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“It Looks Like Someone Accessed Your Facebook Business” Scam Message

By Thomas Orsolya8 min read

A new and highly deceptive Facebook scam has emerged in recent times, targeting businesses and organizations with Facebook pages. Scammers send private messages to page owners, claiming that someone has accessed their Facebook business account.

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The message urges recipients to take immediate action by answering security questions and changing their password via a suspicious link. However, this is a scam designed to steal login credentials and compromise accounts.

This article will provide an in-depth look at how the “It Looks Like Someone Accessed Your Facebook Business” scam operates, how to identify it, and what steps to take if you fall victim. With online scams constantly evolving, it’s vital to stay vigilant and protect your social media accounts.

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Phishing Isometric Background

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Overview of the Scam

The “It Looks Like Someone Accessed Your Facebook Business” scam is essentially a phishing scheme targeting Facebook users with business pages or accounts. Scammers send convincing private messages to unsuspecting page owners, duping them into giving up sensitive login information.

Here is how the Facebook message looks:

Hello Admin, It looks like someone accessed your Facebook Business and paid an unusual invoice. To secure your business, you need to answer a few questions and change your password the next time you visit Facebook. Sincerely thank! Meta security group Secure your account now: [malicious link]

Here is a step-by-step overview of how this scam typically operates:

Scammers Create Fake Facebook Security Accounts

The scammers begin by setting up fake Facebook accounts with names like “Facebook Business Security”, “Facebook Security Team”, “Facebook Account Protection” etc. The profiles often use Facebook’s logo and imagery to appear more legitimate.

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Private Message is Sent to Targets

Using the fake accounts, the scammers send private messages to Facebook page owners, claiming their business account has been “accessed by an unknown entity”. The message urges the recipient to take action to secure their account.

Fear Tactics Used in Message

To generate urgency and panic, the message may claim that someone has already paid an invoice using the compromised account. The scammers typically demand that the recipient answers security questions and changes their password immediately.

Phishing Link Included

A malicious link is inserted within the message, which redirects to a fake Facebook login page controlled by the scammers. Users who click it are prompted to enter their credentials, which are stolen.

Login Credentials Harvested

Once users visit the phishing page and enter their username/password, the scammers can gain full access to their Facebook accounts. All personal data, messages, and contacts are exposed.

Accounts Compromised

With the stolen login info, the scammers can take over Facebook business pages. They may change passwords, spread more scam links, post malicious content, or engage in other fraudulent activities. The page owner loses complete control.

This scam is especially dangerous because it targets business accounts specifically. Compromising these pages can have devastating effects on a company’s reputation and operations. Awareness is key to avoiding this scam.

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How the Scam Works in Detail

Now that you understand the general premise of this scam, let’s delve deeper into the specific techniques used by the fraudsters to ensnare victims:

1. Impersonating Legitimate Facebook Messages

The first step of this scam involves impersonating Facebook itself. The scammers register accounts with variations of the name “Facebook Business Security”, and design the profile to precisely mimic Facebook’s official account.

The profile picture, header image, and “about info” all mirror the real Facebook page. This tricks recipients into thinking the message comes directly from Facebook, making them more likely to trust it.

2. Crafting Messages That Appear Genuine

The scam messages are carefully crafted to seem like authentic security alerts from Facebook. They address the recipient personally as “admin” to establish familiarity.

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The subject line states that the business account has been “accessed”, while the message claims an “unusual invoice” was paid. This makes it appear as if money has already been stolen from the account.

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3. Inserting Deceptive Phishing Links

The most crucial element of the scam message is the embedded phishing link. The scammers claim this link leads to Facebook’s security center, where users can answer questions and reset passwords.

In reality, it goes to a fake Facebook login page the scammers control. They design it to precisely mirror the real Facebook site, so victims enter their credentials without realizing it’s fraudulent.

4. Exploiting User Psychology

On a psychological level, this scam exploits several human vulnerabilities. Firstly, it banks on people responding urgently to security alerts without verifying legitimacy. The claim that the account is already compromised pressures victims to act fast.

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Secondly, it preys on the fear of losing one’s livelihood. For businesses that depend on Facebook, account security is paramount. The threat of invoices being paid or accounts compromised therefore generates immense stress.

Lastly, it banks on people trusting messages that appear to come from friends. The personalized “admin” greeting exploits this tendency. Overall, the scam manipulate emotions and psychology to compromise victims.

