Scam report Scam Alerts

Beware of the FAKE Quickheal Inc PayPal Invoice Email Scam

By Thomas Orsolya6 min read

Scam emails pretending to be from the antivirus software company Quickheal Inc are targeting users with fake PayPal invoices. The scam emails come from unfamiliar addresses and include false claims about your supposed support renewal payment being due. If you call the number in the scam emails, malicious actors posing as Quickheal Inc support agents aim to steal your personal and financial information. This ongoing scam has cost many victims – don’t let it happen to you.

Advertisements
Quickheal scam
Advertisements

Overview of the Quickheal Inc Invoice Scam

This prolific scam starts with an email that appears to come from the legitimate antivirus software company Quickheal Inc. However, the messages actually originate from fraudulent addresses like support@quickhealinc.com, billing@quickhealinco.com, or quickheal-service@consultant.com.

The scam email claims you have an unpaid renewal invoice from Quickheal Inc for antivirus software support or protection services. Some examples show invoices for ridiculous amounts like $386 or even $500 to create urgency. The emails often include an attached fake PDF invoice as proof of the renewal payment needed.

Advertisements

If you call the phone number provided in the email, scammers posing as Quickheal Inc support agents will answer. They confirm some personal details to build trust, then request remote access to your computer to supposedly process a refund or cancellation. In reality, the scammers aim to steal financial information, install malware, and drain your bank accounts once granted access.

The urgent tone, poor grammar, suspicious attachments, and unfamiliar email addresses are red flags that signal this Quickheal Inc invoice is not legitimate. But the scam takes advantage of Quickheal’s reputation as a security company to convince victims the emails are real. Don’t let this scam make you the next victim.

How the Quickheal Inc PayPal Invoice Scam Works

Here is a step-by-step explanation of how the Quickheal Inc PayPal invoice phishing scam unfolds:

1. You receive an email claiming to be from Quickheal Inc.

Advertisements

The scam email is sent from an address like support@quickhealinc.com or billing@quickhealinco.com. The subject line often says “Unpaid Invoice” or “Renewal Payment Due.”

2. The email includes an urgent unpaid invoice for Quickheal Inc services.

The attached PDF invoice is fake. But it shows an amount like $386 or $500 with PayPal as the processor to create urgency. The invoice lists made up renewal dates, customer IDs, license details, and more.

Advertisements

3. If you call the number, scammers pretend to be Quickheal Inc support.

When victims call the number in the email, the scammers confirm some personal or account details to build trust in the call.

4. The scammers claim they see suspicious activity on your computer.

The fake support agent will say they’ve detected malware, viruses, or unauthorized logins on your device. This sets up the next phase.

Advertisements

5. They offer to remove the threats if you provide remote access.

The scammers say they need temporary remote access to your computer to scan, fix issues, and process your refund/cancellation for the fake invoice.

6. If you allow access, the scammers can install malware, steal info, and drain accounts.

Once granted access, the attackers can:

  • Record passwords, financial details, and personal data
  • Install malware and spyware for continued access
  • Drain bank accounts and steal money
  • Hold your device for ransom

7. You’ve now become a victim of fraud.

In the end, falling for this scam can lead to identity theft, financial account infiltration, and stolen funds. Quickheal Inc had nothing to do with the fake invoices and calls.

Advertisements

What to Do If You Fell for the Quickheal Inc Scam

If you called the number in a Quickheal Inc scam email and granted the scammers remote access, take these steps right away:

  • Disconnect your device from the internet. This stops the attacker’s access immediately.
  • Run anti-malware and antivirus scans. Check for and remove any malware, spyware, or viruses.
  • Change all account passwords. Update passwords for online banking, PayPal, email, and any accounts storing financial or personal data. Enable two-factor authentication when possible.
  • Contact your bank and credit card companies. Alert them to possible fraud on your accounts. Closely monitor statements and transactions.
  • Place fraud alerts. Contact Equifax, Experian and TransUnion to place fraud alerts on your credit. This blocks new lines of credit being opened.
  • File a complaint with the FTC. Report the scam to the Federal Trade Commission at ReportFraud.ftc.gov. Provide details on the scam email, sender address, phone number, and more.
  • Warn others. Share your experience publicly or on social media to spread awareness about the Quickheal Inc invoice phishing scam. Your story could prevent others from being victimized.

