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Exposed: The Viral C&K Steel Company Phishing Email Scam

By Thomas Orsolya9 min read

In today’s digital age, email scams are becoming more and more common. One such scam that has been circulating recently is the “C&K STEEL COMPANY” email scam. This fraudulent email is designed to look like a legitimate business inquiry but contains malicious attachments that can infect your device if opened.

This article will provide an in-depth overview of how the C&K STEEL COMPANY scam works, how to identify it, the malicious attachments it contains, the risks of infection, and most importantly, what you should do if you receive this email or have fallen victim to this scam. With online threats continually evolving, awareness and education are key to protecting yourself.

Scams

Scam Overview

The C&K STEEL COMPANY scam email is presented as an inquiry about purchasing metals or steel products from the recipient’s company. The message will contain some variation of the following:

Dear Sir,

I am Phil Lambert, Sales Manager from C&K STEEL COMPANY.

Our customer is in urgent need of your products as seen on your website.

Please find attached our inquiry on METALS for your reference.

Kindly quote your best prices with date of delivery.

Thanks and Best Regards,

Phil Lambert

C&K STEEL COMPANY

This email is designed to look like a legitimate prospective customer reaching out for a quote. However, C&K STEEL COMPANY does not actually exist. The email address will use a domain that is designed to imitate a real steel company. The message is short and vague, with an attachment that supposedly contains more order details.

If the recipient opens the attached document, their computer will become infected with malware. The malware payload can include spyware, adware, ransomware, cryptojacking software, or other threats. The attackers then gain access to the victim’s system for monetary gain or to steal sensitive data.

Some signs that this is a scam:

  • Generic greeting like “Dear Sir” instead of using your name or company
  • Poor grammar and spelling errors
  • Attachment with a generic name like “Inquiry.zip”
  • Sender email does not match legitimate domain
  • Requests urgent action but provides few details

This scam takes advantage of people’s willingness to open attachments from what appears to be a prospective customer. But the attachment contains nothing useful and will only lead to the victim’s device becoming infected.

Anatomy of the Scam Email

Let’s break down the components of what makes this a scam:

The Sender

The email purports to be from someone named Phil Lambert, a Sales Manager at C&K STEEL COMPANY. However, research indicates no legitimate steel company exists by this name. The sender email will use a domain name meant to imitate a real steel or manufacturing company.

The Content

The body of the email is vague, containing no specific details about what steel products are needed or in what quantities. This is meant to get the recipient to open the attachment for more information. There is an urgency implied about fulfilling a customer order, to compel quick action.

The Attachment

The referenced attachment is usually named something generic like “Inquiry.zip.” Its sole purpose is to deliver malware to infect the victim’s system. The zip file likely contains an executable file that installs the malware when opened. The malware can then compromise the system and give the attackers remote access.

The Motive

The end goal is to infect as many computer systems as possible and gain access either to steal sensitive data or install malware that generates revenue for the attackers. The malware may steal login credentials, financial information, or encrypt files for ransom (ransomware). Or it may turn the computer into a cryptomining bot or force it to display unwanted ads (adware).

How the Scam Works

Now let’s look at the detailed stages of how the C&K STEEL COMPANY scam unfolds:

1. You Receive the Email

The scam email arrives in your inbox just like any other business inquiry. The subject “STEEL INQUIRY” is vague enough that most recipients would open the email to see what it’s regarding.

When you open it, the message appears to be an inquiry about purchasing steel products from your company. The sender identifies themselves as Phil Lambert, Sales Manager for C&K STEEL COMPANY.

There are no other specifics provided in the brief email message. You are directed to open the attached document for more details about the supposed order.

2. You Open the Malicious Attachment

Wanting more information, you proceed to open the attached ZIP file, named something like “Inquiry.zip.”

Inside is usually an executable file, but could also be a PDF, Word doc, or other file format. Opening this attachment triggers the infection chain.

