Remove EUROPOL virus from Apple MAC OS X

If your Apple Mac OS X browser is locked, and you are seeing a “All Activities of this computer has been recorded. All your files are encrypted” notification from the EUROPOL CYBERCRIME CENTER, then your Safari web browser has been hijacked by malware.

For years, Windows users have been plagued by ransomware demanding several hundred dollars to unlock their computers.
The bad guys know there is a growing market of Apple consumers who, for the most part, feel pretty safe about browsing the Internet on a Mac without the need for any security product.
Cyber-criminals, well known for not re-inventing the wheel, have ‘ported’ the latest ransomware to OS X, not by using some complicated exploit but rather leveraging the browser and its ‘restore from crash’ feature.
The EUROPOL Mac OS X ransomware page is being pushed onto unsuspecting users browsing regular sites but in particular when searching for popular keywords.

The EUROPOL Mac OS X Ukash virus will display a bogus notification that pretends to be from the Federal Bureau of Investigation, and states that your computer has been blocked due to it being involved with the distribution of pornographic material, SPAM and copyrighted content.

The EUROPOL Mac OS X virus will hijack your Safari browser, so whenever you’ll open this program, it will display instead a lock screen asking you to pay a non-existing fine of 100 Euro in the form of a Ukash voucher.
A quick look at the address bar shows an interesting URL: . com, the bad guys are clearly trying to fool users.
If you choose to ignore the EUROPOL Mac OS X ransomware message, you cannot get rid of the page, as you will see this notification:

Your web browser has been locked.
All PC data will be detained and criminal procedures will be initiated against you if the fine will not be paid.

Furthermore, to make this alert seem more authentic, this virus also has the ability to access your installed webcam, so that the bogus EUROPOL Mac OS X notification shows what is happening in the room.

If your computer is infected with the EUROPOL Mac OS X Ukash virus, then you will see the following Safari web page:
[Image: EUROPOL Mac OS X virus]
The message displayed by the threat can be localized depending on the user’s location, with text written in the appropriate language.

All activities of this computer have been recorded
All your files are encrypted. Don’t try to unlock your computer!
Your browser has been blocked due at least one of the reasons specified below.

You have been subjected to violation of Copyright and Related Rights Law (Video, Music, Software) and illegally using or distributing copyrighted contents, thus infringing Article 1, Section 8, Clause 8, also known as the Copyright of the Criminal Code of United States of America. Article 1, Section 8, Cause 8of the Criminal Code provides for a fine of two to five hundred minimal wages or a deprivation of liberty for two to eight years.
You have been viewing or distributing prohibited Pornographic content (Child Porno photos and etc were found on your computer). Thus violating article 202 of the Criminal Code of United States of America, Article 202 of the Criminal Code provides for a deprivation of liberty for four to twelve years.
Illegal access has been initiated from your PC with ought your knowledge or consent, your PC may be infected by malware, thus you are violating the law on Neglectful Use of Personal Computer. Articles 210 of the Criminal Code provides for a fine up to 100,000 euro and/or deprivation of liberty for four to nine years. Pursuant to the amendment of Criminal Code of United States of America of May 28, 2011, this law infringement (if it is not repeated – first time) may be considered as conditional in case you pay the fine of the States.
To unlock your computer and to avoid other legal consequences, you are obligated to pay a release fee of 100 Euro. Payable through GUkash (you have to purchase Ukash or Paysafecard card. load it with 100 Euro and enter the code). You can buy the code at any shop or gas station. Ukash is available at the stores nationwide.
When you pay the fine, your browser will be unblocked in 3 to 12 hours after the money is put into the States’s account. Please note: Fine may only be paid within 12 hours. As soon as 12 hours elapse, the possibility to pay the fine expires. All PC data will be detained and criminal procedures will be initiated against you if the fine is not paid.

The EUROPOL Mac OS X lock screen is a scam, and you should ignore any alerts that this malicious software might generate.

Under no circumstance should you send any Ukash code to these cyber criminals, and if you have, you can  should request a refund, stating that you are the victim of a computer virus and scam.

EUROPOL Mac OS X – Virus Removal Guide

To remove the EUROPOL Mac OS X virus from Safari, we will need to reset this browser to its default settings.

  1. Click on the Safari menu and then choose Reset Safari
    [Image: Select Reset Safari from the menu]
  2. In the new windows, ,ake sure all items are marked and click on the Reset button.
    [Image: Reset Safari to default settings]

Alternatively, to remove the EUROPOL MAX OS X virus from your Apple you can follow the instructions from the video below:

That’s it! Your Safari browser should now be free of the EUROPOL Mac OS X infection. Stay safe!


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I am the creator and owner of MalwareTips. I am passionate about computer security and technology. I have an experience of 9 years working as a security researcher.

My area of expertise includes Malware Analysis and Computer Forensics. I'm active in the various online anti-malware communities where I do researches for new malware threats as they are released.


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  • Benjamin

    Thanks a lot! What i’m wondering is, if this is an actual virus that’s installed on my mac? Because I’d like to thoroughly clean up my mac in that case by deleting the virus itself to prevent this from happening again. Other than that, thanks again, you saved me a huge headache!

  • Raj Bharadia

    Absolutely amazing lesson. I was so scared but you saved me. God bless you. Please can you post the address I can send a donation to. I am so grateful. Thanks so much!