TuakTOX Ransomware EXPOSED: Same Filenames, a $32 Pop-Up, and 32 Minutes

You open Documents the way you did yesterday. The vacation photo should still be vacation.jpg. The invoice should still be invoice-2026.pdf. The tax sheet should still be taxes.xlsx. The family video should still be family.mp4. The names are still there. The icons look blank, like Windows forgot what a photo is. Double-clicking does not open the picture. A player does not open the video.

Then you see the extra file. It is called Decryptyourfilesnow.txt, and it is sitting in the same folder as if it has always belonged there. A window you did not open takes over the screen. That window talks like a checkout. It wants $32 in Bitcoin. It starts a 32-minute clock. It offers a box for a key, as if a code were about to arrive.

That is the trap, not a glitch. TuakTOX ransomware locks the files first. Then it leaves the old names alone. Then it drops the note and paints the bill on the glass. This page explains the missing extra ending, the $32 pop-up, the two wallets that do not match, and why alshamselias@gmail.com is a storefront, not a help desk. It is about this strain, the one that keeps vacation.jpg looking like vacation.jpg and then bills you in a window.

Files after TuakTOX. The names look normal. Decryptyourfilesnow.txt is the tell.
Files after TuakTOX. The names look normal. Decryptyourfilesnow.txt is the tell.

Overview

The first tell is the missing stamp. Most lockers hang a brand on the end of the file so you notice the change in seconds. TuakTOX does not. vacation.jpg stays vacation.jpg. invoice-2026.pdf stays invoice-2026.pdf. taxes.xlsx stays taxes.xlsx. family.mp4 stays family.mp4. You can still read every familiar word. You cannot open the file. The lock is in the content, not in the label.

Windows may now show a generic blank page instead of a photo thumbnail or a spreadsheet icon. That broken icon is a hint, not a repair. An app cannot talk locked bytes back into a JPEG. The shock lands because the names still look like yours.

The second tell is the note. After the files are locked, the malware drops Decryptyourfilesnow.txt into the same folders. The filename is a command. Decrypt. Your. Files. Now. It sounds like a utility that came with the lock. It did. It came with the lock the way a fake invoice comes with a fake shop.

The third tell is the pop-up. The same pitch appears in a window so you cannot miss the flyer even if you never open the text file. The window claims AES 256-bit encryption. That line is attacker copy, not a lab report printed here. It shows a field for a key, a countdown, and a PayPal-to-Bitcoin how-to. It repeats the same threats as the text file. It wants $32 in 32 minutes. It names alshamselias@gmail.com as the place to report that you paid.

Look at the two storefronts together and you get a fourth tell. The note and the pop-up do not agree on the wallet. Across those two flyers sit 1P56dHzcrbZNxpaF6mrpWk4p4rSg6mHiRQ and 1HgsvUYWafw4ZQPuNgvq5k1FXEZ5KGVp1h. They do not match. A shop that cannot keep one checkout string straight is still asking you to send coin. That disagreement is a warning, not a puzzle you solve by funding both.

That is the whole costume. Ordinary names that no longer open. Decryptyourfilesnow.txt. A pop-up that wants $32 in 32 minutes. A Gmail inbox. Two wallets that argue with each other. A leak threat. A claim that a restart will destroy the PC. There is no public free decryptor known for this strain. There is no reason to type a key into that window, and no reason to pay.

The old name is the first warning

People hunt for a new ending because that is how most locker stories are told. They look for .locked or .encrypted, or a brand glued on the photo. TuakTOX refuses that courtesy. The photo that used to be vacation.jpg is still called vacation.jpg. The catalog looks almost right, which is why the first instinct is to double-click.

Double-clicking does not bring the photo back. Taking no extra letters off the name, because none were added, does not reverse the lock. You may get a broken thumbnail. You may get Excel asking for a workbook that is still sitting in the same folder, only the bytes inside are no longer a workbook. The name is a label. The lock is in the content.

The same readable names make a later scam easier. Anyone who sees vacation.jpg next to Decryptyourfilesnow.txt can pretend they already have your case. Do not run a bulk extension fixer from an ad. Do not drag the locked copies into a cloud sync folder so they upload clean. Leave them as they are until you have a clean machine and a plan that does not start inside that pop-up.

Decryptyourfilesnow.txt is a sales floor, not a help file

The ransom note is a simple text file with a name that sounds like a button. Decryptyourfilesnow.txt wants the first click after the panic. Plenty of real software drops a how-to. This one uses that habit against you. It is meant to be the first English you can still read when the photos will not open.

The file tells you the data is encrypted. Then it tells you the way back is a payment. The documented demand is $32 in Bitcoin. It points you at a wallet. It tells you to write alshamselias@gmail.com after you pay. It threatens a dark-web leak if you miss the clock. It claims that restarting the computer will destroy the PC. Those last two lines are attacker copy, not a stopwatch this page timed.

