The “Your Operating System Has Been Hacked” email is a scam that tries to trick you into thinking that your computer or phone is infected with malware and then threatens to make your personal data public. Contrary to the claims in the email, you haven’t been hacked (or at least, that’s not what prompted this email) and this is nothing more than a scam that tries to trick you into sending Bitcoins to these scammers. This is merely a new variation on an old scam which is popularly called “sextortion”.
What is the “Your Operating System Has Been Hacked” scam?
The “Your Operating System Has Been Hacked” scam involves an email sent to potential victims, claiming that their devices have been hacked and that compromising material has been found, such as adult content or information that may be illegal in their country. The scammers claim to have access to the victim’s emails, social media accounts, and contact lists, and threaten to release the information to friends, family, and even law enforcement.
To prevent the release of this information, the victim is instructed to pay a ransom in Bitcoin within a short timeframe, often 48 hours. The email typically includes a sense of urgency and a warning that the victim’s actions are being monitored, further pressuring them into making a hasty decision.
This is the text of the “Your Operating System Has Been Hacked” blackmail email, including the grammatical and spelling errors:
Hi!
You could be in trouble with the law.
This is your last chance to prevent unpleasant consequences and preserve your reputation.
Your operating system has been hacked.
All your personal data has been copied to my servers.I have installed a Trojan virus in the operating systems of all the devices you use to access the Internet.
This software gives me access to all the controllers on your devices.Thanks to encryption, no system will detect this virus. Every day its signatures are cleared.
I have already copied all your personal data to my own servers.I have access to your emails, messengers, social networks, contact list.
When I was collecting data from your device, I found a lot of interesting information about you.
You really like to watch adult videos and have orgasms while watching them.
I have some videos that were recorded from your screen.
I have edited a video that clearly shows your face and the way you watch porn and masturbate.
Your family and friends will have no problem recognizing you in this video. This video will be able to completely destroy your reputation.Also on your device I was able to find data that is not allowed to be stored in your country.
You could be in trouble with the law.I can send out proof of your illegal activities to all your contacts, make it public to everyone on the internet.
I have a lot of your personal information. It’s your browsing history, your messenger and social media correspondence, your phone calls, your personal photos and videos.
I can put all of your data in the public domain.I’m sure that after that the police might be interested in you. And other security agencies in your country.
All it takes is one click of my mouse to make all the information you have on your device available to the public.
You understand the consequences.It will be a real disaster.
Your life would be ruined.I bet you want to prevent that, don’t you?
It’s very easy to do.You need to transfer me 1300$ US dollars (USD) (in bitcoin equivalent at the exchange rate at the time of transfer). After that, I will delete all information about you from my servers.
I will not bother you anymore.
My bitcoin wallet for payment: bc1qp8wz2wsrd9w5z6k8za56dd0xqux6xx47aap4wzDon’t know what Bitcoin is and how to use it? Use Google.
You have 2 business days to pay.
After reading this email, the timer starts automatically.
I’ve already received notification that you opened this email.No need to respond to me on this message, this email was created automatically and is untraceable.
There is no need to try to contact anyone for help. Bitcoin wallet is untraceable, so you will just waste your time.The police and other security services won’t help you either.
In each of these cases, I will post the entire video without delay.
All of your data is already copied to a cluster of my servers, so changing your passwords on email or social media won’t help.I hope you choose the right solution.
The effectiveness of this scam lies in the psychological tactics employed by the scammers. By targeting the victim’s fear of legal consequences, humiliation, and social rejection, they create a sense of panic that may cause the victim to act impulsively without seeking help or verifying the scammer’s claims.
In reality, the scammers usually do not have access to the victim’s devices or the alleged compromising material. However, the fear and embarrassment generated by the email’s content can be enough to convince some individuals to pay the ransom, making the scam profitable for the scammers.
The “Your Operating System Has Been Hacked” email and anything it states is just a scam to try and scare you into paying the ransom. If you have received the “Your Operating System Has Been Hacked” email, we recommend deleting it and under no circumstances send any money to these cybercriminals.
Is the “Your Operating System Has Been Hacked” email real?
No, and don’t panic. The “Your Operating System Has Been Hacked” email is a scam that tries to trick you into thinking that your device or email has been hacked, then demands payment, or else they will send compromising information -such as images of you captured through your web camera or your pornographic browsing history – to all your friends and family. And in classic ransomware fashion, there’s typically a ticking clock. Giving users a short time limit to deliver the payment is social engineering at its finest.
Threats, intimidation, and high-pressure tactics are classic signs of a scam.
The “Your Operating System Has Been Hacked” extortion email and anything it states is just a scam to try and scare you into paying the ransom.
They have my password! How did they get my password?
To make the threats more credible, scammers may include one of your passwords in this email. The scammers have your password from sites that were hacked, and in this case, likely matched up to a database of emails and stolen passwords and sent this scam out to potentially millions of people. You can check if your email or password was compromised in a data breach on Haveibeenpwned.