Being proactive after an attack is critical to help limit damages and prevent further misuse of your personal data. Don’t let embarrassment or fear stop you from taking action to protect yourself after falling for this scam.

Advertisements

Is Your Device Infected? Run a Free Malware Scan

Slow performance, constant pop-ups, or strange behavior? These are classic signs of a malware infection. A quick way to check is to scan your device with Malwarebytes Free, one of the most trusted malware removal tools available. If you only visited a scam page and didn’t download or install anything, this scan is optional.

The free version detects and removes the most common threats, including:

  • Adware β€” the cause of those annoying pop-ups
  • Browser hijackers β€” unwanted redirects and changed homepages
  • Trojans and spyware β€” hidden programs stealing your data
  • Potentially unwanted programs (PUPs) β€” software you never asked for

πŸ‘‰ Select your device below β€” Windows, Mac, or Android β€” then follow the simple steps to download Malwarebytes, scan your system, and remove any threats it finds. The scan usually takes 5 to 20 minutes.

Run a Malware Scan with Malwarebytes for Windows

Malwarebytes is one of the most popular and trusted anti-malware tools for Windows β€” and it’s completely free for removing infections. It catches threats that many antivirus programs miss, including adware, browser hijackers, and trojans. Follow the steps below to scan your PC and remove what Malwarebytes finds.

  1. Download Malwarebytes

    Click the button below to download the latest version of Malwarebytes for Windows from the official source. The free version is all you need β€” it will scan your computer and remove adware, browser hijackers, and other malicious software at no cost.

    Malwarebytes Free for WindowsScans and removes malware at no cost
    Download MalwarebytesOfficial installer for Windows 11 and 10. Your download starts right away.Want real-time protection? See Malwarebytes Premium
  2. Install Malwarebytes

    When the download finishes, open your Downloads folder and double-click the MBSetup file. If Windows shows a User Account Control pop-up, click “Yes” to allow the installation.

    Windows File Explorer Downloads folder with the Malwarebytes setup file highlighted
  3. Follow the On-Screen Prompts to Install Malwarebytes

    The setup wizard will walk you through a few quick screens:

    • Choose where you’re installing the program β€” “Personal Computer” or “Work Computer” β€” then click Next.

      Malwarebytes Setup asking you to choose a protection type, with Personal selected
    • Malwarebytes will now install on your device. This usually takes under a minute.

      Malwarebytes Setup installing the program, with the progress at 92 percent
    • When installation is complete, the “Welcome to Malwarebytes” screen will open automatically.

      Welcome to Malwarebytes screen with the Get started button highlighted
    • On the final screen, click Open Malwarebytes to launch the program.

      Malwarebytes Setup success screen with the Open Malwarebytes button highlighted
  4. Optional: Check for rootkits with a Custom Scan

    You don’t need to change any settings for a normal scan. The standard Threat Scan in the next step is enough for most problems, so you can go straight to it.

    If you also want to check for rootkits, use a Custom Scan. In current versions of Malwarebytes, rootkit scanning is only available there:

    1. On the Scanner tile, click the three-dot menu and select Advanced Scan.
    2. Choose Custom Scan. In its options, check Scan for rootkits.
    3. Select your system drive (usually C:\) as the location to scan, then start the scan. It takes longer than a Threat Scan.
    4. When it finishes, review and quarantine the results as described in the steps below.

    Rootkit scanning isn’t available on Windows devices with ARM processors.

  5. Start the Scan

    Click the blue Scan button. Malwarebytes will automatically update its virus database and start checking your computer for malware.

    Malwarebytes dashboard with the Scan button on the Scanner tile highlighted
  6. Wait for the Scan to Finish

    The scan checks your entire system for browser hijackers and other malicious programs, so it can take 5 to 20 minutes depending on your computer. Feel free to do something else β€” just check back occasionally to see the progress.

    Malwarebytes Threat Scan in progress, listing the scan stages and the number of items scanned
  7. Quarantine the Detected Threats

    When the scan is done, you’ll see a list of everything Malwarebytes found β€” malware, adware, and potentially unwanted programs. Click the “Quarantine” button to remove all of them at once.

    Malwarebytes Threat Scan results listing detected potentially unwanted programs, with the Quarantine button highlighted

    Malwarebytes will now remove the malicious files and registry entries and move them safely into quarantine.

    Malwarebytes moving the selected detections to quarantine
  8. Restart Your Computer

    Some threats can only be fully removed after a reboot. If Malwarebytes asks you to restart, click Yes. Once you’re logged back in, Malwarebytes has finished removing the threats it found.