$32 is small on purpose. It is the cost of a dinner, not the cost of a year of photos. A small bill is easier to pay before you call a relative. A small bill is easier to hide from a partner. The people who wrote it want you to finish the page and then finish their checkout because the number looks cheap. Keep the file on disk. Then close it. Do not treat it as a set of steps you should follow.

The pop-up is the same bill, only louder

After the files are locked, a window appears. The new window repeats the same pitch so you see it even if you never open Decryptyourfilesnow.txt. It is there when you sit down, and when a family member walks past the screen. A text file can be ignored if you are busy trying to open the photo. A window cannot.

The window claims the files were encrypted with AES 256-bit. Treat that sentence as sales copy that happens to name an algorithm. It is there so the lock feels scientific and finished. It is not a receipt. It is not a promise that a matching key will arrive after $32. Closing the window cannot unlock a file. Typing into it cannot unlock a file unless the authors already gave you the matching key, which they have not.

If you still have the window on screen, treat it as evidence, not as a control panel. A photograph can help a later technician identify the strain. Typing into the fields is how the authors keep you in the chair. Then stop talking to the people who drew it.

$32 and 32 minutes are the costume

The documented demand is $32 in Bitcoin. The documented clock is 32 minutes. Those two numbers are doing the same job. They make the incident feel small, fast, and already decided. Thirty-two dollars sounds like a fee. Thirty-two minutes sounds like a sale that ends before dinner.

Treat the deadline as intimidation, not as a clock this page verified. Nobody here timed what happens at minute 33. Criminals lie. Criminals also follow through. Either way, the purpose of the sentence is the same. It wants you making decisions from panic instead of from a plan. A 32-minute window is long enough to open PayPal and too short to call a friend or find the backup in the drawer.

There is no independent timer. If the window hits zero and nothing extra happens, that is still the same shop. If a later email from alshamselias@gmail.com says the price is now higher, that is still the same shop. Anyone can write “we can beat the $32” after they see the note. Do not buy the sequel.

Two Bitcoin addresses that do not agree

Plenty of lockers print one wallet and repeat it everywhere. TuakTOX does not even keep that much discipline. Across the note and the pop-up sit two Bitcoin addresses, and they are not the same string. One is 1P56dHzcrbZNxpaF6mrpWk4p4rSg6mHiRQ. The other is 1HgsvUYWafw4ZQPuNgvq5k1FXEZ5KGVp1h. This page will not invent a third.

That mismatch is a tell. A real recovery desk does not hand you two checkouts and let you guess. The disagreement does not make the lock fake. It does mean you should not treat either string as a trusted invoice. Do not try the first address, then the second, so one of them works. Do not ask alshamselias@gmail.com which wallet is current. Funding both is how a $32 costume becomes a $64 lesson.

A later helper who “corrects” the wallet is still in the same market. They will send a third string and call it an update. You already have the only two documented addresses this strain printed. Anything after that is a new shop using your panic as inventory.

The leak line and the restart line are attacker copy

The note and the pop-up threaten a dark-web leak if you miss the 32 minutes. They also claim that restarting the computer will destroy the PC. Read those sentences the way you would read a street vendor who broke a lock and then told you the building will fall if you walk away. The fear is the product. The proof is missing.

A leak claim can be true. Crews do copy photos and mail before they lock files. A leak claim can also be a bluff. From the chair in front of the screen you cannot audit their server. Treat the threat as real enough to take care of accounts, and fake enough that you should not pay $32 to test it. Change passwords from a clean device. Watch bank and email alerts. Opening PayPal because a pop-up explained Bitcoin is the checkout, not useful work.

The restart line is aimed at the moment a normal person would reboot to clear the glitch. The pop-up wants that click to feel expensive. Sometimes a locker really does destroy more files when you interrupt it. Sometimes the sentence is only theater. Isolation is still the first job. Pulling a network cable is not a reboot. Do not restart as a panic move just because the pop-up said so.

This is not Kreepr, Golden Woolf, Devill, or SUCKS

A pile of lockers can land in the same month and still be different shops. If your files now end in .kreepr and a window offers a Decrypt box with no email, no wallet, and no $ figure, that is Kreepr. TuakTOX keeps the old names and then prints a Gmail address, two Bitcoin strings, and a $32 bill. Do not mix those two desks.

If the names now end in .wolf and the ask is 20 TON through a Telegram bot, that is Golden Woolf. If the files grew a random five-character tail, that is Devill. If the names now end in .encrypted and a lock screen wants $500, that is SUCKS 2 SUCK. None of those is ordinary vacation.jpg names plus Decryptyourfilesnow.txt plus a $32 pop-up.

