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Beware of the FAKE Quickheal Inc PayPal Invoice Email Scam

By Thomas Orsolya6 min read

Scam emails pretending to be from the antivirus software company Quickheal Inc are targeting users with fake PayPal invoices. The scam emails come from unfamiliar addresses and include false claims about your supposed support renewal payment being due. If you call the number in the scam emails, malicious actors posing as Quickheal Inc support agents aim to steal your personal and financial information. This ongoing scam has cost many victims – don’t let it happen to you.

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Quickheal scam

Overview of the Quickheal Inc Invoice Scam

This prolific scam starts with an email that appears to come from the legitimate antivirus software company Quickheal Inc. However, the messages actually originate from fraudulent addresses like support@quickhealinc.com, billing@quickhealinco.com, or quickheal-service@consultant.com.

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The scam email claims you have an unpaid renewal invoice from Quickheal Inc for antivirus software support or protection services. Some examples show invoices for ridiculous amounts like $386 or even $500 to create urgency. The emails often include an attached fake PDF invoice as proof of the renewal payment needed.

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If you call the phone number provided in the email, scammers posing as Quickheal Inc support agents will answer. They confirm some personal details to build trust, then request remote access to your computer to supposedly process a refund or cancellation. In reality, the scammers aim to steal financial information, install malware, and drain your bank accounts once granted access.

The urgent tone, poor grammar, suspicious attachments, and unfamiliar email addresses are red flags that signal this Quickheal Inc invoice is not legitimate. But the scam takes advantage of Quickheal’s reputation as a security company to convince victims the emails are real. Don’t let this scam make you the next victim.

How the Quickheal Inc PayPal Invoice Scam Works

Here is a step-by-step explanation of how the Quickheal Inc PayPal invoice phishing scam unfolds:

1. You receive an email claiming to be from Quickheal Inc.

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The scam email is sent from an address like support@quickhealinc.com or billing@quickhealinco.com. The subject line often says “Unpaid Invoice” or “Renewal Payment Due.”

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2. The email includes an urgent unpaid invoice for Quickheal Inc services.

The attached PDF invoice is fake. But it shows an amount like $386 or $500 with PayPal as the processor to create urgency. The invoice lists made up renewal dates, customer IDs, license details, and more.

3. If you call the number, scammers pretend to be Quickheal Inc support.

When victims call the number in the email, the scammers confirm some personal or account details to build trust in the call.

4. The scammers claim they see suspicious activity on your computer.

The fake support agent will say they’ve detected malware, viruses, or unauthorized logins on your device. This sets up the next phase.

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5. They offer to remove the threats if you provide remote access.

The scammers say they need temporary remote access to your computer to scan, fix issues, and process your refund/cancellation for the fake invoice.

6. If you allow access, the scammers can install malware, steal info, and drain accounts.

Once granted access, the attackers can:

  • Record passwords, financial details, and personal data
  • Install malware and spyware for continued access
  • Drain bank accounts and steal money
  • Hold your device for ransom

7. You’ve now become a victim of fraud.

In the end, falling for this scam can lead to identity theft, financial account infiltration, and stolen funds. Quickheal Inc had nothing to do with the fake invoices and calls.

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What to Do If You Fell for the Quickheal Inc Scam

If you called the number in a Quickheal Inc scam email and granted the scammers remote access, take these steps right away:

  • Disconnect your device from the internet. This stops the attacker’s access immediately.
  • Run anti-malware and antivirus scans. Check for and remove any malware, spyware, or viruses.
  • Change all account passwords. Update passwords for online banking, PayPal, email, and any accounts storing financial or personal data. Enable two-factor authentication when possible.
  • Contact your bank and credit card companies. Alert them to possible fraud on your accounts. Closely monitor statements and transactions.
  • Place fraud alerts. Contact Equifax, Experian and TransUnion to place fraud alerts on your credit. This blocks new lines of credit being opened.
  • File a complaint with the FTC. Report the scam to the Federal Trade Commission at ReportFraud.ftc.gov. Provide details on the scam email, sender address, phone number, and more.
  • Warn others. Share your experience publicly or on social media to spread awareness about the Quickheal Inc invoice phishing scam. Your story could prevent others from being victimized.

