ALERT: Don’t Open “Await Your Approval” Emails – It’s a Trap

Email scams are on the rise, with criminals using increasingly sophisticated techniques to trick unsuspecting victims. One such scam that has emerged recently is the “Await Your Approval” email scam. This fraudulent email claims you need to approve an attached document, but it’s a trap – opening the attachment infects your computer with dangerous malware.

In this comprehensive guide, we’ll explain everything you need to know about this scam, including how it works, what to do if you’re targeted, and how to protect yourself. With online threats continually evolving, awareness and education are your best defenses.

scam 1

Overview of the “Await Your Approval” Scam

The “Await Your Approval” scam starts with an email appearing to come from an individual, often using a Gmail or other public email address. The subject line contains some variation of “Await Your Approval” along with a filename resembling a legitimate document.

Here’s an example:

Subject: Await Your Approval - Completed [3046854-ber3.docx]

Dear Sir/Madam, 

Please review the attached document. Let me know once approved.

Thank you,
[Sender Name]

If you receive an email like this do not open the attachment. It contains malware that will infect your device. This scam has two main goals:

  • Infect your computer with ransomware, which encrypts your files until you pay the criminals.
  • Infiltrate your computer with information-stealing trojans to gain access to passwords, financial accounts, and other sensitive data.

This scam is essentially a phishing attack – social engineering designed to trick you into downloading malware onto your own computer. The criminals rely on the appearance of authority and urgency to get your guard down.

How the “Await Your Approval” Scam Works

The operation behind this scam is sophisticated, maximizing the chances victims will open the malicious attachment. Here’s a step-by-step look at how it works:

1. Criminals Obtain Email Addresses

The scammers likely purchased stolen email addresses on the dark web, compiling a large list of potential targets. They may also use email harvesting techniques to gather addresses from websites and public directories.

2. Malware is Prepared

The criminals have stockpiles of malware, including ransomware and remote access trojans. The malware is bundled into email attachments, often using decoy filenames like agreements, invoices, or other documents victims might reasonably expect to receive.

3. Spoofed Emails are Sent En Masse

Using the purchased email lists, the scammers send massive volumes of emails with the fake attachment. The “From” address is spoofed so the email appears to come from an individual’s public email or a colleague.

4. Social Engineering Tactics Pressure Recipients

The email is short but exploits psychological tactics to get recipients to open the attachment. The false sense of authority and claim you must review the document creates urgency. The limited details provide few red flags.

5. Victims Open the Malicious Attachment

If the social engineering is successful, recipients will open the attached document, falsely believing it is a work-related file needing approval. This launches the malware installation on the victim’s device.

6. Criminals Achieve Their Aims

Once installed, the malware will either encrypt files for ransom or covertly steal data and compromise accounts. The hackers will continually exploit the access until the malware is detected and removed.

This sequence allows criminals to infect thousands of computers rapidly with very little effort. Even low success rates still provide profitable results at this scale.

What to Do If You’re Targeted by the Scam

If you receive an “Await Your Approval” email or any other suspicious message with an attachment, take the following actions:

Do Not Open the Attachment

This is critical. The attachment contains the malware payload so never open it. Also avoid clicking any links as they may download malware directly.

Check the Sender’s Address

Even if the “From” name looks legitimate, check the actual email address which often exposes spoofing.Hover your cursor over the name without clicking to view the address.

Delete the Email

Once identified as a scam, delete the email immediately. You may also report the email as phishing/spam within your email client. This helps protect others.

Run a Malware Scan

Run a full system scan using updated security software to check for any malware that might have slipped through. Ransomware and trojans may already be lurking if you had opened past suspicious attachments.

Change Passwords and Enable Two-Factor Authentication

If infected, hackers may have access to your passwords and accounts. Change all passwords and enable two-factor authentication wherever possible to secure accounts.

Monitor for Suspicious Activity

Carefully monitor bank accounts, credit cards, and other sources of sensitive data for any unauthorized access in the weeks following infection. Report any suspected fraud or theft immediately.

Staying vigilant following an attempted scam attack allows you to contain the damage and prevent further issues down the road.

How to Protect Yourself from the Scam

Beyond the specific actions to take if targeted, there are steps everyone should implement to avoid becoming a victim of the “Await Your Approval” scam:

Be Wary of Any Unexpected Attachments

Never open an attachment from someone you don’t know, and be cautious even with those from known contacts – verify first.