How The Scam Works

You do not need a build guide to understand what TuakTOX does to a home PC. Something runs. Everyday files keep their names and stop opening. Decryptyourfilesnow.txt appears. A pop-up claims AES 256-bit, shows a key field, starts a 32-minute countdown, and teaches PayPal-to-Bitcoin. The bill is $32. The inbox is alshamselias@gmail.com. The two wallets do not match. Then a leak line and a restart threat try to own your next click.

1. Something already ran

By the time you notice that vacation.jpg will not open, the infection step is already behind you. Ransomware like this usually arrives the same ordinary ways other lockers do. A file from a chat. A cracked installer. A codec that was supposed to play one video. A remote-access leftover from last month’s computer-help call.

You do not need to reconstruct the exact click to start protecting the rest of the house. Unplug the network if you can do that without turning the story into a reboot test. Stop the machine from talking to shared folders and other PCs. The pop-up wants you staring at its 32 minutes. The first useful move is quieter. Cut the path it can still walk.

If other computers use the same NAS, USB disk, or cloud account that was mounted on this PC, assume those copies may be in danger too. Do not plug the backup drive into the sick machine just to check. Check it from a clean computer after the infected one is contained.

2. Everyday files keep their names and stop opening

The visible work is a pass through the folders people actually use. Photos. PDFs. Spreadsheets. Videos. The original name stays. The original extension stays. Nothing extra is glued on the end. vacation.jpg is still vacation.jpg. invoice-2026.pdf is still invoice-2026.pdf. taxes.xlsx is still taxes.xlsx. family.mp4 is still family.mp4.

Windows may start showing generic blank icons because the contents no longer match what those endings promise. That is the operating system losing the plot, not a new file format you can install an app for. There is no official TuakTOX viewer. “Open with” is a dead end. So is a bulk rename that tries to invent a stamp the locker never added.

The listing can also show a tight cluster of modified times. That is a clue the folder was processed, not a countdown you should try to beat by copying files while the machine is still infected. Copying locked files later, from a clean environment, can still be wise. Doing that copy while the pop-up is live, onto the only backup you own, is how a second folder dies.

3. Decryptyourfilesnow.txt takes over the conversation

Once the photos refuse to open, the only new file that still reads like English is the note. That is by design. A person who cannot open vacation.jpg will open the file that promises decryption. The filename does the first half of the sale before the body does any talking.

The body then does three jobs at once. It names the lock. It names the $32 Bitcoin bill. It names the inbox, alshamselias@gmail.com, as the place you report the payment. A note that starts with “decrypt your files now” and ends with a Gmail address is not confused about its purpose. It is a flyer that borrowed a help-file title.

Keep that file. Screenshot it if you want a second copy. Do not follow it. The note is evidence. The wallet inside it is not a to-do list. The inbox inside it is not a support queue.

4. A pop-up sells the same $32 checkout

After the note, or beside it, the demand is a window. People who have only read about README files look for wallpaper with a skull, or a Tor door. TuakTOX puts a cheap checkout on the glass instead. The window claims AES 256-bit. It shows a key field. It runs a countdown. It explains how to turn PayPal money into Bitcoin. It repeats the leak threat and the restart threat from the text file.

The window wants you to believe the next action has to happen inside that frame, before the 32 minutes end. A frame is not a technician, and it is not a payment page with a refund policy. You still have evidence without finishing the PayPal lesson. You have ordinary names that will not open, Decryptyourfilesnow.txt, and a screenshot of the pop-up if you can take one safely.

5. The key field asks you to type, and PayPal is the lesson

The pop-up includes a field for a key. That box looks like a product. It trains you to believe a key exists and is close. A close key is a powerful story when you are staring at taxes.xlsx and a clock. No key is offered up front. The field is a prop until you pay, and it stays a prop after you pay if they never send anything.

A prop can still be dangerous. People type family names. People type 1234. People paste a string from a forum. People run a key generator an ad promised would fill that box. Do not type random keys into the pop-up. Do not let a child try a few. Do not paste a password you use anywhere else. A reused password typed into a hostile window is now a password you should retire.

The PayPal-to-Bitcoin how-to is the other half of the same costume. You do not need an exchange account, the window suggests. You only need the payment habit you already have, plus 32 minutes. If you start a PayPal session just to see the steps, you have already begun their checkout. Time spent guessing a key is time not spent finding the real copies: phone photos, an old USB disk, a cloud version from last month.

6. Two wallets and one Gmail inbox are the aisle

The note and the pop-up send you to Bitcoin and to alshamselias@gmail.com. Those lines are identifiers. They tell you which campaign you are looking at. They are not a support queue. Gmail is a real mail service. That sentence is not an invitation to finish their checkout. There is no chargeback window on a Bitcoin transfer you then announce to a stranger.

