If your web browser is constantly being redirected to the Protected.news site, then it is possible that you have an adware program installed on your PC. Adware is unwanted software designed to throw advertisements up on your screen, most often within a web browser.
These Protected.news pop-up ads are caused by adware installed on your computer. These malicious programs are bundled with other free software that you download off of the Internet. Unfortunately, some free downloads do not adequately disclose that other software will also be installed and you may find that you have installed adware without your knowledge.
Once this malicious program is installed, whenever you will browse the Internet, unwanted advertisements from Protected.news will pop-up. These Protected.news ads will display a “Show notification” message, asking you to subscribe to notifications from this site. If you click on the “Allow” button, then you will start seeing unwanted pop-up ads from Protected.news on your desktop even when your browser is closed.
To make matters worse this malicious program will change the Chrome group policy settings so that prevent you from deleting the notifications once they are configured.
You may also see in the browser status bar the following messages: “Waiting for Protected.news”, “Transferring data from Protected.news”, “Looking up Protected.news”, “Read Protected.news”, “Connected to Protected.news”.
Here are a few typical signs that you have adware on your system:
- Advertisements appear in places they shouldn’t be.
- Your web browser’s homepage has mysteriously changed without your permission.
- Web pages that you typically visit are not displaying properly.
- Website links redirect to sites different from what you expected.
- Browser popups appear which recommend fake updates or other software.
- Other unwanted programs might get installed without your knowledge.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.
This guide was written to help Windows users remove adware from their PC’s, if your just looking for a way to block the Protected.news redirect on a specific site, then you can use a free browser extension like Adblock.
How to remove Protected.news redirect (Virus Removal Guide)
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.
- STEP 1: Uninstall the malicious programs from Windows
- STEP 2: Use Malwarebytes to remove the Protected.news Notification Spam
- STEP 3: Use Zemana AntiMalware Free to scan for malware and unwanted programs
- STEP 4: Double-check for malicious programs with HitmanPro
- (OPTIONAL) STEP 5: Reset your browser to the default settings
STEP 1 : Uninstall the malicious programs from Windows
In this first step, we will try to identify and remove any malicious program that might be installed on your computer.
- Go to the uninstall menu.
Windows 10 or Windows 8.1
- To uninstall a program on Windows 10 or Windows 8, right-click on the Windows Start button and choose “Control Panel” from the pop-up menu.
- When the “Control Panel” window opens click on the “Uninstall a program” option under “Programs” category.
Windows 7
- If you are using Windows XP, Windows Vista or Windows 7, click the “Start” button, then click on the “Control Panel” menu option.
- When the “Control Panel” window opens click on the “Uninstall a program” option under “Programs” category.
- To uninstall a program on Windows 10 or Windows 8, right-click on the Windows Start button and choose “Control Panel” from the pop-up menu.
- When the “Programs and Features” screen is displayed, scroll through the list of currently installed programs and uninstall all the unwanted or suspicious programs.
Known malicious programs: YeaDesktop, Wajam, 1.0.0.1, DNS Unlocker, Cinema Plus, Price Minus, SalesPlus, New Player, MediaVideosPlayers, Browsers_Apps_Pro, PriceLEess, Pic Enhance, Sm23mS, Salus, Network System Driver, SS8, Save Daily Deals, Word Proser, Desktop Temperature Monitor, CloudScout Parental Control, Savefier, Savepass, HostSecurePlugin, CheckMeUp or HD-V2.2.The malicious program may have a different name on your computer. To view the most recently installed programs, you can click on the “Installed On” column to sort your program by the installation date. Scroll through the list, and uninstall any unwanted or unknown programs.
If you cannot find any unwanted programs on your computer, you can proceed with the next step.
If you are having issues while trying to uninstall a program, you can use Revo Uninstaller to completely remove this unwanted program from your machine.
STEP 2: Use Malwarebytes to remove the Protected.news Notification Spam
Malwarebytes is a powerful on-demand scanner which will remove the Protected.news pop-up ads from your PC. It is important to note that Malwarebytes will run alongside antivirus software without conflicts.
- You can download download Malwarebytes from the below link.
MALWAREBYTES DOWNLOAD LINK (This link open a new page from where you can download “Malwarebytes”) - When Malwarebytes has finished downloading, double-click on the “mb3-setup-consumer” file to install Malwarebytes on your computer.
You may be presented with an User Account Control pop-up asking if you want to allow Malwarebytes to make changes to your device. If this happens, you should click “Yes” to continue with the installation.
- When the Malwarebytes installation begins, you will see the Malwarebytes Setup Wizard which will guide you through the installation process.
To install Malwarebytes on your machine, keep following the prompts by clicking the “Next” button.
- Once installed, Malwarebytes will automatically start and update the antivirus database. To start a system scan you can click on the “Scan Now” button.
- Malwarebytes will now start scanning your computer for malicious programs.
This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
- When the scan has completed, you will be presented with a screen showing the malware infections that Malwarebytes has detected.
To remove the malicious programs that Malwarebytes has found, click on the “Quarantine Selected” button.
- Malwarebytes will now quarantine all the malicious files and registry keys that it has found.
To complete the malware removal process, Malwarebytes may ask you to restart your computer.
When the malware removal process is complete, you can close Malwarebytes and continue with the rest of the instructions.
