Remove EUROPOL virus from Apple MAC OS X

If your Apple Mac OS X browser is locked, and you are seeing a “All Activities of this computer has been recorded. All your files are encrypted” notification from the EUROPOL CYBERCRIME CENTER, then your Safari web browser has been hijacked by malware.

For years, Windows users have been plagued by ransomware demanding several hundred dollars to unlock their computers.
The bad guys know there is a growing market of Apple consumers who, for the most part, feel pretty safe about browsing the Internet on a Mac without the need for any security product.
Cyber-criminals, well known for not re-inventing the wheel, have ‘ported’ the latest ransomware to OS X, not by using some complicated exploit but rather leveraging the browser and its ‘restore from crash’ feature.
The EUROPOL Mac OS X ransomware page is being pushed onto unsuspecting users browsing regular sites but in particular when searching for popular keywords.

The EUROPOL Mac OS X Ukash virus will display a bogus notification that pretends to be from the Federal Bureau of Investigation, and states that your computer has been blocked due to it being involved with the distribution of pornographic material, SPAM and copyrighted content.

The EUROPOL Mac OS X virus will hijack your Safari browser, so whenever you’ll open this program, it will display instead a lock screen asking you to pay a non-existing fine of 100 Euro in the form of a Ukash voucher.
A quick look at the address bar shows an interesting URL: europol.gov.id657546456-3999456674.k8381 . com, the bad guys are clearly trying to fool users.
If you choose to ignore the EUROPOL Mac OS X ransomware message, you cannot get rid of the page, as you will see this notification:

Your web browser has been locked.
All PC data will be detained and criminal procedures will be initiated against you if the fine will not be paid.

Furthermore, to make this alert seem more authentic, this virus also has the ability to access your installed webcam, so that the bogus EUROPOL Mac OS X notification shows what is happening in the room.

If your computer is infected with the EUROPOL Mac OS X Ukash virus, then you will see the following Safari web page:
[Image: EUROPOL Mac OS X virus]
The message displayed by the threat can be localized depending on the user’s location, with text written in the appropriate language.

EUROPOL CYBERCRIME CENTER
All activities of this computer have been recorded
All your files are encrypted. Don’t try to unlock your computer!
Your browser has been blocked due at least one of the reasons specified below.

You have been subjected to violation of Copyright and Related Rights Law (Video, Music, Software) and illegally using or distributing copyrighted contents, thus infringing Article 1, Section 8, Clause 8, also known as the Copyright of the Criminal Code of United States of America. Article 1, Section 8, Cause 8of the Criminal Code provides for a fine of two to five hundred minimal wages or a deprivation of liberty for two to eight years.
You have been viewing or distributing prohibited Pornographic content (Child Porno photos and etc were found on your computer). Thus violating article 202 of the Criminal Code of United States of America, Article 202 of the Criminal Code provides for a deprivation of liberty for four to twelve years.
Illegal access has been initiated from your PC with ought your knowledge or consent, your PC may be infected by malware, thus you are violating the law on Neglectful Use of Personal Computer. Articles 210 of the Criminal Code provides for a fine up to 100,000 euro and/or deprivation of liberty for four to nine years. Pursuant to the amendment of Criminal Code of United States of America of May 28, 2011, this law infringement (if it is not repeated – first time) may be considered as conditional in case you pay the fine of the States.
To unlock your computer and to avoid other legal consequences, you are obligated to pay a release fee of 100 Euro. Payable through GUkash (you have to purchase Ukash or Paysafecard card. load it with 100 Euro and enter the code). You can buy the code at any shop or gas station. Ukash is available at the stores nationwide.
When you pay the fine, your browser will be unblocked in 3 to 12 hours after the money is put into the States’s account. Please note: Fine may only be paid within 12 hours. As soon as 12 hours elapse, the possibility to pay the fine expires. All PC data will be detained and criminal procedures will be initiated against you if the fine is not paid.

The EUROPOL Mac OS X lock screen is a scam, and you should ignore any alerts that this malicious software might generate.

Under no circumstance should you send any Ukash code to these cyber criminals, and if you have, you can  should request a refund, stating that you are the victim of a computer virus and scam.

EUROPOL Mac OS X – Virus Removal Guide

To remove the EUROPOL Mac OS X virus from Safari, we will need to reset this browser to its default settings.

  1. Click on the Safari menu and then choose Reset Safari
    [Image: Select Reset Safari from the menu]
  2. In the new windows, ,ake sure all items are marked and click on the Reset button.
    [Image: Reset Safari to default settings]

Alternatively, to remove the EUROPOL MAX OS X virus from your Apple you can follow the instructions from the video below:

That’s it! Your Safari browser should now be free of the EUROPOL Mac OS X infection. Stay safe!