The two wallets make the aisle sloppier, not safer. 1P56dHzcrbZNxpaF6mrpWk4p4rSg6mHiRQ and 1HgsvUYWafw4ZQPuNgvq5k1FXEZ5KGVp1h are the only two documented addresses this strain printed. They do not match. That is the tell that the two storefronts disagree. Do not hunt a third wallet. Do not accept a new address from a stranger who claims they already have your case.

7. A second shop offers the same miracle, and payment closes nothing

After a ransomware incident, search results fill up with companies that say they can decrypt TuakTOX. Some are ordinary overpriced consultants. Plenty are a second scam. They will quote Decryptyourfilesnow.txt and the $32 so they sound close to the case. They will ask for a sample file, a remote-access session, or a deposit.

The second scam may even open one junk file, because anyone can decrypt a file they themselves just locked. Then the price rises, the chat dies, or the remote tool installs more malware. A real public decryptor, when one exists, shows up on an official project page that already existed before your incident. The No More Ransom project is the place people check. It does not need a deposit, and it does not need alshamselias@gmail.com. There is no public free decryptor known for TuakTOX.

Paying is not a guarantee. The people who send the note can take the $32 and disappear. They can unlock a few files and stop. They can lock the same machine again. The same access that delivered TuakTOX the first time can still be open. A payment teaches the operators that this victim pays. It does not close the hole, and it does not make a leak threat go away. Official advice from CISA StopRansomware has been consistent for years. Isolate. Keep the locked files. Look for clean backups. Do not start a relationship with the people who locked the disk.

What To Do If The Names Still Look Normal

Do not pay the $32. Do not write to alshamselias@gmail.com. Do not type a key into the pop-up. Do not start a PayPal-to-Bitcoin transfer because the window explained the steps. Do not fund either wallet, and do not fund both because the two storefronts disagree. Do not restart as a panic move just because the pop-up said a reboot will destroy the PC. Isolate first. If you already typed a guess or sent a message, stop there. Do not send a file. Do not pay a deposit to hold the price.

STEP 1: Use Rkill to terminate suspicious programs.

In this first step, we will download and run Rkill to terminate suspicious programs that may be running on your computer.

RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes so that your normal security software can then run and clean your computer of infections. When RKill runs it will kill malware processes and then removes incorrect executable associations and fixes policies that stop us from using certain tools.

  1. Download Rkill.

    You can download RKill to your computer from the below link. When at the download page, click on the Download Now button labeled iExplore.exe. We are downloading a renamed version of Rkill (iExplore.exe) because some malware will not allow processes to run unless they have a certain filename.

    RKILL DOWNLOAD LINK

    (The above link will open a new page from where you can download Rkill)
  2. Run RKill.

    After downloading, double-click the iExplore.exe icon to kill malicious processes. In most cases, downloaded files are saved to the Downloads folder.
    The program may take some time to search for and end various malware programs.

    RKILL Window

    When it is finished, the black window will close automatically and a log file will open. Do not restart your computer. Proceed to the next step in this guide.

STEP 2: Use Malwarebytes to remove Ransomware and Unwanted Programs

In this second step, we will install Malwarebytes to scan and remove any infections, adware, or potentially unwanted programs that may be present on your computer.

Malwarebytes is one of the most popular and trusted anti-malware tools for Windows — and it’s completely free for removing infections. It catches threats that many antivirus programs miss, including adware, browser hijackers, and trojans. Follow the steps below to scan and clean your PC in just a few minutes.

  1. Download Malwarebytes

    Click the button below to download the latest version of Malwarebytes for Windows from the official source. The free version is all you need — it will scan your computer and remove adware, browser hijackers, and other malicious software at no cost.

    DOWNLOAD MALWAREBYTES FOR WINDOWS (FREE)

    (The link opens in a new page where your download will start)
  2. Install Malwarebytes

    When the download finishes, open your Downloads folder and double-click the MBSetup file. If Windows shows a User Account Control pop-up, click “Yes” to allow the installation.

    MBAM1
  3. Follow the On-Screen Prompts to Install Malwarebytes

    The setup wizard will walk you through a few quick screens:

    • Choose where you’re installing the program — “Personal Computer” or “Work Computer” — then click Next.

      MBAM3 1
    • Malwarebytes will now install on your device. This usually takes under a minute.

      MBAM4
    • When installation is complete, the “Welcome to Malwarebytes” screen will open automatically.

      MBAM6 1
    • On the final screen, click Open Malwarebytes to launch the program.

      MBAM5 1
  4. Enable “Scan for Rootkits”

    Before scanning, turn on rootkit detection so Malwarebytes can find even the most hidden threats. Click the Settings gear icon on the left side of the screen.