    Malwarebytes message asking to restart the computer to finish the removal, with the Yes button highlighted

When the scan is done, check whether the problems you noticed have stopped. If they continue, see the options below.

Keep your PC protectedStop the next infection before it starts
If your antivirus let this threat through, it may not be enough on its own. Malwarebytes Premium adds real-time protection that blocks malware, ransomware, and malicious websites before they can infect your computer.See Malwarebytes Premium

If you are still having problems with your computer after completing these instructions, then please follow one of the steps:

Run a Malware Scan with Malwarebytes for Mac

Malwarebytes for Mac is a free on-demand scanner that removes the malware other security software tends to miss β€” adware, browser hijackers, and unwanted programs included. Cleaning an infected Mac with Malwarebytes has always been completely free, and it’s our go-to recommendation. Follow the steps below to scan your Mac and remove what Malwarebytes finds.

  1. Download Malwarebytes for Mac

    Click the button below to download the latest version of Malwarebytes for Mac.

    Malwarebytes Free for MacScans and removes malware at no cost
    Download MalwarebytesOfficial installer for macOS. Your download starts right away.Want real-time protection? See Malwarebytes Premium
  2. Open the Malwarebytes setup file

    When the download finishes, open your Downloads folder and double-click the setup file to begin the installation.

    Double-click on setup file to install Malwarebytes

  3. Follow the On-Screen Prompts to Install Malwarebytes

    The Malwarebytes for Mac Installer will guide you through a few quick screens. Click “Continue” and keep following the prompts until the installation completes.

    Click Continue to install Malwarebytes for Mac

    Click again on Continue to install Malwarebytes for Mac

    Click Install to install Malwarebytes on Mac

    When the installation is complete, Malwarebytes opens to the Welcome to Malwarebytes screen. Click “Get started“.

    Malwarebytes needs Full Disk Access to check your whole Mac. When it asks, open System Settings > Privacy & Security > Full Disk Access, turn on Malwarebytes (it may be listed as Malwarebytes Protection), and confirm with your password or Touch ID. Then return to Malwarebytes. On macOS Monterey and earlier, this setting is in System Preferences > Security & Privacy > Privacy.

  4. Select “Personal Computer” or “Work Computer”

    Malwarebytes will ask what type of computer you’re installing it on. Click either Personal Computer or Work Computer, whichever applies.
    Select Personal Computer or Work Computer mac

  5. Start the Scan

    Click the “Scan” button. Malwarebytes will automatically update its detection database and begin checking your Mac for malware.
    Click on Scan button to start a system scan Mac

  6. Wait for the Scan to Finish

    Malwarebytes will scan your Mac for adware, browser hijackers, and other malicious programs. This can take a few minutes, so feel free to do something else β€” just check back occasionally to see the progress.
    Wait for Malwarebytes for Mac to scan for malware

  7. Quarantine the Detected Threats

    When the scan is done, you’ll see a list of everything Malwarebytes found. Click the “Quarantine” button to remove all the threats at once.
    Review the malicious programs and click on Quarantine to remove malware

  8. Restart Your Mac

    Malwarebytes will now remove all the malicious files it found. Some threats can only be fully removed after a reboot β€” if Malwarebytes asks you to restart, allow it. Once you’re logged back in, check whether the problems you noticed have stopped. If they come back, save the scan report and ask for help in our forum.
    Malwarebytes For Mac requesting to restart computer

If the problems you noticed continue after the scan, see the options below.

Keep your Mac protectedStop the next infection before it starts
If your Mac got infected, its built-in protection may not be enough on its own. Malwarebytes Premium for Mac adds real-time protection that blocks malware and adware before they can infect your Mac.See Malwarebytes Premium

If you are still experiencing problems while trying to remove a malicious program from your computer, please ask for help in our Mac Malware Removal Help & Support forum.

Run a Malware Scan with Malwarebytes for Android

Malwarebytes for Android scans your phone or tablet for malware, adware, and potentially unwanted apps. The free version scans only when you start a scan. Real-time protection, which checks apps automatically, is part of the paid Premium version.

  1. Download Malwarebytes for Android.

    You can download Malwarebytes for Android by clicking the link below.

