About MalwareTips

Forum guide

MalwareTips is an independent cybersecurity community. Since January 2011, volunteers and security enthusiasts have helped people remove malware, choose the right security software and stay safe online, free of charge.

Last updated: September 26, 2026

2011Helping people since
97,000+Registered members
1 million+Posts and answers
FreeHelp for everyone

What we do

Malware removal help

Step-by-step help from experienced volunteers for Windows, Mac and mobile devices.

Security advice

Independent opinions on antivirus, firewalls, browsers and privacy tools, plus help configuring your setup.

News and research

Daily security news, threat discussions, product reviews and community testing.

Guides and scam alerts

Removal guides and scam investigations on the MalwareTips blog.

How the community works

  • People helping people. Most answers come from volunteers who give their time for free. Please be patient and kind.
  • Clear rules. Our forum rules keep discussions safe, respectful and useful. Moderators enforce them through a transparent warning system.
  • AI with limits. Our AI assistant, @Bot AI, can help with quick questions, but it does not replace human helpers.
  • New here? Read the welcome guide to learn how to ask a question that gets answered quickly.

Independence and transparency

MalwareTips does not sell security software. Opinions expressed in posts belong to their authors and do not necessarily reflect the views of MalwareTips.

Some pages, including blog guides, may contain affiliate links. If you buy a product through one of these links, we may earn a commission at no extra cost to you. This helps keep MalwareTips free. It never affects the help you receive in the forums, and helpers are never asked to recommend a particular product.

Contact us

Questions, partnership requests, copyright or privacy concerns: use our contact form. For help with malware or security software, please post in the forums so everyone can benefit from the answer.

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