Some signs that the attachment is malicious:

  • Generic name like “Inquiry.zip” rather than a descriptive name
  • Contains an executable (.exe) or unexpected file type inside
  • Originates from an email with vague details

3. Infection Chain Initiated

By opening the attachment, you have activated the malware payload. This begins a series of events designed to infect your computer and grant the attackers remote access.

The infection chain may involve:

  • Executable file running and installing malware/viruses
  • Exploit kits unleashing zero-day attacks
  • Downloading additional payloads from external sites
  • Modifying system settings to disable security
  • Connecting to command and control servers

You may not notice anything immediately. The malware runs silently in the background, taking over crucial system processes and settings.

4. Payload Effects Take Hold

Once the malware is firmly entrenched in the system, the damaging effects of the payload become apparent. Possible consequences include:

  • Loss of sensitive data like credit cards, passwords, etc.
  • Ransomware encrypting files and demanding payment
  • System resources consumed for cryptojacking
  • PC rendered unstable, crashes frequently
  • Personal information theft leading to identity fraud
  • Adware bombarding you with pop-ups
  • Computer added to botnet for future attacks

The attackers now have remote access to spy on activity, steal data, or leverage the infected computer’s resources for their own financial gain.

5. Attackers Achieve Their Goals

The malware payload continues communicating with command servers to send stolen data or await further instructions.

With information and access harvested from thousands of infected computers, the attackers may:

  • Sell stolen personal and financial data on the dark web
  • Use banking credentials to commit fraud or launder money
  • Hold files for ransom from ransomware victims
  • Use botnets to mine cryptocurrency or conduct denial-of-service attacks
  • Continually develop viruses to attack more targets

For you, the victim, the costs can include lost data, stolen identities, unauthorized bank transactions, and an unstable or unusable computer.

How to Identify This Scam

Here are some tips for identifying and avoiding this scam:

  • Scrutinize sender email addresses for legitimacy
  • Watch for generic greetings and poor grammar
  • Verify company names aren’t associated with other scams
  • Check message headers and domain registrars
  • Hovers over hyperlinks to inspect destinations
  • Open attachments only from trusted sources
  • Scan attachments with antivirus software first
  • Enable macros cautiously or not at all
  • Keep software patched and updated
  • Use email filters to block dangerous extensions

With vigilance and awareness, you can hopefully prevent infection and avoid becoming a victim.

What to Do if You Have Fallen Victim

If you have unfortunately been tricked by the C&K STEEL COMPANY scam, here are some important steps to take right away:

1. Disconnect from Networks

Immediately disconnect the infected computer from any network it’s on. Unplug from wired connections and disable Wi-Fi. This stops the malware from spreading or communicating further.

2. Run Anti-Malware Scans

Run full virus scans using updated security software from vendors like Malwarebytes and ESET. Quarantine or delete anything suspicious found. This may eliminate some of the infection.

3. Change Passwords

Assume your credentials have been compromised. Change passwords on email, banking, social media, and other sensitive accounts. Make them long and complex. Enable two-factor authentication wherever possible.

4. Contact Banks and Credit Bureaus

If banking information or accounts may have been accessed, contact your bank to report unauthorized activity and have fraudulent charges reversed. Also reach out to credit bureaus to monitor for identity theft.

5. Wipe Hard Drive and Reinstall OS

The most thorough way to disinfect is wiping the hard drive completely and reinstalling the operating system. Backup important data externally first. This essentially resets the computer to a clean state.

6. Inform Contacts

Alert business contacts that they may have received malware from your compromised email account. Warn friends about potential phishing attempts using your info.

7. Monitor Accounts Closely

Carefully scrutinize financial statements, credit reports, and account activity for any suspicious transactions for the next several months. Report anything abnormal to authorities. Signs of identity theft can take time to manifest.

8. Bring in Expert Help

For major infections, bring the computer to IT security professionals for analysis and data recovery. If identity theft occurs, engage lawyers to ensure rights and protections. Law enforcement may need to get involved.