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5. Stealing Login Credentials

Once a user clicks the embedded link, they are taken to the fake Facebook login page. Here, they enter their username and password, believing they are securing their account. In reality, all credentials are harvested by the scammers.

With the stolen login info, the scammers gain full access to both the user’s personal profile and business pages. This allows them to take over accounts, spread more scam links, and perpetuate additional frauds.

6. Potentially Devastating Impact on Businesses

For small businesses and organizations relying on their official Facebook presence, this scam can be catastrophic. Losing access to the account destroys their ability to reach customers and destroys the brand’s reputation.

Scammers may change account details, post offensive material, or spread viruses. Compromised business accounts also suffer severely decreased reach, as Facebook’s algorithm suppresses fraudulent pages.

Essentially, the scam can wipe out a company’s entire online presence. All the time, money and effort invested in building a brand on Facebook can vanish overnight. It is therefore crucial for organizations to learn how to avoid this scam.

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What to Do If You Have Fallen Victim

If you receive the “It Looks Like Someone Accessed Your Facebook Business” message and entered your login details, your account is likely compromised. Here are the key steps to take immediately:

1. Reset Your Facebook Password

First and foremost, reset your Facebook password immediately. Don’t use the reset link in the scam message. Instead, visit Facebook directly and use the official password reset process.

Generate a strong, randomized password that scammers can’t guess. Enable two-factor authentication for added security.

2. Check Accounts for Suspicious Activity

Thoroughly review your Facebook account and pages for any suspicious activity. Look for odd posts you didn’t create, changed account details, new page admins etc.

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Also check your Facebook ads dashboard and payments settings for unauthorized ad campaigns or transactions.

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3. Revoke Access from Unknown Sessions

In your Facebook security settings, you can view and revoke access from any unknown or suspicious sessions. This will log out the scammers from your account.

4. Scan Devices for Malware

The phishing link you clicked may have downloaded malware onto your device designed to steal data. Scan your computer, phone and network for viruses.

5. Contact Facebook Support

Reach out to Facebook directly via their help center or dedicated security channels like Facebook Protect. Report fraudulent accounts and unauthorized access.

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6. Issue Warnings About Compromised Accounts

Alert your followers both on Facebook and other channels that your account was compromised. Let them know any odd messages they received were not from you.

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7. Monitor Accounts Closely

Keep monitoring your Facebook account over the next few weeks for further unauthorized access. Attackers often wait then return to already compromised accounts.

8. Change Passwords on Other Accounts

If you reuse the same password across multiple accounts, change it everywhere immediately. Scammers leverage stolen passwords to access your other online accounts.

9. Review Credit Card Statements

Check your credit card statements closely for any unfamiliar charges. Scammers may have made unauthorized transactions using your Facebook payment information.

10. File a Police Report

For businesses, you may need to file a formal police report regarding the account hacking for insurance purposes. This creates an official record of the scam.

Falling victim to this scam can jeopardize your business, so take swift action to contain the damage. Prevent future attacks by becoming aware of the scam tactics.

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Is Your Device Infected? Run a Free Malware Scan

Slow performance, constant pop-ups, or strange behavior? These are classic signs of a malware infection. A quick way to check is to scan your device with Malwarebytes Free, one of the most trusted malware removal tools available. If you only visited a scam page and didn’t download or install anything, this scan is optional.

The free version detects and removes the most common threats, including:

  • Adware — the cause of those annoying pop-ups
  • Browser hijackers — unwanted redirects and changed homepages
  • Trojans and spyware — hidden programs stealing your data
  • Potentially unwanted programs (PUPs) — software you never asked for

👉 Select your device below — Windows, Mac, or Android — then follow the simple steps to download Malwarebytes, scan your system, and remove any threats it finds. The scan usually takes 5 to 20 minutes.

Run a Malware Scan with Malwarebytes for Windows

Malwarebytes is one of the most popular and trusted anti-malware tools for Windows — and it’s completely free for removing infections. It catches threats that many antivirus programs miss, including adware, browser hijackers, and trojans. Follow the steps below to scan your PC and remove what Malwarebytes finds.

  1. Download Malwarebytes

    Click the button below to download the latest version of Malwarebytes for Windows from the official source. The free version is all you need — it will scan your computer and remove adware, browser hijackers, and other malicious software at no cost.