    MBAM8

    In the settings menu, find “Scan for rootkits” and click the toggle so it turns blue.

    MBAM9

    Done? Click “Dashboard” in the left pane to return to the main screen.

  5. Start the Scan

    Click the blue Scan button. Malwarebytes will automatically update its virus database and start checking your computer for malware.

    MBAM10
  6. Wait for the Scan to Finish

    The scan checks your entire system for browser hijackers and other malicious programs, so it can take several minutes. Feel free to do something else — just check back occasionally to see the progress.

    MBAM11
  7. Quarantine the Detected Threats

    When the scan is done, you’ll see a list of everything Malwarebytes found — malware, adware, and potentially unwanted programs. Click the “Quarantine” button to remove all of them at once.

    MBAM12

    Malwarebytes will now remove the malicious files and registry entries and move them safely into quarantine.

    MBAM13

  8. Restart Your Computer

    Some threats can only be fully removed after a reboot. If Malwarebytes asks you to restart, click Yes. Once you’re logged back in, your PC is clean and you can continue with the next steps in this guide.

    MBAM14

STEP 3: Use HitmanPro to remove Rootkits and other Malware

In this third step, while the computer is in normal back, we will download and run a scan with HitmanPro to remove Trojans, rootkits, and other malicious programs.

HitmanPro is a second-opinion scanner — it’s designed to catch what your main antivirus might have missed. Instead of relying on a single detection engine, it checks the behavior of files in the locations where malware usually hides. Anything suspicious gets sent to the cloud, where it’s analyzed by two of the best antivirus engines available: Bitdefender and Kaspersky.

Good news: scanning is completely free, with no limits. You only need a license when it’s time to remove what was found — and even then, you can activate a free one-time 30-day trial to clean your PC at no cost. (A full license is $24.95 per year for 1 PC.)

  1. Download HitmanPro

    Click the button below to download HitmanPro. Remember — the scan is free, so you have nothing to lose by checking your PC.

    DOWNLOAD HITMANPRO (FREE SCAN)
    (The link opens in a new page where your download will start)
  2. Install HitmanPro

    When the download finishes, open your Downloads folder and double-click the file: “hitmanpro.exe” on 32-bit Windows, or “hitmanpro_x64.exe” on 64-bit Windows.

    Double-click on the HitmanPro file

    If a User Account Control pop-up asks whether HitmanPro can make changes to your device, click “Yes” to continue.

    Windows asking for permissions to run the HitmanPro setup

  3. Follow the On-Screen Prompts

    On the HitmanPro start screen, click “Next” to begin the system scan. No lengthy setup required — it goes straight to work.

    Click Next to install HitmanPro on your PC

    HitmanPro final installer screen

  4. Wait for the Scan to Finish

    HitmanPro will now check your computer for malicious programs. This usually takes just a few minutes thanks to its cloud-based scanning.
    HitmanPro scans your computer for any infections, adware, or potentially unwanted programs that may be present

  5. Review the Results and Click “Next”

    When the scan is done, HitmanPro will show you everything it found. Click “Next” to remove the detected threats.

    HitmanPro scan summary. Click Next to remove malware

  6. Click “Activate Free License”

    To remove the malicious files, click the “Activate free license” button. This starts your free 30-day trial — no payment details needed — and unlocks the full cleanup.
    Click on the Activate free license button

    When the removal is complete, HitmanPro will show a summary of everything it cleaned. Click Next, then click Reboot if prompted. If there’s no reboot prompt, just click Close — your PC is clean.

STEP 4: Use AdwCleaner to remove Malicious Browser Extensions and Adware

In this next step, we will use AdwCleaner to remove malicious browser policies and unwanted browser extensions from your computer.

AdwCleaner is a free on-demand scanner that specializes in adware, browser hijackers, and unwanted toolbars — the exact threats that mainstream antivirus programs often miss. It also includes tools that repair the damage malware leaves behind, like hijacked browser settings and malicious policies. It’s a quick scan that’s well worth running.

  1. Download AdwCleaner

    Click the button below to download AdwCleaner — it’s free, portable, and requires no installation.

    DOWNLOAD ADWCLEANER (FREE)

    (The link opens in a new page where your download will start)
  2. Run AdwCleaner

    Open your Downloads folder and double-click the file named “adwcleaner_x.x.x.exe“. There’s no installation — the program starts right away.
    Download AdwCleaner on your computer

    If Windows asks whether you want to allow AdwCleaner to run, click “Yes“. When the license agreement appears, click I agree to continue.

    Windows ask if you want to run AdwCleaner

  3. Enable “Reset Chrome policies”

    This setting removes malicious browser policies — a trick malware uses to lock your browser settings so you can’t change them back. Click “Settings” on the left side of the window, then turn on “Reset Chrome policies“.