10 Rules to Avoid Online Scams

Here are 10 practical safety rules to help you avoid malware, online shopping scams, crypto scams, and other online fraud. Each tip includes a quick “if you already got hit” action.

  1. Stop and verify before you click, log in, download, or pay.

    warning sign

    Most scams win by creating urgency. Verify using a trusted method: type the website address yourself, use the official app, or call a known number (not the one in the message).

    If you already clicked: close the page, do not enter passwords, and run a malware scan.

  2. Keep your operating system, browser, and apps updated.

    updates guide

    Updates patch security holes used by malware and malicious ads. Turn on automatic updates where possible.

    If you saw a scary “update now” pop-up: close it and update only through your device settings or the official app store.

  3. Use layered protection: antivirus plus an ad blocker.

    shield guide

    Antivirus helps block malware. An ad blocker reduces scam redirects, phishing pages, and malvertising.

    If your browser is acting weird: remove unknown extensions, reset the browser, then run a full scan.

  4. Install apps, software, and extensions only from official sources.

    install guide

    Avoid cracked software, “keygens,” and random downloads. During installs, choose Custom/Advanced and decline bundled offers you do not recognize.

    If you already installed something suspicious: uninstall it, restart, and scan again.

  5. Treat links and attachments as untrusted by default.

    cursor sign

    Phishing often impersonates delivery services, banks, and popular brands. If it is unexpected, do not open attachments or log in through the message.

    If you entered credentials: change the password immediately and enable 2FA.

  6. Shop safely: research the store, then pay with protection.

    trojan horse

    Be cautious with brand-new stores, “closing sale” stories, and prices that make no sense. Prefer credit cards or PayPal for dispute options. Avoid wire transfers, gift cards, and crypto payments.

    If you already paid: contact your card issuer or PayPal quickly to dispute the transaction.

  7. Crypto rule: never pay a “fee” to withdraw or recover money.

    lock sign

    Common patterns include fake profits, then “tax,” “gas,” or “verification” fees. Another is a “recovery agent” who demands upfront crypto.

    If you already sent crypto: stop paying, save evidence (wallet addresses, TXIDs, chats), and report the scam to the platform used.

  8. Secure your accounts with unique passwords and 2FA (start with email).

    lock sign

    Use a password manager and unique passwords for every account. Enable 2FA using an authenticator app when possible.

    If you suspect an account takeover: change passwords, sign out of all devices, and review recent logins and recovery settings.

  9. Back up important files and keep one backup offline.

    backup sign

    Backups protect you from ransomware and device failure. Keep at least one backup on an external drive that is not always connected.

    If you suspect infection: do not connect backup drives until the system is clean.

  10. If you think you are a victim: stop losses, document evidence, and escalate fast.

    warning sign

    Move quickly. Speed matters for disputes, account recovery, and limiting damage.

    • Stop payments and contact: do not send more money or respond to the scammer.
    • Call your bank or card issuer: block transactions, replace the card if needed, and start a dispute or chargeback.
    • Secure your email first: change the email password, enable 2FA, and remove unfamiliar recovery options.
    • Secure other accounts: change passwords, enable 2FA, and log out of all sessions.
    • Scan your device: remove suspicious apps or extensions, then run a full malware scan.
    • Save evidence: screenshots, emails, order pages, tracking pages, wallet addresses, TXIDs, and chat logs.
    • Report it: to the payment provider, marketplace, social platform, exchange, or wallet service involved.

These rules are intentionally simple. Most online losses happen when decisions are rushed. Slow down, verify independently, and use payment methods and account controls that give you recourse.

5 thoughts on “Remove EUROPOL virus from Apple MAC OS X”

  1. Thanks a lot for this! I am in he middle of an overdue project and got this. And it’s a public holiday.

    At first I couldn’t get to the reset button it was being turned off every time the “police” file page showed. But I force quit Safari and made some very fast mouse movements to get to the reset page before the malware set in. It took several steps but I got it all fixed up ok.

    Really appreciate the help and service! Thanks very much for your help.

  2. Thanks a lot! What i’m wondering is, if this is an actual virus that’s installed on my mac? Because I’d like to thoroughly clean up my mac in that case by deleting the virus itself to prevent this from happening again. Other than that, thanks again, you saved me a huge headache!

  3. Absolutely amazing lesson. I was so scared but you saved me. God bless you. Please can you post the address I can send a donation to. I am so grateful. Thanks so much!

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