    Malwarebytes Free for WindowsScans and removes malware at no cost
    Download MalwarebytesOfficial installer for Windows 11 and 10. Your download starts right away.Want real-time protection? See Malwarebytes Premium
  2. Install Malwarebytes

    When the download finishes, open your Downloads folder and double-click the MBSetup file. If Windows shows a User Account Control pop-up, click “Yes” to allow the installation.

    Windows File Explorer Downloads folder with the Malwarebytes setup file highlighted
  3. Follow the On-Screen Prompts to Install Malwarebytes

    The setup wizard will walk you through a few quick screens:

    • Choose where you’re installing the program — “Personal Computer” or “Work Computer” — then click Next.

      Malwarebytes Setup asking you to choose a protection type, with Personal selected
    • Malwarebytes will now install on your device. This usually takes under a minute.

      Malwarebytes Setup installing the program, with the progress at 92 percent
    • When installation is complete, the “Welcome to Malwarebytes” screen will open automatically.

      Welcome to Malwarebytes screen with the Get started button highlighted
    • On the final screen, click Open Malwarebytes to launch the program.

      Malwarebytes Setup success screen with the Open Malwarebytes button highlighted
  4. Optional: Check for rootkits with a Custom Scan

    You don’t need to change any settings for a normal scan. The standard Threat Scan in the next step is enough for most problems, so you can go straight to it.

    If you also want to check for rootkits, use a Custom Scan. In current versions of Malwarebytes, rootkit scanning is only available there:

    1. On the Scanner tile, click the three-dot menu and select Advanced Scan.
    2. Choose Custom Scan. In its options, check Scan for rootkits.
    3. Select your system drive (usually C:\) as the location to scan, then start the scan. It takes longer than a Threat Scan.
    4. When it finishes, review and quarantine the results as described in the steps below.

    Rootkit scanning isn’t available on Windows devices with ARM processors.

  5. Start the Scan

    Click the blue Scan button. Malwarebytes will automatically update its virus database and start checking your computer for malware.

    Malwarebytes dashboard with the Scan button on the Scanner tile highlighted
  6. Wait for the Scan to Finish

    The scan checks your entire system for browser hijackers and other malicious programs, so it can take 5 to 20 minutes depending on your computer. Feel free to do something else — just check back occasionally to see the progress.

    Malwarebytes Threat Scan in progress, listing the scan stages and the number of items scanned
  7. Quarantine the Detected Threats

    When the scan is done, you’ll see a list of everything Malwarebytes found — malware, adware, and potentially unwanted programs. Click the “Quarantine” button to remove all of them at once.

    Malwarebytes Threat Scan results listing detected potentially unwanted programs, with the Quarantine button highlighted

    Malwarebytes will now remove the malicious files and registry entries and move them safely into quarantine.

    Malwarebytes moving the selected detections to quarantine
  8. Restart Your Computer

    Some threats can only be fully removed after a reboot. If Malwarebytes asks you to restart, click Yes. Once you’re logged back in, Malwarebytes has finished removing the threats it found.

    Malwarebytes message asking to restart the computer to finish the removal, with the Yes button highlighted

When the scan is done, check whether the problems you noticed have stopped. If they continue, see the options below.

Keep your PC protectedStop the next infection before it starts
If your antivirus let this threat through, it may not be enough on its own. Malwarebytes Premium adds real-time protection that blocks malware, ransomware, and malicious websites before they can infect your computer.See Malwarebytes Premium

If you are still having problems with your computer after completing these instructions, then please follow one of the steps:

Run a Malware Scan with Malwarebytes for Mac

Malwarebytes for Mac is a free on-demand scanner that removes the malware other security software tends to miss — adware, browser hijackers, and unwanted programs included. Cleaning an infected Mac with Malwarebytes has always been completely free, and it’s our go-to recommendation. Follow the steps below to scan your Mac and remove what Malwarebytes finds.

  1. Download Malwarebytes for Mac

    Click the button below to download the latest version of Malwarebytes for Mac.

    Malwarebytes Free for MacScans and removes malware at no cost
    Download MalwarebytesOfficial installer for macOS. Your download starts right away.Want real-time protection? See Malwarebytes Premium
  2. Open the Malwarebytes setup file

    When the download finishes, open your Downloads folder and double-click the setup file to begin the installation.

    Double-click on setup file to install Malwarebytes

  3. Follow the On-Screen Prompts to Install Malwarebytes

    The Malwarebytes for Mac Installer will guide you through a few quick screens. Click “Continue” and keep following the prompts until the installation completes.