If the password emailed to you is one that you still use, in any context whatsoever, stop using it and change it NOW. It’s also recommended that you enable two-factor authentication for your email and online accounts whenever that is an option.
Should I pay the ransom?
You should not pay the ransom. If you pay the ransom, you’re not only losing money but you’re encouraging the scammers to continue phishing other people.
Delete the “Your Operating System Has Been Hacked” email, and under no circumstances pay these cybercriminals a penny/dime/bitcoin.
What should I do now?
If you receive an email similar to the “Your Operating System Has Been Hacked” scam, it is crucial not to respond or send any payment.
We recommend that you ignore the content of the “Your Operating System Has Been Hacked” email and delete it from your Inbox.
If you have downloaded any attachments or clicked on any links from this email, or if you suspect that your computer might be infected with malware, you can follow the below steps to scan your device for malware with Malwarebytes and remove it for free.
Check if you’re device is infected with malware
The “Your Operating System Has Been Hacked” email may contain malware within the attachments or links that appear in the body of the email. By interacting with the malware — for example, opening or downloading an attachment that contains a malicious payload — the user may unknowingly infect their device or network, enabling attackers to gain access to protected applications and data.
To check your computer or phone for Trojans, browser hijackers, or other malware and remove them for free, you run a scan with Malwarebytes Free.
Malwarebytes runs on Windows, Mac, and Android. Click the tab below for the device you want to scan, then follow the steps to remove any malware it finds.
Scan Your Computer with Malwarebytes for Windows
Malwarebytes is one of the most popular and trusted anti-malware tools for Windows — and it’s completely free for removing infections. It catches threats that many antivirus programs miss, including adware, browser hijackers, and trojans. Follow the steps below to scan your PC and remove what Malwarebytes finds.
Download Malwarebytes
Click the button below to download the latest version of Malwarebytes for Windows from the official source. The free version is all you need — it will scan your computer and remove adware, browser hijackers, and other malicious software at no cost.
Download MalwarebytesOfficial installer for Windows 11 and 10. Your download starts right away.Want real-time protection? See Malwarebytes Premium
Malwarebytes Free for WindowsScans and removes malware at no cost-
Install Malwarebytes
When the download finishes, open your Downloads folder and double-click the MBSetup file. If Windows shows a User Account Control pop-up, click “Yes” to allow the installation.
Follow the On-Screen Prompts to Install Malwarebytes
The setup wizard will walk you through a few quick screens:
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Choose where you’re installing the program — “Personal Computer” or “Work Computer” — then click Next.
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Malwarebytes will now install on your device. This usually takes under a minute.
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When installation is complete, the “Welcome to Malwarebytes” screen will open automatically.
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On the final screen, click Open Malwarebytes to launch the program.
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Optional: Check for rootkits with a Custom Scan
You don’t need to change any settings for a normal scan. The standard Threat Scan in the next step is enough for most problems, so you can go straight to it.
If you also want to check for rootkits, use a Custom Scan. In current versions of Malwarebytes, rootkit scanning is only available there:
- On the Scanner tile, click the three-dot menu and select Advanced Scan.
- Choose Custom Scan. In its options, check Scan for rootkits.
- Select your system drive (usually C:\) as the location to scan, then start the scan. It takes longer than a Threat Scan.
- When it finishes, review and quarantine the results as described in the steps below.
Rootkit scanning isn’t available on Windows devices with ARM processors.
Start the Scan
Click the blue Scan button. Malwarebytes will automatically update its virus database and start checking your computer for malware.
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Wait for the Scan to Finish
The scan checks your entire system for browser hijackers and other malicious programs, so it can take 5 to 20 minutes depending on your computer. Feel free to do something else — just check back occasionally to see the progress.
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Quarantine the Detected Threats
When the scan is done, you’ll see a list of everything Malwarebytes found — malware, adware, and potentially unwanted programs. Click the “Quarantine” button to remove all of them at once.
Malwarebytes will now remove the malicious files and registry entries and move them safely into quarantine.
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Restart Your Computer
Some threats can only be fully removed after a reboot. If Malwarebytes asks you to restart, click Yes. Once you’re logged back in, Malwarebytes has finished removing the threats it found.
When the scan is done, check whether the problems you noticed have stopped. If they continue, see the options below.
If you are still having problems with your computer after completing these instructions, then please follow one of the steps:
- Run a computer scan with ESET Online Scanner
- Ask for help in our Windows Malware Removal Help & Support forum.
Scan Your Mac with Malwarebytes for Mac
Malwarebytes for Mac is a free on-demand scanner that removes the malware other security software tends to miss — adware, browser hijackers, and unwanted programs included. Cleaning an infected Mac with Malwarebytes has always been completely free, and it’s our go-to recommendation. Follow the steps below to scan your Mac and remove what Malwarebytes finds.