STEP 3: Use Zemana AntiMalware Free to scan for Malware and Unwanted Programs
Zemana AntiMalware is a free malware scanner which can detect malicious programs that your antivirus has failed to find.
- You can download Zemana AntiMalware Free from the below link:
ZEMANA ANTIMALWARE FREE DOWNLOAD LINK (This link open a new webpage from where you can download “Zemana AntiMalware Free”) - Double-click on the file named “Zemana.AntiMalware.Setup.exe” to start the installation of Zemana AntiMalware.
You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click “Yes” to continue with the installation.
- Click on the “Next” button, to install Zemana AntiMalware on your computer.
When you reach the “Select Additional Tasks” screen, you can opt-out the “Enable Real Time Protection” option, then click on the “Next” button.
- When Zemana AntiMalware will start, click on the “Scan” button.
- Zemana AntiMalware will now scan computer for malicious files. This process can take up to 10 minutes.
- When Zemana AntiMalware has finished it will display a list of all the malware that the program found. Click on the “Next” button, to remove the malicious files from your computer.
Zemana AntiMalware will now start to remove all the malicious programs from your computer. When the process is complete, you may need to restart your computer.
STEP 4: Double-check for malicious programs for HitmanPro
HitmanPro can find and remove malware, adware, bots, and other threats that even the best antivirus suite can oftentimes miss. HitmanPro is designed to run alongside your antivirus suite, firewall, and other security tools.
- You can download HitmanPro from the below link:
HITMANPRO DOWNLOAD LINK (This link will open a new web page from where you can download “HitmanPro”) - When HitmanPro has finished downloading, double-click on the “hitmanpro” file to install this program on your computer.
You may be presented with an User Account Control pop-up asking if you want to allow HitmanPro to make changes to your device. If this happens, you should click “Yes” to continue with the installation.
- When the program starts you will be presented with the start screen as shown below. Now click on the Next button to continue with the scan process.
- HitmanPro will now begin to scan your computer for malware.
- When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the “Next” button, to remove malware.
- Click on the “Activate free license” button to begin the free 30 days trial, and remove all the malicious files from your computer.
When the process is complete, you can close HitmanPro and continue with the rest of the instructions.
(OPTIONAL) STEP 5: Reset your browser to the default settings
This step should be performed only if your issues have not been solved by the previous steps.
Google Chrome
1. Reset the Group Policy to remove the Protected.news pop-up ads
This malicious program will configure a Chrome group policy under the Registry key HKLM\SOFTWARE\Policies\Google\Chrome\NotificationsAllowedForUrls that prevents you from deleting the notifications once they are configured. To fix this we will need to reset the Chrome group policy by running the below commands.
- Open the Command Prompt by pressing “Windows Key + X”, and click on “Command Prompt (Admin)” to open it in Administrator mode.
You can easily open the command prompt by typing “cmd” into the search box (Win + S), then right-click and choose Run as Administrator - In the Command prompt type (or copy/paste) the following commands:
- Type:
rd /S /Q "%WinDir%\System32\GroupPolicyUsers"
Press Enter. - Type:
rd /S /Q "%WinDir%\System32\GroupPolicy"
Press Enter. - Type:
gpupdate /force
Press Enter.
You should see the following notifications after the commands been run:
User Policy update has completed successfully.
Computer Policy update has completed successfully
- Type:
2. Reset Google Chrome to the default settings
Google Chrome has an option that will reset itself to its default settings. Resetting your browser settings will reset the unwanted changes caused by installing other programs. However, your saved bookmarks and passwords will not be cleared or changed.
- Click on Chrome’s main menu button, represented by three horizontal lines. When the drop-down menu appears, select the option labeled Settings.
- Chrome’s Settings should now be displayed in a new tab or window, depending on your configuration. Next, scroll to the bottom of the page and click on the Advanced link (as seen in the below example).
- Chrome’s advanced Settings should now be displayed. Scroll down until the Reset browser settings section is visible, as shown in the example below. Next, click on the Reset settings button.
- A confirmation dialog should now be displayed, detailing the components that will be restored to their default state should you continue on with the reset process. To complete the restoration process, click on the Reset button.
Internet Explorer
- Open Internet Explorer, click on the “gear icon” in the upper right part of your browser, then click again on Internet Options.
- In the “Internet Options” dialog box, click on the “Advanced” tab, then click on the “Reset” button.
- In the “Reset Internet Explorer settings” section, select the “Delete personal settings” check box, then click on “Reset” button.
- When Internet Explorer has completed its task, click on the “Close” button in the confirmation dialogue box. You will now need to close your browser, and then you can open Internet Explorer again.
Mozilla Firefox
- In the upper-right corner of the Firefox window, click the Firefox menu button, then click on the “Help” button.
- From the Help menu, choose Troubleshooting Information.
If you’re unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting information page.
- Click the “Refresh Firefox” button in the upper-right corner of the “Troubleshooting Information” page.
- To continue, click on the “Refresh Firefox” button in the new confirmation window that opens.
- Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“.
Your PC should now be free of the Protected.news adware. If you are still experiencing problems while trying to remove Protected.newsa redirect from your web browser, please do one of the following:
- Run a system scan with Emsisoft Emergency Kit
- Ask for help in our Malware Removal Assistance For Windows forum.