    Click Continue to install Malwarebytes for Mac

    Click again on Continue to install Malwarebytes for Mac

    Click Install to install Malwarebytes on Mac

    When the installation is complete, Malwarebytes opens to the Welcome to Malwarebytes screen. Click “Get started“.

    Malwarebytes needs Full Disk Access to check your whole Mac. When it asks, open System Settings > Privacy & Security > Full Disk Access, turn on Malwarebytes (it may be listed as Malwarebytes Protection), and confirm with your password or Touch ID. Then return to Malwarebytes. On macOS Monterey and earlier, this setting is in System Preferences > Security & Privacy > Privacy.

  4. Select “Personal Computer” or “Work Computer”

    Malwarebytes will ask what type of computer you’re installing it on. Click either Personal Computer or Work Computer, whichever applies.
    Select Personal Computer or Work Computer mac

  5. Start the Scan

    Click the “Scan” button. Malwarebytes will automatically update its detection database and begin checking your Mac for malware.
    Click on Scan button to start a system scan Mac

  6. Wait for the Scan to Finish

    Malwarebytes will scan your Mac for adware, browser hijackers, and other malicious programs. This can take a few minutes, so feel free to do something else — just check back occasionally to see the progress.
    Wait for Malwarebytes for Mac to scan for malware

  7. Quarantine the Detected Threats

    When the scan is done, you’ll see a list of everything Malwarebytes found. Click the “Quarantine” button to remove all the threats at once.
    Review the malicious programs and click on Quarantine to remove malware

  8. Restart Your Mac

    Malwarebytes will now remove all the malicious files it found. Some threats can only be fully removed after a reboot — if Malwarebytes asks you to restart, allow it. Once you’re logged back in, check whether the problems you noticed have stopped. If they come back, save the scan report and ask for help in our forum.
    Malwarebytes For Mac requesting to restart computer

If the problems you noticed continue after the scan, see the options below.

Keep your Mac protectedStop the next infection before it starts
If your Mac got infected, its built-in protection may not be enough on its own. Malwarebytes Premium for Mac adds real-time protection that blocks malware and adware before they can infect your Mac.See Malwarebytes Premium

If you are still experiencing problems while trying to remove a malicious program from your computer, please ask for help in our Mac Malware Removal Help & Support forum.

Run a Malware Scan with Malwarebytes for Android

Malwarebytes for Android scans your phone or tablet for malware, adware, and potentially unwanted apps. The free version scans only when you start a scan. Real-time protection, which checks apps automatically, is part of the paid Premium version.

  1. Download Malwarebytes for Android.

    You can download Malwarebytes for Android by clicking the link below.

    Malwarebytes for AndroidScans your phone and removes malware at no cost
    Get Malwarebytes for AndroidOpens Google Play in a new tab.Want real-time protection? See Malwarebytes Premium for Android
  2. Install Malwarebytes for Android on your phone.

    In the Google Play Store, tap “Install” to install Malwarebytes for Android on your device.

    Tap Install to install Malwarebytes for Android

    When the installation process has finished, tap “Open” to begin using Malwarebytes for Android. You can also open Malwarebytes by tapping on its icon in your phone menu or home screen.
    Malwarebytes for Android - Open App

  3. Follow the on-screen prompts to complete the setup process

    When Malwarebytes opens, it walks you through a short setup. Tap Get started and follow the prompts. If you see an offer for a trial or a paid plan, read it before you accept. You can skip it and keep using the free scanner.

    Malwarebytes will ask for permission to access the files on your phone so it can scan them. Tap Allow, or turn on the permission in the Android screen that opens, then return to Malwarebytes.

  4. Run a scan with Malwarebytes for Android

    On the main screen, tap Scan now. In some versions, you open the menu, tap Scanner, and then tap Run a scan.

  5. Wait for the Malwarebytes scan to complete.

    Malwarebytes will now start scanning your phone for adware and other malicious apps. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
    Malwarebytes scanning Android for Vmalware

  6. Remove the detected apps.

    When the scan has been completed, you will see a list of the threats that Malwarebytes for Android has detected. Next to each detected item, tap the menu icon (three dots), then choose to uninstall the app or delete the file. Android then asks you to confirm. Tap OK or Uninstall to remove the app.

  7. Restart your phone.

    When the detected apps are removed, restart your phone if Malwarebytes asks you to. Then check whether the problems you noticed have stopped.