    Enable Reset Chrome policies to remove malicious browser policies

  4. Start the Scan

    Click “Dashboard” on the left side of the window, then click the “Scan” button.

    Click on Scan to start a AdwCleaner scan

  5. Wait for the Scan to Finish

    AdwCleaner will now check your computer for adware and other malware. This usually takes only a few minutes — it’s one of the fastest scanners around.

    AdwCleaner scanning for adware and other malware

  6. Quarantine the Detected Threats

    When the scan finishes, AdwCleaner will list everything it found. Click the “Quarantine” button to remove all the malicious items at once.

    Click on Quarantine to remove malware

  7. Click “Continue” to Finish the Cleanup

    Save any open work first — AdwCleaner needs to close your open programs before it can clean. When you’re ready, click the “Continue” button.
    Click Continue to remove malicious files

    AdwCleaner will now delete all detected malware from your computer. If it asks you to restart your PC, allow it — your computer will be clean when you log back in.

STEP 5: Perform a final check with ESET Online Scanner

This final step involves installing and running a scan with ESET Online Scanner to check for any additional malicious programs that may be installed on the computer..

ESET Online Scanner is a free second-opinion scanner that performs a deep, full-system check for viruses, trojans, rootkits, and other malware. We use it as the final step because it’s thorough — if anything slipped past the previous scans, ESET will find it. A clean result here means your computer is malware-free.

  1. Download ESET Online Scanner

    Click the button below to download ESET Online Scanner.

    DOWNLOAD ESET ONLINE SCANNER (FREE)

    (The link opens in a new page where your download will start)
  2. Run the Installer

    When the download finishes, open your Downloads folder and double-click “esetonlinescanner.exe“.
    Image - Double-click on the ESET Online Scanner setup file

  3. Install ESET Online Scanner

    On the start screen, select your language from the drop-down menu and click Get started.

    Image - Click Get Started to install ESET Online Scanner

    On the Terms of use screen, click Accept.
    Image - Accept Terms to Install ESET Online Scanner

    Choose your preferences for the Customer Experience Improvement Program and the Detection feedback system (either choice is fine), then click Continue.
    Image - Follow the on-screen prompts

  4. Start a Full Scan

    Click Full Scan — this checks your entire computer, not just the common hiding spots.

    Start a Full Scan with ESET Online Scanner

    Select Enable for Detection of Potentially Unwanted Applications — this lets ESET catch adware and bundled junk programs, not just viruses. Then click Start scan.

    Image - Enable PUA Detection and Start Scan

  5. Wait for the Scan to Finish

    ESET will now check every file on your computer. Because it’s a full scan, this can take a while — often an hour or more, depending on how much data you have. Leave it running in the background and check on it from time to time.

    Image- Wait for the ESET Online Scanner scan to finish

  6. Review the Results

    When the scan completes, the Found and resolved detections screen appears. Any threats found were automatically cleaned and quarantined — there’s nothing extra you need to do. Click View detailed results if you want to see exactly what was removed.
    Image - ESET Online Scanner malware removal

    If ESET found nothing — congratulations, your computer has passed the final check and is malware-free.

STEP 6: Restore the files encrypted by ransomware

Unfortunately, in most cases, it’s not possible to recover the files encrypted by this ransomware virus because the private key which is needed to unlock the encrypted files is only available through the attackers. However, below we’ve listed three options you can use to try and recover your files.

Make sure you remove the malware from your computer first, otherwise, it will repeatedly lock your system or encrypt files. If you suspect that your computer is still infected with malware, you can run a free scan with Emsisoft Emergency Kit.

Option 1: Search a decryption tool for this ransomware

The cybersecurity community is constantly working to create ransomware decryption tools, so you can try to search these sites for updates:

Option 2: Use EaseUS Data Recovery Wizard Free to recover the encrypted files

EaseUS Data Recovery Wizard Free can restore files and repair corrupted files with simple clicks. Its powerful scanning algorithms can identify and retrieve huge file type library, including all of the popular video files, audio files, photos, and document formats.
While the free version only allows you to recover 2 GB of data, this can be helpful to see if the recovery is possible and restore back the most important files from your computer.

  1. Download EaseUS Data Recovery Wizard Free.

    You can download EaseUS Data Recovery Wizard Free by clicking the link below.

    EASEUS DATA RECOVERY WIZARD FREE DOWNLOAD LINK

    (The above link will open a new page from where you can download EaseUS Data Recovery Wizard)
  2. Double-click on the EaseUS Data Recovery Wizard Free setup file.

    When EaseUS Data Recovery Wizard Free has finished downloading, double-click on the setup file to install EaseUS Data Recovery Wizard on your computer. In most cases, downloaded files are saved to the Downloads folder.