Verify the Sender Before Taking Action

Call or speak to the supposed sender first before opening attachments or links to confirm legitimacy.

Use Antivirus/Antimalware Software

Maintain real-time scanning and auto updates on your computer using security software from trustworthy vendors. This instantly catches most malware.

Back Up Your Files

Routine backups to disconnected media prevent ransomware from holding your data hostage. You can restore files rather than paying ransom.

Disable macros in Office Files

Microsoft Office files can contain potentially malicious macros.Disable macros to neuter this threat vector.

Keep Software Updated

Hackers exploit unpatched vulnerabilities in outdated apps. Staying updated closes holes in your digital defenses.

Think Before Clicking

No urgency in an email justifies rushing into opening an attachment. Take time to scrutinize requests and confirm legitimacy first.

Use DMARC Email Authentication

DMARC verifies the actual sending domain for emails and can expose spoofing. Work with your email provider to implement it.

Staying vigilant to online threats is the new normal everyone must adopt. Following best practices guards against the latest scams, keeping your data and devices protected.

Is Your Device Infected? Run a Free Malware Scan

Slow performance, constant pop-ups, or strange behavior? These are classic signs of a malware infection. The fastest way to find out is to scan your device with Malwarebytes Anti-Malware Free — one of the most trusted malware removal tools available.

The free version detects and removes the most common threats, including:

  • Adware — the cause of those annoying pop-ups
  • Browser hijackers — unwanted redirects and changed homepages
  • Trojans and spyware — hidden programs stealing your data
  • Potentially unwanted programs (PUPs) — software you never asked for

👉 Select your device below — Windows, Mac, or Android — then follow the simple steps to download Malwarebytes, scan your system, and remove any threats it finds. The whole process takes about 5 minutes.

Malwarebytes for WindowsMalwarebytes for MacMalwarebytes for Android

Run a Malware Scan with Malwarebytes for Windows

Malwarebytes is one of the most popular and trusted anti-malware tools for Windows — and it’s completely free for removing infections. It catches threats that many antivirus programs miss, including adware, browser hijackers, and trojans. Follow the steps below to scan and clean your PC in just a few minutes.

  1. Download Malwarebytes

    Click the button below to download the latest version of Malwarebytes for Windows from the official source. The free version is all you need — it will scan your computer and remove adware, browser hijackers, and other malicious software at no cost.

    DOWNLOAD MALWAREBYTES FOR WINDOWS (FREE)

    (The link opens in a new page where your download will start)
  2. Install Malwarebytes

    When the download finishes, open your Downloads folder and double-click the MBSetup file. If Windows shows a User Account Control pop-up, click “Yes” to allow the installation.

    MBAM1
  3. Follow the On-Screen Prompts to Install Malwarebytes

    The setup wizard will walk you through a few quick screens:

    • Choose where you’re installing the program — “Personal Computer” or “Work Computer” — then click Next.

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    • Malwarebytes will now install on your device. This usually takes under a minute.

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    • When installation is complete, the “Welcome to Malwarebytes” screen will open automatically.

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    • On the final screen, click Open Malwarebytes to launch the program.

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  4. Enable “Scan for Rootkits”

    Before scanning, turn on rootkit detection so Malwarebytes can find even the most hidden threats. Click the Settings gear icon on the left side of the screen.

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    In the settings menu, find “Scan for rootkits” and click the toggle so it turns blue.

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    Done? Click “Dashboard” in the left pane to return to the main screen.

  5. Start the Scan

    Click the blue Scan button. Malwarebytes will automatically update its virus database and start checking your computer for malware.

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  6. Wait for the Scan to Finish

    The scan checks your entire system for browser hijackers and other malicious programs, so it can take several minutes. Feel free to do something else — just check back occasionally to see the progress.

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  7. Quarantine the Detected Threats

    When the scan is done, you’ll see a list of everything Malwarebytes found — malware, adware, and potentially unwanted programs. Click the “Quarantine” button to remove all of them at once.

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    Malwarebytes will now remove the malicious files and registry entries and move them safely into quarantine.

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  8. Restart Your Computer

    Some threats can only be fully removed after a reboot. If Malwarebytes asks you to restart, click Yes. Once you’re logged back in, your PC is clean and you can continue with the next steps in this guide.

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When the scan finishes, click Quarantine to remove everything Malwarebytes found. That’s it — your Windows PC is now clean of trojans, adware, and other malware, and should be back to running smoothly.

