Remove “You may have urgent updates to install” virus

If you are seeing random pop-up ads stating that “You may have urgent updates to install (recommended)“, then your computer is infected with an adware or a potentially unwanted program.

The “You may have urgent updates to install (recommended)” ad is a social engineering technique, which is to trick Windows users to install additional adware or a potentially unwanted programs on their computers.

The “You may have urgent updates to install (recommended)” pop-ups happens regardless of the web browser or search engine, and if you are seeing a pop-up from a website saying that a “You may have urgent updates to install (recommended)” is required, then your computer may be infected with adware or a potentially unwanted program.
This infection is designed specifically to make money. It generates web traffic, collects sales leads for other dubious sites, and will display advertisements and sponsored links within your web browser.

The “You may have urgent updates to install (recommended)” ad is distributed via adware or other malicious programs. Malicious websites, or legitimate websites that have been compromised, may display this pop-up ads within your web browser.
On these infected or compromised websites, cyber-criminals will display a pop-up box stating that you need to updated or install a piece of software. The text of the “You may have urgent updates to install (recommended)” pop-up is:

You may have urgent updates to install (recommended)
Download the Software Updater to analyze your computer for out of date software.

Built in software to optimize your computer speed
Security enhancements and bug fixes
Receive the best deals from preferred partners (optional)

Update in less than one minute with one click. No restart required.
Supported Browser:
Firefox
Manufacturer: Mozilla Foundation
Version: 33.0
Last checked: 17/11/2014

If you click on the “Download” or “Install now” button, instead of installing an update, you’ll agree to download an adware or a malicious programs onto your computer.
“You may have urgent updates to install (recommended)” link may install on your computer potentially unwanted programs like: toolbars (Search Protect by Conduit, Trovi Search), adware (EnhanceTronic, Value Apps, CouponBuddy) or other forms of malware.

You should always pay attention when installing software because often, a software installer includes optional installs, such as this “You may have urgent updates to install (recommended)” adware. Be very careful what you agree to install.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.

How to remove You may have urgent updates to install (recommended) pop-up ads (Virus Removal Guide)

This page is a comprehensive guide, which will remove “You may have urgent updates to install (recommended)” virus from your computer and any other adware program that may have been installed during the setup process.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.

STEP 1: Uninstall the adware program responsible for the “You may have urgent updates to install (recommended)” pop-ups
STEP 2: Remove “You may have urgent updates to install (recommended)” adware with AdwCleaner
STEP 3: Remove “You may have urgent updates to install (recommended)” pop-up virus with Malwarebytes Anti-Malware Free
STEP 4: Double-check for the “You may have urgent updates to install (recommended)” malware with HitmanPro
(Optional) STEP 5: Remove “You may have urgent updates to install (recommended)” pop-up ads from Internet Explorer, Firefox and Google Chrome

STEP 1: Uninstall the adware program responsible for the “You may have urgent updates to install (recommended)” pop-ups

In this first step, we will try to identify and remove any malicious program that might be installed on your computer.

1. To uninstall a program from Windows XP, Windows Vista or Windows 7, click the “Start” button, then click on the “Control Panel” menu option.
   
   If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for “control panel” .Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control Panel from there.
   
2. When the “Control Panel” window opens click on the “Uninstall a program” option under “Programs” category. This option is shown by the arrow in the image below. If you are using the “Classic View” of the Control Panel, then you would double-click on the “Programs and Features” icon instead.
   
3. When the “Programs and Features” or the “Uninstall a Program” screen is displayed, scroll through the list of currently installed programs and uninstall New Player, HostSecure, Videos Media Players, Browsers_Apps_Pro, Save Pass, HQualityPro-1.6, Salus, SS8, CinPlus, Sm23mS and HD-V2.2. This program may have a different name on your machine.
   To view the most recently installed programs, you can click on the “Installed On” column to sort your programs by the installation date. Scroll through the list, and uninstall any unwanted or unknown program.
   If you are having issues while trying to uninstall a program, you can use Revo Uninstaller to completely remove this unwanted program from your machine.

   
   If you cannot find any unwanted or unknown programs on your machine, then you can proceed with the next step.

STEP 2: Remove “You may have urgent updates to install (recommended)” adware with AdwCleaner

The AdwCleaner utility will scan your computer and web browser for the “”You may have urgent updates to install (recommended)”” malicious files, browser extensions and registry keys, that may have been installed on your computer without your knowledge.

