles of malware, including ransomware and remote access trojans. The malware is bundled into email attachments, often using decoy filenames like agreements, invoices, or other documents victims might reasonably expect to receive.
3. Spoofed Emails are Sent En Masse
Using the purchased email lists, the scammers send massive volumes of emails with the fake attachment. The “From” address is spoofed so the email appears to come from an individual’s public email or a colleague.
4. Social Engineering Tactics Pressure Recipients
The email is short but exploits psychological tactics to get recipients to open the attachment. The false sense of authority and claim you must review the document creates urgency. The limited details provide few red flags.
5. Victims Open the Malicious Attachment
If the social engineering is successful, recipients will open the attached document, falsely believing it is a work-related file needing approval. This launches the malware installation on the victim’s device.
6. Criminals Achieve Their Aims
Once installed, the malware will either encrypt files for ransom or covertly steal data and compromise accounts. The hackers will continually exploit the access until the malware is detected and removed.
This sequence allows criminals to infect thousands of computers rapidly with very little effort. Even low success rates still provide profitable results at this scale.
What to Do If You’re Targeted by the Scam
If you receive an “Await Your Approval” email or any other suspicious message with an attachment, take the following actions:
Do Not Open the Attachment
This is critical. The attachment contains the malware payload so never open it. Also avoid clicking any links as they may download malware directly.
Check the Sender’s Address
Even if the “From” name looks legitimate, check the actual email address which often exposes spoofing.Hover your cursor over the name without clicking to view the address.
Delete the Email
Once identified as a scam, delete the email immediately. You may also report the email as phishing/spam within your email client. This helps protect others.
Run a Malware Scan
Run a full system scan using updated security software to check for any malware that might have slipped through. Ransomware and trojans may already be lurking if you had opened past suspicious attachments.
Change Passwords and Enable Two-Factor Authentication
If infected, hackers may have access to your passwords and accounts. Change all passwords and enable two-factor authentication wherever possible to secure accounts.
Monitor for Suspicious Activity
Carefully monitor bank accounts, credit cards, and other sources of sensitive data for any unauthorized access in the weeks following infection. Report any suspected fraud or theft immediately.
Staying vigilant following an attempted scam attack allows you to contain the damage and prevent further issues down the road.
How to Protect Yourself from the Scam
Beyond the specific actions to take if targeted, there are steps everyone should implement to avoid becoming a victim of the “Await Your Approval” scam:
Be Wary of Any Unexpected Attachments
Never open an attachment from someone you don’t know, and be cautious even with those from known contacts – verify first.
Verify the Sender Before Taking Action
Call or speak to the supposed sender first before opening attachments or links to confirm legitimacy.
Use Antivirus/Antimalware Software
Maintain real-time scanning and auto updates on your computer using security software from trustworthy vendors. This instantly catches most malware.
Back Up Your Files
Routine backups to disconnected media prevent ransomware from holding your data hostage. You can restore files rather than paying ransom.
Disable macros in Office Files
Microsoft Office files can contain potentially malicious macros.Disable macros to neuter this threat vector.
Keep Software Updated
Hackers exploit unpatched vulnerabilities in outdated apps. Staying updated closes holes in your digital defenses.
Think Before Clicking
No urgency in an email justifies rushing into opening an attachment. Take time to scrutinize requests and confirm legitimacy first.
Use DMARC Email Authentication
DMARC verifies the actual sending domain for emails and can expose spoofing. Work with your email provider to implement it.
Staying vigilant to online threats is the new normal everyone must adopt. Following best practices guards against the latest scams, keeping your data and devices protected.
Is Your Device Infected? Run a Free Malware Scan
Slow performance, constant pop-ups, or strange behavior? These are classic signs of a malware infection. The fastest way to find out is to scan your device with Malwarebytes Free — one of the most trusted malware removal tools available.
The free version detects and removes the most common threats, including:
- Adware — the cause of those annoying pop-ups
- Browser hijackers — unwanted redirects and changed homepages
- Trojans and spyware — hidden programs stealing your data
- Potentially unwanted programs (PUPs) — software you never asked for
👉 Select your device below — Windows, Mac, or Android — then follow the simple steps to download Malwarebytes, scan your system, and remove any threats it finds. The scan usually takes 5 to 20 minutes.
Run a Malware Scan with Malwarebytes for Windows
Malwarebytes is one of the most popular and trusted anti-malware tools for Windows — and it’s completely free for removing infections. It catches threats that many antivirus programs miss, including adware, browser hijackers, and trojans. Follow the steps below to scan and clean your PC in just a few minutes.
Download Malwarebytes
Click the button below to download the latest version of Malwarebytes for Windows from the official source. The free version is all you need — it will scan your computer and remove adware, browser hijackers, and other malicious software at no cost.
Download MalwarebytesOfficial installer for Windows 11 and 10. Your download starts right away.Want real-time protection? See Malwarebytes Premium
Malwarebytes Free for WindowsScans and removes malware at no cost-
Install Malwarebytes
When the download finishes, open your Downloads folder and double-click the MBSetup file. If Windows shows a User Account Control pop-up, click “Yes” to allow the installation.