    Image: EaseUS Data Recovery Wizard Free Installer

    You may be presented with a User Account Control pop-up asking if you want to allow EaseUS to make changes to your device. If this happens, you should click “Yes” to continue with the EaseUS Data Recovery Wizard Free installation.

  3. Follow the on-screen prompts to install EaseUS Data Recovery Wizard.

    When the EaseUS Data Recovery Wizard installation begins, click on the “Install Now” as seen in the image below.
    EaseUS Data Recovery Wizard Free Install Now

    When your EaseUS Data Recovery Wizard installation completes, click the “Start Now” button to start the program.
    Image: Click Start Now

  4. Select a location to start recovering the encrypted files.

    Choose the drive or folder where you are the encrypted files that you want to recover and click “Scan“.
    Select a location to start recovering the encrypted files

  5. Wait for the EaseUS Data Recovery Wizard scan to complete.

    EaseUS Data Recovery Wizard will now scan your computer files that can be restored. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
    Image: Wait for the EaseUS Data Recovery Wizard scan to complete.

  6. Find the files you want to recover.

    When the EaseUS Data Recovery Wizard scan is finished scanning it will show a screen that displays the files that can be recovered. This tool can recover a lot of data, use the “Filter” button to quickly filter specific file types and find the files that you want to recover.
    Filter the Files by Type

    Click the “Preview” button or double-click on a file for a full preview.
    Image: Click Preview to view the file

  7. Select your files and click “Recover”.

    Finally, select the the files you want to recover and click “Recover“.
    Select your files and click Recover
    Choose a safe location to save all the files.
    Select a safe location
    The free version only allow you to recover 2 GB of data, however, this will allow you to recover the most important files and see if EaseUS Data Recovery Wizard can correctly recover them.
    Image: View Recovered Files

Option 3: Try to restore your files with ShadowExplorer

This ransomware will attempt to delete all shadow copies when you first start any executable on your computer after becoming infected. Thankfully, the infection is not always able to remove the shadow copies, so you should continue to try restoring your files using this method.

  1. Download ShadowExplorer.

    You can download ShadowExplorer from the below link.

    SHADOW EXPLORER DOWNLOAD LINK
    (This link will open a new web page from where you can download “ShadowExplorer”)
  2. Install ShadowExplorer.

    Double-click on the ShadowExplorer-x.x-setup file to start the installation process, then follow the on-screen promts to install this program.
    Install Shadow Defender

  3. Select snapshot date.

    Open ShadowExplorer and then from the top bar select the drive where the files that you want to save are located, then select from the snapshot available one previous to this infection.

    Select drive and date to recover the files encrypted by this ransomware

  4. Export the files that you want to recover.

    Once you have found a copy of the original file or folder, right-click on it and the select “Export”. A window will prompt you where you want to save the file or folder.
    Find copy then click on Expor to recover the files encrypted by this ransomware

The trap is that the names still look normal. vacation.jpg, invoice-2026.pdf, taxes.xlsx, and family.mp4 can sit there with blank icons and still be locked. Do not bulk-rename them. Do not invent an extra ending, and do not strip anything off, because TuakTOX never added one. Leave every locked copy exactly as it is.

Keep Decryptyourfilesnow.txt with the locked files. Keep a screenshot of the pop-up if you already have one. Those two artifacts prove this was TuakTOX. They are evidence, not instructions you should carry out. Do not keep pressing a Decrypt button. Do not enter a password you use for email or banking. Do not paste a string a commenter called a universal key.

Read the two wallets as a warning, not as a choice. The note and the pop-up do not print the same Bitcoin address. Do not ask the inbox which one is live, and do not let a later helper correct the flyer with a third string. Copy the two documented addresses for your own records if you need them. Then leave the coin where it is.

Read the 32-minute clock, the dark-web leak line, and the restart threat the same way. Those lines are attacker copy. They are not a reason to stay online, reboot as a test, or pay a stranger who offers to stop the clock. The pop-up does not get to write that plan.

If a later message quotes Decryptyourfilesnow.txt and offers the real wallet, that is still the same shop or a copycat in the same doorway. If someone claims they can already decrypt files that kept their old names, they are selling a screenshot, not a key. Do not answer. Do not help them fix the flyer.

The Bottom Line

TuakTOX ransomware is a locker that keeps the old filename and then talks like a cheap checkout. It does not add an extra extension. vacation.jpg stays vacation.jpg. invoice-2026.pdf stays invoice-2026.pdf. taxes.xlsx stays taxes.xlsx. family.mp4 stays family.mp4. The files no longer open. The icons often go generic. The note is Decryptyourfilesnow.txt. The louder bill is a pop-up.