If your current antivirus allowed this malicious program on your computer, you may want to consider purchasing Malwarebytes Premium to protect against these types of threats in the future.
If you are still having problems with your computer after completing these instructions, then please follow one of the steps:

Run a Malware Scan with Malwarebytes for Mac

Malwarebytes for Mac is a free on-demand scanner that removes the malware other security software tends to miss — adware, browser hijackers, and unwanted programs included. Cleaning an infected Mac with Malwarebytes has always been completely free, and it’s our go-to recommendation. Follow the steps below to scan and clean your Mac in just a few minutes.

  1. Download Malwarebytes for Mac

    Click the button below to download the latest version of Malwarebytes for Mac.

    DOWNLOAD MALWAREBYTES FOR MAC (FREE)
    (The link opens in a new page where your download will start)
  2. Open the Malwarebytes setup file

    When the download finishes, open your Downloads folder and double-click the setup file to begin the installation.

    Double-click on setup file to install Malwarebytes

  3. Follow the On-Screen Prompts to Install Malwarebytes

    The Malwarebytes for Mac Installer will guide you through a few quick screens. Click “Continue” and keep following the prompts until the installation completes.

    Click Continue to install Malwarebytes for Mac

    Click again on Continue to install Malwarebytes for Mac

    Click Install to install Malwarebytes on Mac

    When the installation is complete, Malwarebytes opens to the Welcome to Malwarebytes screen. Click “Get started“.

  4. Select “Personal Computer” or “Work Computer”

    Malwarebytes will ask what type of computer you’re installing it on. Click either Personal Computer or Work Computer, whichever applies.
    Select Personal Computer or Work Computer mac

  5. Start the Scan

    Click the “Scan” button. Malwarebytes will automatically update its detection database and begin checking your Mac for malware.
    Click on Scan button to start a system scan Mac

  6. Wait for the Scan to Finish

    Malwarebytes will scan your Mac for adware, browser hijackers, and other malicious programs. This can take a few minutes, so feel free to do something else — just check back occasionally to see the progress.
    Wait for Malwarebytes for Mac to scan for malware

  7. Quarantine the Detected Threats

    When the scan is done, you’ll see a list of everything Malwarebytes found. Click the “Quarantine” button to remove all the threats at once.
    Review the malicious programs and click on Quarantine to remove malware

  8. Restart Your Mac

    Malwarebytes will now remove all the malicious files it found. Some threats can only be fully removed after a reboot — if Malwarebytes asks you to restart, allow it. Once you’re logged back in, your Mac is clean.
    Malwarebytes For Mac requesting to restart computer

Once the scan is done, remove every threat it detected. Your Mac is now free of adware, rogue browser extensions, and other potentially harmful software.

If your current antivirus allowed a malicious program on your computer, you might want to consider purchasing the full-featured version of Malwarebytes Anti-Malware to protect against these types of threats in the future.
If you are still experiencing problems while trying to remove a malicious program from your computer, please ask for help in our Mac Malware Removal Help & Support forum.

Run a Malware Scan with Malwarebytes for Android

Malwarebytes for Android automatically detects and removes dangerous threats like malware and ransomware so you don’t have to worry about your most-used device being compromised. Aggressive detection of adware and potentially unwanted programs keeps your Android phone or tablet running smooth.

  1. Download Malwarebytes for Android.

    You can download Malwarebytes for Android by clicking the link below.

    MALWAREBYTES FOR ANDROID DOWNLOAD LINK
    (The above link will open a new page from where you can download Malwarebytes for Android)
  2. Install Malwarebytes for Android on your phone.

    In the Google Play Store, tap “Install” to install Malwarebytes for Android on your device.

    Tap Install to install Malwarebytes for Android

    When the installation process has finished, tap “Open” to begin using Malwarebytes for Android. You can also open Malwarebytes by tapping on its icon in your phone menu or home screen.
    Malwarebytes for Android - Open App

  3. Follow the on-screen prompts to complete the setup process

    When Malwarebytes will open, you will see the Malwarebytes Setup Wizard which will guide you through a series of permissions and other setup options.
    This is the first of two screens that explain the difference between the Premium and Free versions. Swipe this screen to continue.
    Malwarebytes Setup Screen 1
    Tap on “Got it” to proceed to the next step.
    Malwarebytes Setup Screen 2
    Malwarebytes for Android will now ask for a set of permissions that are required to scan your device and protect it from malware. Tap on “Give permission” to continue.
    Malwarebytes Setup Screen 3
    Tap on “Allow” to permit Malwarebytes to access the files on your phone.
    Malwarebytes Setup Screen 4

  4. Update database and run a scan with Malwarebytes for Android

    You will now be prompted to update the Malwarebytes database and run a full system scan.