Follow the On-Screen Prompts to Install Malwarebytes
The setup wizard will walk you through a few quick screens:
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Choose where you’re installing the program — “Personal Computer” or “Work Computer” — then click Next.
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Malwarebytes will now install on your device. This usually takes under a minute.
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When installation is complete, the “Welcome to Malwarebytes” screen will open automatically.
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On the final screen, click Open Malwarebytes to launch the program.
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Enable “Scan for Rootkits”
Before scanning, turn on rootkit detection so Malwarebytes can find even the most hidden threats. Click the Settings gear icon on the left side of the screen.

In the settings menu, find “Scan for rootkits” and click the toggle so it turns blue.

Done? Click “Dashboard” in the left pane to return to the main screen.
Start the Scan
Click the blue Scan button. Malwarebytes will automatically update its virus database and start checking your computer for malware.

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Wait for the Scan to Finish
The scan checks your entire system for browser hijackers and other malicious programs, so it can take 5 to 20 minutes depending on your computer. Feel free to do something else — just check back occasionally to see the progress.

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Quarantine the Detected Threats
When the scan is done, you’ll see a list of everything Malwarebytes found — malware, adware, and potentially unwanted programs. Click the “Quarantine” button to remove all of them at once.

Malwarebytes will now remove the malicious files and registry entries and move them safely into quarantine.

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Restart Your Computer
Some threats can only be fully removed after a reboot. If Malwarebytes asks you to restart, click Yes. Once you’re logged back in, Malwarebytes has finished removing the threats it found.

That’s it — your Windows PC is now clean of trojans, adware, and other malware, and should be back to running smoothly.
If you are still having problems with your computer after completing these instructions, then please follow one of the steps:
- Run a computer scan with ESET Online Scanner
- Ask for help in our Windows Malware Removal Help & Support forum.
Run a Malware Scan with Malwarebytes for Mac
Malwarebytes for Mac is a free on-demand scanner that removes the malware other security software tends to miss — adware, browser hijackers, and unwanted programs included. Cleaning an infected Mac with Malwarebytes has always been completely free, and it’s our go-to recommendation. Follow the steps below to scan and clean your Mac in just a few minutes.
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Download Malwarebytes for Mac
Click the button below to download the latest version of Malwarebytes for Mac.
Download MalwarebytesOfficial installer for macOS. Your download starts right away.Want real-time protection? See Malwarebytes Premium
Malwarebytes Free for MacScans and removes malware at no cost -
Open the Malwarebytes setup file
When the download finishes, open your Downloads folder and double-click the setup file to begin the installation.

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Follow the On-Screen Prompts to Install Malwarebytes
The Malwarebytes for Mac Installer will guide you through a few quick screens. Click “Continue” and keep following the prompts until the installation completes.



When the installation is complete, Malwarebytes opens to the Welcome to Malwarebytes screen. Click “Get started“.
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Select “Personal Computer” or “Work Computer”
Malwarebytes will ask what type of computer you’re installing it on. Click either Personal Computer or Work Computer, whichever applies.

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Start the Scan
Click the “Scan” button. Malwarebytes will automatically update its detection database and begin checking your Mac for malware.

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Wait for the Scan to Finish
Malwarebytes will scan your Mac for adware, browser hijackers, and other malicious programs. This can take a few minutes, so feel free to do something else — just check back occasionally to see the progress.

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Quarantine the Detected Threats
When the scan is done, you’ll see a list of everything Malwarebytes found. Click the “Quarantine” button to remove all the threats at once.

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Restart Your Mac
Malwarebytes will now remove all the malicious files it found. Some threats can only be fully removed after a reboot — if Malwarebytes asks you to restart, allow it. Once you’re logged back in, your Mac is clean.

That’s it — your Mac is now free of adware, rogue browser extensions, and other potentially harmful software.
If you are still experiencing problems while trying to remove a malicious program from your computer, please ask for help in our Mac Malware Removal Help & Support forum.
Run a Malware Scan with Malwarebytes for Android
Malwarebytes for Android automatically detects and removes dangerous threats like malware and ransomware so you don’t have to worry about your most-used device being compromised. Aggressive detection of adware and potentially unwanted programs keeps your Android phone or tablet running smooth.
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Download Malwarebytes for Android.
You can download Malwarebytes for Android by clicking the link below.
Get Malwarebytes for AndroidOpens Google Play in a new tab.Want real-time protection? See Malwarebytes Premium for Android
Malwarebytes for AndroidScans your phone and removes malware at no cost -
Install Malwarebytes for Android on your phone.
In the Google Play Store, tap “Install” to install Malwarebytes for Android on your device.

When the installation process has finished, tap “Open” to begin using Malwarebytes for Android. You can also open Malwarebytes by tapping on its icon in your phone menu or home screen.