    Malwarebytes for AndroidScans your phone and removes malware at no cost
    Get Malwarebytes for AndroidOpens Google Play in a new tab.Want real-time protection? See Malwarebytes Premium for Android
  2. Install Malwarebytes for Android on your phone.

    In the Google Play Store, tap “Install” to install Malwarebytes for Android on your device.

    Tap Install to install Malwarebytes for Android

    When the installation process has finished, tap “Open” to begin using Malwarebytes for Android. You can also open Malwarebytes by tapping on its icon in your phone menu or home screen.
    Malwarebytes for Android - Open App

  3. Follow the on-screen prompts to complete the setup process

    When Malwarebytes opens, it walks you through a short setup. Tap Get started and follow the prompts. If you see an offer for a trial or a paid plan, read it before you accept. You can skip it and keep using the free scanner.

    Malwarebytes will ask for permission to access the files on your phone so it can scan them. Tap Allow, or turn on the permission in the Android screen that opens, then return to Malwarebytes.

  4. Run a scan with Malwarebytes for Android

    On the main screen, tap Scan now. In some versions, you open the menu, tap Scanner, and then tap Run a scan.

  5. Wait for the Malwarebytes scan to complete.

    Malwarebytes will now start scanning your phone for adware and other malicious apps. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
    Malwarebytes scanning Android for Vmalware

  6. Remove the detected apps.

    When the scan has been completed, you will see a list of the threats that Malwarebytes for Android has detected. Next to each detected item, tap the menu icon (three dots), then choose to uninstall the app or delete the file. Android then asks you to confirm. Tap OK or Uninstall to remove the app.

  7. Restart your phone.

    When the detected apps are removed, restart your phone if Malwarebytes asks you to. Then check whether the problems you noticed have stopped.


If the problems you noticed continue after the scan, see the options below.

Keep your phone protectedStop the next infection before it starts
Malwarebytes for Android Premium adds real-time protection that blocks malicious apps and scam links before they can harm your phone.See Malwarebytes for Android

If you are still having problems with your phone after completing these instructions, then please follow one of the steps:

A factory reset erases everything on your phone. Your apps, photos, files, and settings are deleted, so use it only if the problem continues after the steps above and after you’ve asked for help. Before you reset:
  • Back up your photos, videos, files, and messages, for example to your Google account or a computer.
  • Make sure you know your Google account email and password. The phone asks for them after the reset. If you changed the password recently, Google recommends waiting 24 hours before you reset.
  • On a Samsung phone, also make sure you know your Samsung account password.
  • If you use an authenticator app for two-step verification, move your accounts to another device or save your backup codes first.
On a Google Pixel, go to Settings > System > Reset options > Erase all data (factory reset). On a Samsung Galaxy phone, go to Settings > General management > Reset > Factory data reset. Menu names differ on other phones, so check your manufacturer’s support site.

Stay Protected: Block Ads and Malicious Sites

No scan can prove a device is completely clean, so it helps to block threats before they reach you. Most infections start with a malicious ad or a fake download button β€” so blocking them at the source is your best defense.

We recommend AdGuard, which blocks malicious ads, phishing pages, and dangerous redirects before they can reach you.

πŸ‘‰ Download AdGuard and browse safely

Frequently Asked Questions About the Quickheal Inc Invoice Scam

1. What is the Quickheal Inc invoice email scam?

The Quickheal Inc invoice scam is a phishing scam where scammers send fake invoices claiming you owe money to Quickheal Inc for antivirus services. The scam aims to get victims to call a number where scammers posing as Quickheal support will gain remote access to steal financial information and money.

2. How do the scam emails reach recipients?

The fake invoices come from email addresses like support@quickhealinc.com or billing@quickhealinco.com instead of a legitimate Quickheal Inc email. The scam emails often land in spam folders initially before reaching inboxes.

Advertisements

3. What details are included in the fake Quickheal Inc invoices?

The fraudulent invoices list fake customer IDs, renewal dates, license details, and very high amounts due like $386 or $500. An attached PDF invoice tries to appear legitimate with the Quickheal Inc logo and PayPal listed for processing.

4. What happens if you call the number in the email?

If you call the phone number in the scam email, malicious actors pretend to be Quickheal Inc support agents. They will confirm some of your details, claim there are issues detected on your device, and offer remote access to supposedly fix the problems.