    Malwarebytes fix issue

    Click on “Update database” to update the Malwarebytes for Android definitions to the latest version, then click on “Run full scan” to perform a system scan.

    Update database and run Malwarebytes scan on phone

  5. Wait for the Malwarebytes scan to complete.

    Malwarebytes will now start scanning your phone for adware and other malicious apps. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
    Malwarebytes scanning Android for Vmalware

  6. Click on “Remove Selected”.

    When the scan has been completed, you will be presented with a screen showing the malware infections that Malwarebytes for Android has detected. To remove the malicious apps that Malwarebytes has found, tap on the “Remove Selected” button.
    Remove malware from your phone

  7. Restart your phone.

    Malwarebytes for Android will now remove all the malicious apps that it has found. To complete the malware removal process, Malwarebytes may ask you to restart your device.


After the scan, tap Remove Selected to delete all detected threats. Your Android phone is now clean — no more malicious apps, adware, or browser redirects.

If your current antivirus allowed a malicious app on your phone, you may want to consider purchasing the full-featured version of Malwarebytes to protect against these types of threats in the future.
If you are still having problems with your phone after completing these instructions, then please follow one of the steps:

Stay Protected: Block Ads and Malicious Sites

Now that your device is clean, keep it that way. Most infections start with a malicious ad or a fake download button — so blocking them at the source is your best defense.

We recommend AdGuard, which blocks malicious ads, phishing pages, and dangerous redirects before they can reach you.

👉 Download AdGuard and browse safely

Frequently Asked Questions About the “Await Your Approval” Scam

1. What is the “Await Your Approval” scam?

The “Await Your Approval” scam is a phishing campaign where victims receive an email claiming they need to review and approve an attached document. The attachment actually contains malware, like ransomware or info-stealing trojans, which infects the victim’s computer when opened.

2. What does the scam email look like?

The scam email has a subject line like “Await Your Approval – Completed [file number]”. The body claims you need to review an attached document and “approve” it. The attachment has a spoofed filename resembling a legitimate document.

3. Who is sending the “Await Your Approval” scam emails?

The emails are from cybercriminals who crafted the phishing campaign to distribute malware. The sender name and email address are often spoofed to appear like a colleague or legitimate contact tricking victims.

4. How does the malware in the attachments infect my computer?

Once you open the attachment, it launches a malware installation sequence. This drops malware files onto your computer and system registry, infecting the device. Ransomware will encrypt files, while trojans steal data.

5. What types of malware are used in the scam?

Two main types of malware have been seen in the scam: ransomware, which encrypts your files until a ransom is paid, and remote access trojans, which stealthily infiltrate your computer to steal passwords, financial account details, and other sensitive data.

6. What happens if my computer gets infected by the malware?

You’ll likely lose access to your files if infected with ransomware. The criminals will demand payment in cryptocurrency to decrypt the data. Trojans will secretively compromise accounts and steal data, money, and identities.

7. What should I do if I receive an “Await Your Approval” email?

Do not open the attachment or click any links. Check that the actual sender email address is legitimate. Delete the email and run malware scans to check for existing infections. Change passwords and enable two-factor authentication on accounts as a precaution.

8. How can I protect myself from this scam in the future?

Never open attachments from unknown senders. Verify legitimacy before opening files even from known contacts. Use updated antivirus software. Back up files routinely. Disable Office macros. Keep all software updated. Use DMARC authentication to uncover spoofed emails.

9. What should I do if I already opened the attachment and got infected?

Immediately disconnect your computer from any networks to prevent spreading. Scan with antivirus software to attempt removal. You may need professional assistance if scans fail. Check accounts for unauthorized access and report any signs of stolen data or identity theft.

10. Who can I contact for help if my device is infected?

Reach out to a computer technician or your device manufacturer for malware removal help. Notify your contacts of potential file exposure. Report identity theft to the FTC. File a complaint about the scam email with the FBI’s Internet Crime Complaint Center.