9. Learn from the Experience

In the aftermath, learn how to strengthen security and be more alert to warning signs of phishing scams. Educate yourself on malware risks and prevention best practices. Be especially cautious when opening email attachments going forward.

With prompt action, malware infections can hopefully be contained and not lead to lasting damage. But it’s still crucial to have a plan in case you accidentally open a malicious attachment in a convincing scam email.

Is Your Device Infected? Run a Free Malware Scan

Slow performance, constant pop-ups, or strange behavior? These are classic signs of a malware infection. A quick way to check is to scan your device with Malwarebytes Free, one of the most trusted malware removal tools available. If you only visited a scam page and didn’t download or install anything, this scan is optional.

The free version detects and removes the most common threats, including:

  • Adware — the cause of those annoying pop-ups
  • Browser hijackers — unwanted redirects and changed homepages
  • Trojans and spyware — hidden programs stealing your data
  • Potentially unwanted programs (PUPs) — software you never asked for

👉 Select your device below — Windows, Mac, or Android — then follow the simple steps to download Malwarebytes, scan your system, and remove any threats it finds. The scan usually takes 5 to 20 minutes.

Run a Malware Scan with Malwarebytes for Windows

Malwarebytes is one of the most popular and trusted anti-malware tools for Windows — and it’s completely free for removing infections. It catches threats that many antivirus programs miss, including adware, browser hijackers, and trojans. Follow the steps below to scan your PC and remove what Malwarebytes finds.

  1. Download Malwarebytes

    Click the button below to download the latest version of Malwarebytes for Windows from the official source. The free version is all you need — it will scan your computer and remove adware, browser hijackers, and other malicious software at no cost.

    Malwarebytes Free for WindowsScans and removes malware at no cost
    Download MalwarebytesOfficial installer for Windows 11 and 10. Your download starts right away.Want real-time protection? See Malwarebytes Premium
  2. Install Malwarebytes

    When the download finishes, open your Downloads folder and double-click the MBSetup file. If Windows shows a User Account Control pop-up, click “Yes” to allow the installation.

    Windows File Explorer Downloads folder with the Malwarebytes setup file highlighted
  3. Follow the On-Screen Prompts to Install Malwarebytes

    The setup wizard will walk you through a few quick screens:

    • Choose where you’re installing the program — “Personal Computer” or “Work Computer” — then click Next.

      Malwarebytes Setup asking you to choose a protection type, with Personal selected
    • Malwarebytes will now install on your device. This usually takes under a minute.

      Malwarebytes Setup installing the program, with the progress at 92 percent
    • When installation is complete, the “Welcome to Malwarebytes” screen will open automatically.

      Welcome to Malwarebytes screen with the Get started button highlighted
    • On the final screen, click Open Malwarebytes to launch the program.

      Malwarebytes Setup success screen with the Open Malwarebytes button highlighted
  4. Optional: Check for rootkits with a Custom Scan

    You don’t need to change any settings for a normal scan. The standard Threat Scan in the next step is enough for most problems, so you can go straight to it.

    If you also want to check for rootkits, use a Custom Scan. In current versions of Malwarebytes, rootkit scanning is only available there:

    1. On the Scanner tile, click the three-dot menu and select Advanced Scan.
    2. Choose Custom Scan. In its options, check Scan for rootkits.
    3. Select your system drive (usually C:\) as the location to scan, then start the scan. It takes longer than a Threat Scan.
    4. When it finishes, review and quarantine the results as described in the steps below.

    Rootkit scanning isn’t available on Windows devices with ARM processors.

  5. Start the Scan

    Click the blue Scan button. Malwarebytes will automatically update its virus database and start checking your computer for malware.

    Malwarebytes dashboard with the Scan button on the Scanner tile highlighted
  6. Wait for the Scan to Finish

    The scan checks your entire system for browser hijackers and other malicious programs, so it can take 5 to 20 minutes depending on your computer. Feel free to do something else — just check back occasionally to see the progress.