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Download Malwarebytes for Mac
Click the button below to download the latest version of Malwarebytes for Mac.
Download MalwarebytesOfficial installer for macOS. Your download starts right away.Want real-time protection? See Malwarebytes PremiumMalwarebytes Free for MacScans and removes malware at no cost -
Open the Malwarebytes setup file
When the download finishes, open your Downloads folder and double-click the setup file to begin the installation.
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Follow the On-Screen Prompts to Install Malwarebytes
The Malwarebytes for Mac Installer will guide you through a few quick screens. Click “Continue” and keep following the prompts until the installation completes.
When the installation is complete, Malwarebytes opens to the Welcome to Malwarebytes screen. Click “Get started“.
Malwarebytes needs Full Disk Access to check your whole Mac. When it asks, open System Settings > Privacy & Security > Full Disk Access, turn on Malwarebytes (it may be listed as Malwarebytes Protection), and confirm with your password or Touch ID. Then return to Malwarebytes. On macOS Monterey and earlier, this setting is in System Preferences > Security & Privacy > Privacy.
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Select “Personal Computer” or “Work Computer”
Malwarebytes will ask what type of computer you’re installing it on. Click either Personal Computer or Work Computer, whichever applies.
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Start the Scan
Click the “Scan” button. Malwarebytes will automatically update its detection database and begin checking your Mac for malware.
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Wait for the Scan to Finish
Malwarebytes will scan your Mac for adware, browser hijackers, and other malicious programs. This can take a few minutes, so feel free to do something else — just check back occasionally to see the progress.
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Quarantine the Detected Threats
When the scan is done, you’ll see a list of everything Malwarebytes found. Click the “Quarantine” button to remove all the threats at once.
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Restart Your Mac
Malwarebytes will now remove all the malicious files it found. Some threats can only be fully removed after a reboot — if Malwarebytes asks you to restart, allow it. Once you’re logged back in, check whether the problems you noticed have stopped. If they come back, save the scan report and ask for help in our forum.
If the problems you noticed continue after the scan, see the options below.
If you are still experiencing problems while trying to remove a malicious program from your computer, please ask for help in our Mac Malware Removal Help & Support forum.
Scan Your Phone with Malwarebytes for Android
Malwarebytes for Android scans your phone or tablet for malware, adware, and potentially unwanted apps. The free version scans only when you start a scan. Real-time protection, which checks apps automatically, is part of the paid Premium version.
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Download Malwarebytes for Android.
You can download Malwarebytes for Android by clicking the link below.
Get Malwarebytes for AndroidOpens Google Play in a new tab.Want real-time protection? See Malwarebytes Premium for AndroidMalwarebytes for AndroidScans your phone and removes malware at no cost -
Install Malwarebytes for Android on your phone.
In the Google Play Store, tap “Install” to install Malwarebytes for Android on your device.
When the installation process has finished, tap “Open” to begin using Malwarebytes for Android. You can also open Malwarebytes by tapping on its icon in your phone menu or home screen.
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Follow the on-screen prompts to complete the setup process
When Malwarebytes opens, it walks you through a short setup. Tap Get started and follow the prompts. If you see an offer for a trial or a paid plan, read it before you accept. You can skip it and keep using the free scanner.
Malwarebytes will ask for permission to access the files on your phone so it can scan them. Tap Allow, or turn on the permission in the Android screen that opens, then return to Malwarebytes.
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Run a scan with Malwarebytes for Android
On the main screen, tap Scan now. In some versions, you open the menu, tap Scanner, and then tap Run a scan.
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Wait for the Malwarebytes scan to complete.
Malwarebytes will now start scanning your phone for adware and other malicious apps. This process can take a few minutes, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.
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Remove the detected apps.
When the scan has been completed, you will see a list of the threats that Malwarebytes for Android has detected. Next to each detected item, tap the menu icon (three dots), then choose to uninstall the app or delete the file. Android then asks you to confirm. Tap OK or Uninstall to remove the app.
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Restart your phone.
When the detected apps are removed, restart your phone if Malwarebytes asks you to. Then check whether the problems you noticed have stopped.
If the problems you noticed continue after the scan, see the options below.
If you are still having problems with your phone after completing these instructions, then please follow one of the steps:
- Ask for help in our Mobile Malware Removal Help & Support forum.
- Only as a last resort, reset your phone to factory settings. Read the warning below first.
- Back up your photos, videos, files, and messages, for example to your Google account or a computer.
- Make sure you know your Google account email and password. The phone asks for them after the reset. If you changed the password recently, Google recommends waiting 24 hours before you reset.
- On a Samsung phone, also make sure you know your Samsung account password.
- If you use an authenticator app for two-step verification, move your accounts to another device or save your backup codes first.
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