Staying vigilant against online threats and following cybersecurity best practices is the most effective way to avoid complex malware attacks through phishing emails promising a payment, tax refund, or that you have to “approve” a document. When in doubt, pick up the phone and verify things directly with your contact before clicking on links or attachments in unsolicited emails.

The Bottom Line

The “Await Your Approval” scam is a dangerous form of malware distribution that exploits a sense of urgency and authority to trick recipients. If targeted, do not open the attachment under any circumstances. Carefully check the actual sender address, delete the email, and run scans to uncover existing infections.

Moving forward, implementing ongoing precautions like updated security software, backups, macro disabling, and DMARC authentication will significantly improve your protection against email-based threats. Stay alert to suspicious messages, think before clicking, and verify requests to avoid becoming the next victim. Your cyber-security is ultimately in your own hands.

10 Rules to Avoid Online Scams

Here are 10 practical safety rules to help you avoid malware, online shopping scams, crypto scams, and other online fraud. Each tip includes a quick “if you already got hit” action.

  1. Stop and verify before you click, log in, download, or pay.

    warning sign

    Most scams win by creating urgency. Verify using a trusted method: type the website address yourself, use the official app, or call a known number (not the one in the message).

    If you already clicked: close the page, do not enter passwords, and run a malware scan.

  2. Keep your operating system, browser, and apps updated.

    updates guide

    Updates patch security holes used by malware and malicious ads. Turn on automatic updates where possible.

    If you saw a scary “update now” pop-up: close it and update only through your device settings or the official app store.

  3. Use layered protection: antivirus plus an ad blocker.

    shield guide

    Antivirus helps block malware. An ad blocker reduces scam redirects, phishing pages, and malvertising.

    If your browser is acting weird: remove unknown extensions, reset the browser, then run a full scan.

  4. Install apps, software, and extensions only from official sources.

    install guide

    Avoid cracked software, “keygens,” and random downloads. During installs, choose Custom/Advanced and decline bundled offers you do not recognize.

    If you already installed something suspicious: uninstall it, restart, and scan again.

  5. Treat links and attachments as untrusted by default.

    cursor sign

    Phishing often impersonates delivery services, banks, and popular brands. If it is unexpected, do not open attachments or log in through the message.

    If you entered credentials: change the password immediately and enable 2FA.

  6. Shop safely: research the store, then pay with protection.

    trojan horse

    Be cautious with brand-new stores, “closing sale” stories, and prices that make no sense. Prefer credit cards or PayPal for dispute options. Avoid wire transfers, gift cards, and crypto payments.

    If you already paid: contact your card issuer or PayPal quickly to dispute the transaction.

  7. Crypto rule: never pay a “fee” to withdraw or recover money.

    lock sign

    Common patterns include fake profits, then “tax,” “gas,” or “verification” fees. Another is a “recovery agent” who demands upfront crypto.

    If you already sent crypto: stop paying, save evidence (wallet addresses, TXIDs, chats), and report the scam to the platform used.

  8. Secure your accounts with unique passwords and 2FA (start with email).

    lock sign

    Use a password manager and unique passwords for every account. Enable 2FA using an authenticator app when possible.

    If you suspect an account takeover: change passwords, sign out of all devices, and review recent logins and recovery settings.

  9. Back up important files and keep one backup offline.

    backup sign

    Backups protect you from ransomware and device failure. Keep at least one backup on an external drive that is not always connected.

    If you suspect infection: do not connect backup drives until the system is clean.

  10. If you think you are a victim: stop losses, document evidence, and escalate fast.

    warning sign

    Move quickly. Speed matters for disputes, account recovery, and limiting damage.

    • Stop payments and contact: do not send more money or respond to the scammer.
    • Call your bank or card issuer: block transactions, replace the card if needed, and start a dispute or chargeback.
    • Secure your email first: change the email password, enable 2FA, and remove unfamiliar recovery options.
    • Secure other accounts: change passwords, enable 2FA, and log out of all sessions.
    • Scan your device: remove suspicious apps or extensions, then run a full malware scan.
    • Save evidence: screenshots, emails, order pages, tracking pages, wallet addresses, TXIDs, and chat logs.
    • Report it: to the payment provider, marketplace, social platform, exchange, or wallet service involved.

These rules are intentionally simple. Most online losses happen when decisions are rushed. Slow down, verify independently, and use payment methods and account controls that give you recourse.

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