Advertisements

5. How do the scammers attack once granted remote access?

Once given remote access, the attackers can:

  • Record your passwords, financial details, and personal data
  • Secretly install malware for continued access
  • Drain your bank accounts and steal money
  • Encrypt your device files and demand ransom
Advertisements

6. What are signs the Quickheal Inc invoice is fake?

Warning signs include:

  • Urgent demands to call and settle payment
  • Unfamiliar sender email addresses
  • Fake customer IDs and renewal dates
  • Poorly formatted invoices and logos
  • Requests for remote access to process refunds

7. How can you avoid becoming a victim?

To avoid falling for this scam:

  • Delete suspicious Quickheal Inc emails instead of calling
  • Check your actual Quickheal account for any real invoices
  • Never provide personal details based on unsolicited emails/calls
  • Use strong unique passwords and two-factor authentication
Advertisements

8. What should you do if you fell for this scam?

If you provided scammers access, take these steps immediately:

  • Disconnect your device from the internet
  • Run antivirus scans to check for malware
  • Reset passwords on financial accounts
  • Contact banks and credit bureaus to freeze accounts
  • Report the scam to the FTC
Advertisements

9. How can you stay safe from similar invoice scams?

Safety tips:

  • Avoid calling numbers or clicking links in suspicious emails
  • Go directly to company sites instead of contacting senders
  • Use security software to block malware and phishing sites
  • Never provide personal or financial details over the phone
  • Verify invoices directly through your accounts

10. How can Quickheal Inc prevent their name being used in scams?

Quickheal Inc can help avoid scams by:

  • Increasing awareness of the scam on their site
  • Implementing DMARC and stricter email authentication
  • Providing more invoice and payment details on their portal
  • Offering enhanced account security like two-factor authentication
Advertisements

The Bottom Line on the Quickheal Inc PayPal Invoice Scam

This prolific scam starts with a fake invoice email claiming you owe Quickheal Inc money for antivirus services. The scammers are not associated with Quickheal Inc in any way. If you call the phone number provided, malicious actors posing as Quickheal support will gain remote access to steal info and money from victims.

Watch for these red flags to identify the fraudulent Quickheal Inc emails:

  • Invoice is sent from unfamiliar email addresses
  • Attachments have poor formatting or low-quality logos
  • Urgent demands to call support and settle payment
  • Requests for remote access to process refunds

Never call or provide personal details based on suspicious and urgent emails. Go directly to Quickheal Inc’s official website at quickheal.com if you have any payment or account issues. And remember Quickheal Inc support will never cold call demanding immediate payment. The savviest protection against scams is staying informed, vigilant, and cautious.

Advertisements

Pause before the next suspicious message.

A convincing message can lead to a fake login page. These tools add checks and browsing protection alongside your own verification.

Affiliate links We may earn a commission if you buy through these links, at no extra cost to you. How we’re funded

MalwarebytesSCAM & MALWARE PROTECTION

Check the message before you respond.

Share suspicious text or a link with Malwarebytes Scam Guard for an assessment. Premium Security adds protection against phishing and other web threats.

  • Scam Guard for suspicious messages
  • Real-time malware protection with Premium
Explore MalwarebytesExplore features on the official website
AdGuardAD & TRACKER BLOCKING

Cut down the distractions around you.

AdGuard filters intrusive ads and trackers. Its supported protection features can also help block access to known dangerous websites.

  • Blocks intrusive ads and pop-ups
  • Filters trackers while you browse
Explore AdGuardExplore features on the official website

Features vary by device and plan. These tools add protection; they do not guarantee that a website or offer is trustworthy.

Join the discussion

0 comments

Share your experience or ask a question about this article.

Discussion

Start the conversation

Have a question or something useful to share? Add the first comment.

Report a comment

Reports are private and reviewed by a moderator.

Written by

Thomas Orsolya

Thomas Orsolya investigates casino, shopping and other online scams as an editor at MalwareTips. Before joining MalwareTips, Thomas worked in public institutions on combating misleading advertising and on consumer protection.

46,077 articlesWriting since 2023
More from Thomas β†’

MalwareTips community Β· since 2009

Stuck on a step? 75,000+ members can help you for free.

Post your question on the forum and our volunteer malware removal experts will walk you through it, step by step.

75K+members
999K+forum messages
100K+forum topics
17+years online

Previous

Warning! Don’t Fall for the Fake CA Toll Invoice Text Scam

Next

1KRjnCvcibAPRgbKn49AtfAHBDvSLep5AR Bitcoin Scam

Share