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Follow the on-screen prompts to complete the setup process
When Malwarebytes will open, you will see the Malwarebytes Setup Wizard which will guide you through a series of permissions and other setup options.
This is the first of two screens that explain the difference between the Premium and Free versions. Swipe this screen to continue.
Tap on “Got it” to proceed to the next step.
Malwarebytes for Android will now ask for a set of permissions that are required to scan your device and protect it from malware. Tap on “Give permission” to continue.
Tap on “Allow” to permit Malwarebytes to access the files on your phone.
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Update database and run a scan with Malwarebytes for Android
You will now be prompted to update the Malwarebytes database and run a full system scan.

Click on “Update database” to update the Malwarebytes for Android definitions to the latest version, then click on “Run full scan” to perform a system scan.

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Wait for the Malwarebytes scan to complete.
Malwarebytes will now start scanning your phone for adware and other malicious apps. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.

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Click on “Remove Selected”.
When the scan has been completed, you will be presented with a screen showing the malware infections that Malwarebytes for Android has detected. To remove the malicious apps that Malwarebytes has found, tap on the “Remove Selected” button.

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Restart your phone.
Malwarebytes for Android will now remove all the malicious apps that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your device.
That’s it — your Android phone is now clean — no more malicious apps, adware, or browser redirects.
If you are still having problems with your phone after completing these instructions, then please follow one of the steps:
- Restore your phone to factory settings by going to Settings > General management > Reset > Factory data reset.
- Ask for help in our Mobile Malware Removal Help & Support forum.
Stay Protected: Block Ads and Malicious Sites
Now that your device is clean, keep it that way. Most infections start with a malicious ad or a fake download button — so blocking them at the source is your best defense.
We recommend AdGuard, which blocks malicious ads, phishing pages, and dangerous redirects before they can reach you.
👉 Download AdGuard and browse safely
Frequently Asked Questions About the “Await Your Approval” Scam
1. What is the “Await Your Approval” scam?
The “Await Your Approval” scam is a phishing campaign where victims receive an email claiming they need to review and approve an attached document. The attachment actually contains malware, like ransomware or info-stealing trojans, which infects the victim’s computer when opened.
2. What does the scam email look like?
The scam email has a subject line like “Await Your Approval – Completed [file number]”. The body claims you need to review an attached document and “approve” it. The attachment has a spoofed filename resembling a legitimate document.
3. Who is sending the “Await Your Approval” scam emails?
The emails are from cybercriminals who crafted the phishing campaign to distribute malware. The sender name and email address are often spoofed to appear like a colleague or legitimate contact tricking victims.
4. How does the malware in the attachments infect my computer?
Once you open the attachment, it launches a malware installation sequence. This drops malware files onto your computer and system registry, infecting the device. Ransomware will encrypt files, while trojans steal data.
5. What types of malware are used in the scam?
Two main types of malware have been seen in the scam: ransomware, which encrypts your files until a ransom is paid, and remote access trojans, which stealthily infiltrate your computer to steal passwords, financial account details, and other sensitive data.
6. What happens if my computer gets infected by the malware?
You’ll likely lose access to your files if infected with ransomware. The criminals will demand payment in cryptocurrency to decrypt the data. Trojans will secretively compromise accounts and steal data, money, and identities.
7. What should I do if I receive an “Await Your Approval” email?
Do not open the attachment or click any links. Check that the actual sender email address is legitimate. Delete the email and run malware scans to check for existing infections. Change passwords and enable two-factor authentication on accounts as a precaution.
8. How can I protect myself from this scam in the future?
Never open attachments from unknown senders. Verify legitimacy before opening files even from known contacts. Use updated antivirus software. Back up files routinely. Disable Office macros. Keep all software updated. Use DMARC authentication to uncover spoofed emails.
9. What should I do if I already opened the attachment and got infected?
Immediately disconnect your computer from any networks to prevent spreading. Scan with antivirus software to attempt removal. You may need professional assistance if scans fail. Check accounts for unauthorized access and report any signs of stolen data or identity theft.
10. Who can I contact for help if my device is infected?
Reach out to a computer technician or your device manufacturer for malware removal help. Notify your contacts of potential file exposure. Report identity theft to the FTC. File a complaint about the scam email with the FBI’s Internet Crime Complaint Center.
Staying vigilant against online threats and following cybersecurity best practices is the most effective way to avoid complex malware attacks through phishing emails promising a payment, tax refund, or that you have to “approve” a document. When in doubt, pick up the phone and verify things directly with your contact before clicking on links or attachments in unsolicited emails.
The Bottom Line
The “Await Your Approval” scam is a dangerous form of malware distribution that exploits a sense of urgency and authority to trick recipients. If targeted, do not open the attachment under any circumstances. Carefully check the actual sender address, delete the email, and run scans to uncover existing infections.
Moving forward, implementing ongoing precautions like updated security software, backups, macro disabling, and DMARC authentication will significantly improve your protection against email-based threats. Stay alert to suspicious messages, think before clicking, and verify requests to avoid becoming the next victim. Your cyber-security is ultimately in your own hands.
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