    Malwarebytes Threat Scan in progress, listing the scan stages and the number of items scanned
  7. Quarantine the Detected Threats

    When the scan is done, you’ll see a list of everything Malwarebytes found — malware, adware, and potentially unwanted programs. Click the “Quarantine” button to remove all of them at once.

    Malwarebytes Threat Scan results listing detected potentially unwanted programs, with the Quarantine button highlighted

    Malwarebytes will now remove the malicious files and registry entries and move them safely into quarantine.

    Malwarebytes moving the selected detections to quarantine
  8. Restart Your Computer

    Some threats can only be fully removed after a reboot. If Malwarebytes asks you to restart, click Yes. Once you’re logged back in, Malwarebytes has finished removing the threats it found.

    Malwarebytes message asking to restart the computer to finish the removal, with the Yes button highlighted

When the scan is done, check whether the problems you noticed have stopped. If they continue, see the options below.

Keep your PC protectedStop the next infection before it starts
If your antivirus let this threat through, it may not be enough on its own. Malwarebytes Premium adds real-time protection that blocks malware, ransomware, and malicious websites before they can infect your computer.See Malwarebytes Premium

If you are still having problems with your computer after completing these instructions, then please follow one of the steps:

Run a Malware Scan with Malwarebytes for Mac

Malwarebytes for Mac is a free on-demand scanner that removes the malware other security software tends to miss — adware, browser hijackers, and unwanted programs included. Cleaning an infected Mac with Malwarebytes has always been completely free, and it’s our go-to recommendation. Follow the steps below to scan your Mac and remove what Malwarebytes finds.

  1. Download Malwarebytes for Mac

    Click the button below to download the latest version of Malwarebytes for Mac.

    Malwarebytes Free for MacScans and removes malware at no cost
    Download MalwarebytesOfficial installer for macOS. Your download starts right away.Want real-time protection? See Malwarebytes Premium
  2. Open the Malwarebytes setup file

    When the download finishes, open your Downloads folder and double-click the setup file to begin the installation.

    Double-click on setup file to install Malwarebytes

  3. Follow the On-Screen Prompts to Install Malwarebytes

    The Malwarebytes for Mac Installer will guide you through a few quick screens. Click “Continue” and keep following the prompts until the installation completes.

    Click Continue to install Malwarebytes for Mac

    Click again on Continue to install Malwarebytes for Mac

    Click Install to install Malwarebytes on Mac

    When the installation is complete, Malwarebytes opens to the Welcome to Malwarebytes screen. Click “Get started“.

    Malwarebytes needs Full Disk Access to check your whole Mac. When it asks, open System Settings > Privacy & Security > Full Disk Access, turn on Malwarebytes (it may be listed as Malwarebytes Protection), and confirm with your password or Touch ID. Then return to Malwarebytes. On macOS Monterey and earlier, this setting is in System Preferences > Security & Privacy > Privacy.

  4. Select “Personal Computer” or “Work Computer”

    Malwarebytes will ask what type of computer you’re installing it on. Click either Personal Computer or Work Computer, whichever applies.
    Select Personal Computer or Work Computer mac

  5. Start the Scan

    Click the “Scan” button. Malwarebytes will automatically update its detection database and begin checking your Mac for malware.
    Click on Scan button to start a system scan Mac

  6. Wait for the Scan to Finish

    Malwarebytes will scan your Mac for adware, browser hijackers, and other malicious programs. This can take a few minutes, so feel free to do something else — just check back occasionally to see the progress.
    Wait for Malwarebytes for Mac to scan for malware

  7. Quarantine the Detected Threats

    When the scan is done, you’ll see a list of everything Malwarebytes found. Click the “Quarantine” button to remove all the threats at once.
    Review the malicious programs and click on Quarantine to remove malware

  8. Restart Your Mac

    Malwarebytes will now remove all the malicious files it found. Some threats can only be fully removed after a reboot — if Malwarebytes asks you to restart, allow it. Once you’re logged back in, check whether the problems you noticed have stopped. If they come back, save the scan report and ask for help in our forum.
    Malwarebytes For Mac requesting to restart computer

If the problems you noticed continue after the scan, see the options below.