Being proactive after an attack is critical to help limit damages and prevent further misuse of your personal data. Don’t let embarrassment or fear stop you from taking action to protect yourself after falling for this scam.

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Frequently Asked Questions About the Quickheal Inc Invoice Scam

1. What is the Quickheal Inc invoice email scam?

The Quickheal Inc invoice scam is a phishing scam where scammers send fake invoices claiming you owe money to Quickheal Inc for antivirus services. The scam aims to get victims to call a number where scammers posing as Quickheal support will gain remote access to steal financial information and money.

2. How do the scam emails reach recipients?

The fake invoices come from email addresses like support@quickhealinc.com or billing@quickhealinco.com instead of a legitimate Quickheal Inc email. The scam emails often land in spam folders initially before reaching inboxes.

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3. What details are included in the fake Quickheal Inc invoices?

The fraudulent invoices list fake customer IDs, renewal dates, license details, and very high amounts due like $386 or $500. An attached PDF invoice tries to appear legitimate with the Quickheal Inc logo and PayPal listed for processing.

4. What happens if you call the number in the email?

If you call the phone number in the scam email, malicious actors pretend to be Quickheal Inc support agents. They will confirm some of your details, claim there are issues detected on your device, and offer remote access to supposedly fix the problems.

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5. How do the scammers attack once granted remote access?

Once given remote access, the attackers can:

  • Record your passwords, financial details, and personal data
  • Secretly install malware for continued access
  • Drain your bank accounts and steal money
  • Encrypt your device files and demand ransom
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6. What are signs the Quickheal Inc invoice is fake?

Warning signs include:

  • Urgent demands to call and settle payment
  • Unfamiliar sender email addresses
  • Fake customer IDs and renewal dates
  • Poorly formatted invoices and logos
  • Requests for remote access to process refunds

7. How can you avoid becoming a victim?

To avoid falling for this scam:

  • Delete suspicious Quickheal Inc emails instead of calling
  • Check your actual Quickheal account for any real invoices
  • Never provide personal details based on unsolicited emails/calls
  • Use strong unique passwords and two-factor authentication
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8. What should you do if you fell for this scam?

If you provided scammers access, take these steps immediately:

  • Disconnect your device from the internet
  • Run antivirus scans to check for malware
  • Reset passwords on financial accounts
  • Contact banks and credit bureaus to freeze accounts
  • Report the scam to the FTC
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9. How can you stay safe from similar invoice scams?

Safety tips:

  • Avoid calling numbers or clicking links in suspicious emails
  • Go directly to company sites instead of contacting senders
  • Use security software to block malware and phishing sites
  • Never provide personal or financial details over the phone
  • Verify invoices directly through your accounts

10. How can Quickheal Inc prevent their name being used in scams?

Quickheal Inc can help avoid scams by:

  • Increasing awareness of the scam on their site
  • Implementing DMARC and stricter email authentication
  • Providing more invoice and payment details on their portal
  • Offering enhanced account security like two-factor authentication
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The Bottom Line on the Quickheal Inc PayPal Invoice Scam

This prolific scam starts with a fake invoice email claiming you owe Quickheal Inc money for antivirus services. The scammers are not associated with Quickheal Inc in any way. If you call the phone number provided, malicious actors posing as Quickheal support will gain remote access to steal info and money from victims.

Watch for these red flags to identify the fraudulent Quickheal Inc emails:

  • Invoice is sent from unfamiliar email addresses
  • Attachments have poor formatting or low-quality logos
  • Urgent demands to call support and settle payment
  • Requests for remote access to process refunds

Never call or provide personal details based on suspicious and urgent emails. Go directly to Quickheal Inc’s official website at quickheal.com if you have any payment or account issues. And remember Quickheal Inc support will never cold call demanding immediate payment. The savviest protection against scams is staying informed, vigilant, and cautious.

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Written by

Thomas Orsolya

Thomas is an expert at uncovering scams and providing in-depth reporting on cyber threats and online fraud. As an editor, he is dedicated to keeping readers informed on the latest developments in cybersecurity and tech.

44,486 articlesWriting since 2023
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