The pop-up claims AES 256-bit. It shows a key field, a countdown, and a PayPal-to-Bitcoin how-to. The documented demand is $32 in Bitcoin. The 32-minute deadline is intimidation, not a timer verified here. The note and the window threaten a dark-web leak and claim that restarting will destroy the PC. Those lines are attacker copy. The contact is alshamselias@gmail.com. The two documented wallets are 1P56dHzcrbZNxpaF6mrpWk4p4rSg6mHiRQ and 1HgsvUYWafw4ZQPuNgvq5k1FXEZ5KGVp1h. They do not match. There is no public free decryptor known for this strain.

This is not Kreepr, which stamps .kreepr and withholds a payment path. It is not Golden Woolf (.wolf, 20 TON), Devill (a random five-character tail), or SUCKS 2 SUCK (.encrypted, a $500 lock screen). Do not pay. Do not type a key into the pop-up. Do not write that inbox. Do not restart because the window dared you to. A folder of names that still look normal, plus Decryptyourfilesnow.txt and a $32 pop-up, is ransomware on the first sighting. Treat it that way before anyone talks you into 32 minutes you do not owe them.

10 Rules to Avoid Online Scams

Here are 10 practical safety rules to help you avoid malware, online shopping scams, crypto scams, and other online fraud. Each tip includes a quick “if you already got hit” action.

  1. Stop and verify before you click, log in, download, or pay.

    warning sign

    Most scams win by creating urgency. Verify using a trusted method: type the website address yourself, use the official app, or call a known number (not the one in the message).

    If you already clicked: close the page, do not enter passwords, and run a malware scan.

  2. Keep your operating system, browser, and apps updated.

    updates guide

    Updates patch security holes used by malware and malicious ads. Turn on automatic updates where possible.

    If you saw a scary “update now” pop-up: close it and update only through your device settings or the official app store.

  3. Use layered protection: antivirus plus an ad blocker.

    shield guide

    Antivirus helps block malware. An ad blocker reduces scam redirects, phishing pages, and malvertising.

    If your browser is acting weird: remove unknown extensions, reset the browser, then run a full scan.

  4. Install apps, software, and extensions only from official sources.

    install guide

    Avoid cracked software, “keygens,” and random downloads. During installs, choose Custom/Advanced and decline bundled offers you do not recognize.

    If you already installed something suspicious: uninstall it, restart, and scan again.

  5. Treat links and attachments as untrusted by default.

    cursor sign

    Phishing often impersonates delivery services, banks, and popular brands. If it is unexpected, do not open attachments or log in through the message.

    If you entered credentials: change the password immediately and enable 2FA.

  6. Shop safely: research the store, then pay with protection.

    trojan horse

    Be cautious with brand-new stores, “closing sale” stories, and prices that make no sense. Prefer credit cards or PayPal for dispute options. Avoid wire transfers, gift cards, and crypto payments.

    If you already paid: contact your card issuer or PayPal quickly to dispute the transaction.

  7. Crypto rule: never pay a “fee” to withdraw or recover money.

    lock sign

    Common patterns include fake profits, then “tax,” “gas,” or “verification” fees. Another is a “recovery agent” who demands upfront crypto.

    If you already sent crypto: stop paying, save evidence (wallet addresses, TXIDs, chats), and report the scam to the platform used.

  8. Secure your accounts with unique passwords and 2FA (start with email).

    lock sign

    Use a password manager and unique passwords for every account. Enable 2FA using an authenticator app when possible.

    If you suspect an account takeover: change passwords, sign out of all devices, and review recent logins and recovery settings.

  9. Back up important files and keep one backup offline.

    backup sign

    Backups protect you from ransomware and device failure. Keep at least one backup on an external drive that is not always connected.

    If you suspect infection: do not connect backup drives until the system is clean.

  10. If you think you are a victim: stop losses, document evidence, and escalate fast.

    warning sign

    Move quickly. Speed matters for disputes, account recovery, and limiting damage.

    • Stop payments and contact: do not send more money or respond to the scammer.
    • Call your bank or card issuer: block transactions, replace the card if needed, and start a dispute or chargeback.
    • Secure your email first: change the email password, enable 2FA, and remove unfamiliar recovery options.
    • Secure other accounts: change passwords, enable 2FA, and log out of all sessions.
    • Scan your device: remove suspicious apps or extensions, then run a full malware scan.
    • Save evidence: screenshots, emails, order pages, tracking pages, wallet addresses, TXIDs, and chat logs.
    • Report it: to the payment provider, marketplace, social platform, exchange, or wallet service involved.

These rules are intentionally simple. Most online losses happen when decisions are rushed. Slow down, verify independently, and use payment methods and account controls that give you recourse.

Comment on this post

Previous

Golden Woolf Ransomware EXPOSED: .wolf Files and a 20 TON Telegram Bot

Next

MAJINAHANASHI Ransomware EXPOSED: .majin Files and README.txt