Keep your Mac protectedStop the next infection before it starts
If your Mac got infected, its built-in protection may not be enough on its own. Malwarebytes Premium for Mac adds real-time protection that blocks malware and adware before they can infect your Mac.See Malwarebytes Premium

If you are still experiencing problems while trying to remove a malicious program from your computer, please ask for help in our Mac Malware Removal Help & Support forum.

Run a Malware Scan with Malwarebytes for Android

Malwarebytes for Android scans your phone or tablet for malware, adware, and potentially unwanted apps. The free version scans only when you start a scan. Real-time protection, which checks apps automatically, is part of the paid Premium version.

  1. Download Malwarebytes for Android.

    You can download Malwarebytes for Android by clicking the link below.

    Malwarebytes for AndroidScans your phone and removes malware at no cost
    Get Malwarebytes for AndroidOpens Google Play in a new tab.Want real-time protection? See Malwarebytes Premium for Android
  2. Install Malwarebytes for Android on your phone.

    In the Google Play Store, tap “Install” to install Malwarebytes for Android on your device.

    Tap Install to install Malwarebytes for Android

    When the installation process has finished, tap “Open” to begin using Malwarebytes for Android. You can also open Malwarebytes by tapping on its icon in your phone menu or home screen.
    Malwarebytes for Android - Open App

  3. Follow the on-screen prompts to complete the setup process

    When Malwarebytes opens, it walks you through a short setup. Tap Get started and follow the prompts. If you see an offer for a trial or a paid plan, read it before you accept. You can skip it and keep using the free scanner.

    Malwarebytes will ask for permission to access the files on your phone so it can scan them. Tap Allow, or turn on the permission in the Android screen that opens, then return to Malwarebytes.

  4. Run a scan with Malwarebytes for Android

    On the main screen, tap Scan now. In some versions, you open the menu, tap Scanner, and then tap Run a scan.

  5. Wait for the Malwarebytes scan to complete.

    Malwarebytes will now start scanning your phone for adware and other malicious apps. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
    Malwarebytes scanning Android for Vmalware

  6. Remove the detected apps.

    When the scan has been completed, you will see a list of the threats that Malwarebytes for Android has detected. Next to each detected item, tap the menu icon (three dots), then choose to uninstall the app or delete the file. Android then asks you to confirm. Tap OK or Uninstall to remove the app.

  7. Restart your phone.

    When the detected apps are removed, restart your phone if Malwarebytes asks you to. Then check whether the problems you noticed have stopped.


If the problems you noticed continue after the scan, see the options below.

Keep your phone protectedStop the next infection before it starts
Malwarebytes for Android Premium adds real-time protection that blocks malicious apps and scam links before they can harm your phone.See Malwarebytes for Android

If you are still having problems with your phone after completing these instructions, then please follow one of the steps:

A factory reset erases everything on your phone. Your apps, photos, files, and settings are deleted, so use it only if the problem continues after the steps above and after you’ve asked for help. Before you reset:
  • Back up your photos, videos, files, and messages, for example to your Google account or a computer.
  • Make sure you know your Google account email and password. The phone asks for them after the reset. If you changed the password recently, Google recommends waiting 24 hours before you reset.
  • On a Samsung phone, also make sure you know your Samsung account password.
  • If you use an authenticator app for two-step verification, move your accounts to another device or save your backup codes first.
On a Google Pixel, go to Settings > System > Reset options > Erase all data (factory reset). On a Samsung Galaxy phone, go to Settings > General management > Reset > Factory data reset. Menu names differ on other phones, so check your manufacturer’s support site.

Stay Protected: Block Ads and Malicious Sites

No scan can prove a device is completely clean, so it helps to block threats before they reach you. Most infections start with a malicious ad or a fake download button — so blocking them at the source is your best defense.