If the problems you noticed continue after the scan, see the options below.

Keep your phone protectedStop the next infection before it starts
Malwarebytes for Android Premium adds real-time protection that blocks malicious apps and scam links before they can harm your phone.See Malwarebytes for Android

If you are still having problems with your phone after completing these instructions, then please follow one of the steps:

A factory reset erases everything on your phone. Your apps, photos, files, and settings are deleted, so use it only if the problem continues after the steps above and after you’ve asked for help. Before you reset:
  • Back up your photos, videos, files, and messages, for example to your Google account or a computer.
  • Make sure you know your Google account email and password. The phone asks for them after the reset. If you changed the password recently, Google recommends waiting 24 hours before you reset.
  • On a Samsung phone, also make sure you know your Samsung account password.
  • If you use an authenticator app for two-step verification, move your accounts to another device or save your backup codes first.
On a Google Pixel, go to Settings > System > Reset options > Erase all data (factory reset). On a Samsung Galaxy phone, go to Settings > General management > Reset > Factory data reset. Menu names differ on other phones, so check your manufacturer’s support site.

Stay Protected: Block Ads and Malicious Sites

No scan can prove a device is completely clean, so it helps to block threats before they reach you. Most infections start with a malicious ad or a fake download button — so blocking them at the source is your best defense.

We recommend AdGuard, which blocks malicious ads, phishing pages, and dangerous redirects before they can reach you.

👉 Download AdGuard and browse safely

Frequently Asked Questions

What is the “It Looks Like Someone Accessed Your Facebook Business” scam?

This is a phishing scam where scammers send Facebook page owners a private message claiming their business account was accessed. The message contains a malicious link that steals login credentials when clicked.

How do the scammers target victims?

Scammers use fake Facebook accounts impersonating Facebook Security to send alarming private messages to page owners. The message claims their account security is at risk.

What information are the scammers after?

The main goal is to steal Facebook login credentials by directing victims to a fake Facebook login page via the phishing link. This grants them full account access.

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What damage can be done if I fall for this scam?

Scammers can gain complete control of your Facebook account, including business pages. They can change details, spread scams, post offensive content and severely damage your brand.

How do I avoid falling for this Facebook scam?

Carefully inspect any messages about account security rather than blindly clicking links. Beware of phishing tactics and always visit Facebook directly via your browser if you have concerns.

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What should I do if I entered my Facebook login details?

Immediately change your password, revoke unauthorized sessions, scan your devices for malware, and monitor your accounts closely for suspicious activity. Alert your contacts about potential scams.

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Can I regain control of my Facebook account if it is compromised?

Yes, you can recover your account by resetting the password, removing unknown sessions, and contacting Facebook support. Act quickly to minimize damage caused by scammers.

How can I better protect my Facebook account in the future?

Enable two-factor authentication, use strong unique passwords, be wary of social engineering tactics in messages, keep software updated, and educate yourself on the latest online scams.

Who should I contact if I have other questions?

Reach out directly to Facebook Support through their Help Center if you have any additional account security questions. Report suspicious scam activity.

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The Bottom Line

The “It Looks Like Someone Accessed Your Facebook Business” scam poses a severe threat to organizations and entrepreneurs using Facebook. The scheme exploits fear to steal login credentials via convincing phishing messages.

If you receive suspicious messages urging you to change your password, exercise extreme caution. Verify the sender, check for phishing links, and avoid acting in haste. Contact Facebook directly if you have any account security concerns.

For businesses, losing control of your Facebook presence to scammers can be catastrophic. Take proactive steps to lock down all social media accounts, enable two-factor authentication, and train employees on scam identification.

Stay vigilant for emerging online frauds targeting Facebook users. Protect your brand, data and operations by learning to identify and outsmart these scams. Use secure practices on all business and personal accounts.

With scams constantly evolving, awareness is the best safeguard. Share information about new scams with your network, report suspicious behavior, and notify Facebook of any imposter accounts. Working collectively, we can disrupt these fraudsters and create a more secure online environment.

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Make your next click a safer one.

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Features vary by device and plan. These tools add protection; they do not guarantee that a website or offer is trustworthy.

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Written by

Thomas Orsolya

Thomas Orsolya investigates casino, shopping and other online scams as an editor at MalwareTips. Before joining MalwareTips, Thomas worked in public institutions on combating misleading advertising and on consumer protection.

46,188 articlesWriting since 2023
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