1. You can download AdwCleaner utility from the below link.
   ADWCLEANER DOWNLOAD LINK (This link will open a new web page from where you can download “AdwCleaner”)
2. Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.
   
   If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
3. When the AdwCleaner program will open, click on the “Scan” button as shown below.
   
   AdwCleaner will now start to search for the “”You may have urgent updates to install (recommended)”” malicious files that may be installed on your computer.
4. To remove the “”You may have urgent updates to install (recommended)”” malicious files that were detected in the previous step, please click on the “Clean” button.
   
5. AdwCleaner will now prompt you to save any open files or documents, as the program will need to reboot the computer. Please do so and then click on the OK button.
   

STEP 3: Remove “You may have urgent updates to install (recommended)” pop-up virus with Malwarebytes Anti-Malware Free

Malwarebytes Anti-Malware Free uses industry-leading technology to detect and remove all traces of malware, including worms, Trojans, rootkits, rogues, dialers, spyware, and more.
It is important to note that Malwarebytes Anti-Malware works well and should run alongside antivirus software without conflicts.

1. You can download download Malwarebytes Anti-Malware from the below link.
   MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (This link will open a new web page from where you can download “Malwarebytes Anti-Malware Free”)
2. Once downloaded, close all programs, then double-click on the icon on your desktop named “mbam-setup-consumer-2.00.xx” to start the installation of Malwarebytes Anti-Malware.
   
   You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click “Yes” to continue with the installation.
3. When the installation begins, you will see the Malwarebytes Anti-Malware Setup Wizard which will guide you through the installation process.
   
   To install Malwarebytes Anti-Malware on your machine, keep following the prompts by clicking the “Next” button.
   
4. Once installed, Malwarebytes Anti-Malware will automatically start and you will see a message stating that you should update the program, and that a scan has never been run on your system. To start a system scan you can click on the “Fix Now” button.
   
   Alternatively, you can click on the “Scan” tab and select “Threat Scan“, then click on the “Scan Now” button.
   
5. Malwarebytes Anti-Malware will now check for updates, and if there are any, you will need to click on the “Update Now” button.
   
6. Malwarebytes Anti-Malware will now start scanning your computer for the You may have urgent updates to install (recommended) virus. When Malwarebytes Anti-Malware is scanning it will look like the image below.
   
7. When the scan has completed, you will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected. To remove the malicious programs that Malwarebytes Anti-malware has found, click on the “Quarantine All” button, and then click on the “Apply Now” button.
   
   Please note that the infections found may be different than what is shown in the image.
8. Malwarebytes Anti-Malware will now quarantine all the malicious files and registry keys that it has found. When removing the files, Malwarebytes Anti-Malware may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot your computer, please allow it to do so.
   
   After your computer will restart, you should open Malwarebytes Anti-Malware and perform another “Threat Scan” scan to verify that there are no remaining threats

STEP 4: Double-check for the “You may have urgent updates to install (recommended)” malware infection with HitmanPro

HitmanPro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti-virus software, firewalls, etc.). HitmanPro is designed to work alongside existing security programs without any conflicts. It scans the computer quickly (less than 5 minutes) and does not slow down the computer.

1. You can download HitmanPro from the below link:
   HITMANPRO DOWNLOAD LINK (This link will open a new web page from where you can download “HitmanPro”)
2. Double-click on the file named “HitmanPro.exe” (for 32-bit versions of Windows) or “HitmanPro_x64.exe” (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.
   
   Click on the “Next” button, to install HitmanPro on your computer.
   
3. HitmanPro will now begin to scan your computer for You may have urgent updates to install (recommended) malicious files.
   
4. When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the “Next” button, to remove You may have urgent updates to install (recommended) virus.
   
5. Click on the “Activate free license” button to begin the free 30 days trial, and remove all the malicious files from your computer.
   

(Optional) STEP 5: Remove “You may have urgent updates to install (recommended)” pop-up ads from Internet Explorer, Firefox and Google Chrome

If you are still experiencing issues with the “You may have urgent updates to install (recommended)” pop-up ads in Internet Explorer, Firefox or Chrome, we will need to reset your browser to its default settings. This step needs to be performed only if your issues have not been solved by the previous steps.