We recommend AdGuard, which blocks malicious ads, phishing pages, and dangerous redirects before they can reach you.

👉 Download AdGuard and browse safely

Frequently Asked Questions

What is the C&K STEEL COMPANY email scam?

This is a phishing scam where victims receive an email pretending to be an inquiry from C&K STEEL COMPANY. The email contains a malicious attachment that infects the recipient’s computer with malware if opened.

How does the scam email work?

The email is made to look like a business customer is requesting a quote for a steel order. It asks the recipient to open the attached document for more details. The attachment is malware disguised as a Word doc, PDF, executable file, etc.

What happens if I open the attachment?

Opening the attachment enables malware to silently install on your computer. This gives attackers remote access to steal data, install more malware, or otherwise compromise the infected system.

What types of malware might it install?

Possible malware payloads include spyware, ransomware, trojans, viruses, cryptojacking scripts, adware, and more. The malware can also make your computer part of a botnet.

What are the risks if my computer is infected?

Risks include identity theft, bank fraud, stolen passwords, encrypted files held ransom, hardware damage, and unauthorized use of your computer resources.

How can I identify this scam email?

Look for vague messages from unknown senders, spoofed email addresses, suspicious attachments like “Inquiry.zip”, typos, and urgency to open attachments right away.

What should I do if I open the attachment?

Immediately disconnect your computer from networks, run anti-malware scans, change account passwords, check for fraudulent activity, and consider wiping your hard drive to reinstall the OS.

Should I report this scam or attachment? Who to?

Yes, report the phishing scam to your email provider and relevant cybersecurity authorities. You can also report the attachment to your antivirus vendor.

How can I protect myself from this scam in the future?

Be wary of all unsolicited attachments, verify sender addresses, hover over hyperlinks to inspect destinations, use antivirus software, keep software updated, and avoid enabling macros.

What should businesses do to avoid this scam?

Educate employees on phishing techniques, implement email security filters, require two-factor authentication, use endpoint detection tools, develop incident response plans, and keep backups current.

Conclusion

The C&K STEEL COMPANY scam email highlights the ongoing threat that social engineering and malware attacks pose in today’s interconnected world. While this scam takes the form of posing as a customer inquiry, phishing emails use many guises to fool victims into infecting their own devices.

Being aware of the tactics and techniques used in these scams is key to recognizing and avoiding them. Indicators like poor grammar, urgent requests for action, and dubious attachments from unknown senders should all raise red flags. Never open attachments unless you can verify the source as legitimate first.

If you unfortunately do fall victim and a device becomes infected, have a response plan ready to limit damage. Quickly disconnect from networks, run anti-malware scans, change account credentials, monitor for identity theft, and contact authorities for assistance as needed.

With vigilance and education, individuals and businesses can stay several steps ahead of constantly adapting cybercriminal schemes. Always err on the side of caution when assessing emails, especially those containing attachments. A bit of added scrutiny and skepticism can go a long way in protecting yourself and your data.

Pause before the next suspicious message.

A convincing message can lead to a fake login page. These tools add checks and browsing protection alongside your own verification.

Affiliate links We may earn a commission if you buy through these links, at no extra cost to you. How we’re funded

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Check the message before you respond.

Share suspicious text or a link with Malwarebytes Scam Guard for an assessment. Premium Security adds protection against phishing and other web threats.

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AdGuardAD & TRACKER BLOCKING

Cut down the distractions around you.

AdGuard filters intrusive ads and trackers. Its supported protection features can also help block access to known dangerous websites.

  • Blocks intrusive ads and pop-ups
  • Filters trackers while you browse
Explore AdGuardExplore features on the official website

Features vary by device and plan. These tools add protection; they do not guarantee that a website or offer is trustworthy.

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Written by

Thomas Orsolya

Thomas Orsolya investigates casino, shopping and other online scams as an editor at MalwareTips. Before joining MalwareTips, Thomas worked in public institutions on combating misleading advertising and on consumer protection.

46,423 articlesWriting since 2023
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