Aartemis Locked Me Out

[mmkrzus]

After much running around today, I got back to my Windows 8 ASUS computer to run my machine embroidery software. But in attempting to get onto the internet from same, I could not get the search page to load. So I moved over to my (much better) Apple MacBook and looked online to see if it was a computer problem or an internet connection problem. My Apple connected just fine. I looked up "aartemis" since it keeps popping up in my search url, though I had no idea what it was. I figured it was just the way an ASUS computer hooked up to the internet. I do have Kaspersky Internet Security to avoid malware, but I have no idea how good it is. Anyway, I found your site after searching my Apple on "aartemis." So I went back to my ASUS and went into the Control Panel. I got to "Uninstall or change a program," but I click on "aartemis Browser Protector," click "Uninstall/Change," and nothing happens--it does NOT uninstall aartemis. Not a thing happens. It's crazy--does "Uninstall" work or not in Windows 8, or is it there to make you FEEL like it does something? Argh! Help! Before aartemis does anything else to my machine, I really want it off. How in heck do I do this? I am not an experienced or techie user. Thank you soooo much! And what is Microsoft SkyDive? I really want that off my machine. I did not add anything to my post, but it won't let me select "no," so I selected OTL LOG.

 

[kuttus]

Hi and welcome to the malwaretips.com forums!

I'm Kuttus and I am going to try to assist you with your problem. Please take note of the below:

• I will start working on your malware issues, this may or may not, solve other issues you have with your machine.
• The fixes are specific to your problem and should only be used for this issue on this machine!
• The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
• If you don't know, stop and ask! Don't keep going on.
• Please reply to this thread. Do not start a new topic.
• Refrain from running self fixes as this will hinder the malware removal process.
• It may prove beneficial if you print of the following instructions or save them to notepad as I post them.

Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.


Before we start:
Please be aware that removing malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.
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Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.