Solved Ads By Provider Removal help required

[Adam13]

Hi, having an issue with Ads by Provider, I followed the advice on a How to Remove Ads by Provider thread on here, but that did not fix, any help would be greatly appreciated

 

[TwinHeadedEagle]

Hello,



They call me TwinHeadedEagle around here, and I'll be working with you.



Before we start please read and note the following:

• At the top of your post, please click on the "Watch thread" button and make sure to check Watch this thread...and receive email notifications. This will send an email to you as soon as I reply to your topic, allowing me to solve your problem faster.
• Please do not install any new software during the cleaning process other than the tools I provide for you. This can hinder the cleaning process. Please do not perform System Restore or any other restore.
• Instructions I give to you are very simple and made for complete beginner to follow. That's why you need to read through my instructions carefully and completely before executing them.
• Please do not run any tools other than the ones I ask you to, when I ask you to. Some of these tools can be very dangerous if used improperly. Also, if you use a tool that I have not requested you use, it can cause false positives, thereby delaying the complete cleaning of your machine.
  
• All tools we use here are completely clean and do not contain any malware. If your antivirus detects them as malicious, please disable your antivirus and then continue.
• If during the process you run across anything that is not in my instructions, please stop and ask. If any tool is running too much time (few hours), please stop and inform me.
• I visit forum several times at day, making sure to respond to everyone's topic as fast as possible. But bear in mind that I have private life like everyone and I cannot be here 24/7. So please be patient with me. Also, some infections require less, and some more time to be removed completely, so bear this in mind and be patient.
• Please stay with me until the end of all steps and procedures and I declare your system clean. Just because there is a lack of symptoms does not indicate a clean machine. If you solved your problem yourself, set aside two minutes to let me know.
  
• Please attach all report using
  
  button below. Doing this, you make it easier for me to analyze and fix your problem.
  
• Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay for the repair.
• If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.

Rules and policies

We won't support any piracy.
That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!
The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!

Failure to follow these guidelines will result with closing your topic and withdrawning any assistance.

Scan with ZOEK

Please download ZOEK by Smeenk and save it to your desktop (preferred version is the *.exe one)
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
• Wait patiently until the main console will appear, it may take a minute or two.
• In the main box please paste in the following script:
  

  createsrpoint;
  autoclean;
  emptyalltemp;
  ipconfig /flushdns;b

• Make sure that Scan All Users option is checked.
• Push Run Script and wait patiently. The scan may take a couple of minutes.
• When the scan completes, a zoek-results logfile should open in notepad.
• If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Post its content into your next reply.

 

[Adam13]

Zoek.exe v5.0.0.0 Updated 02-April-2015
Tool run by Adam on Sun 05/04/2015 at 16:00:15.98.
Microsoft Windows 8.1 6.3.9600 x64
Running in: Normal Mode Internet Access Detected
Launched: C:\Users\Adam\Downloads\zoek.exe [Scan all users] [Script inserted]

==== System Restore Info ======================

5/04/2015 4:01:45 PM Zoek.exe System Restore Point Created Successfully.

==== Empty Folders Check ======================

C:\PROGRA~2\AGEIA Technologies deleted successfully
C:\Program Files\Classic Shell deleted successfully
C:\Users\Adam\AppData\Local\VirtualStore deleted successfully

==== Deleting CLSID Registry Keys ======================


==== Deleting CLSID Registry Values ======================


==== Deleting Services ======================


==== Batch Command(s) Run By Tool======================


==== Deleting Files \ Folders ======================

C:\PROGRA~2\Alfasistem Memory not found
C:\PROGRA~2\AGEIA Technologies not found
C:\Users\Public\Pokki deleted
C:\install.exe deleted
C:\Users\Adam\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar\Start Menu.lnk deleted
C:\Users\Adam\AppData\Roaming\7461.tmp deleted
C:\PROGRA~3\Pokki deleted
C:\PROGRA~3\Package Cache deleted
C:\Users\Adam\AppData\Local\Pokki deleted
C:\Users\Default\AppData\Local\Pokki deleted
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Search.lnk deleted
C:\Users\Adam\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\PC App Store.lnk deleted
C:\Users\Adam\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Start Menu.lnk deleted
C:\Windows\SysNative\config\systemprofile\Searches deleted
C:\Windows\Syswow64\InstallUtil.InstallLog deleted

==== Chromium Look ======================

Chrome Hotword Shared Module - Adam\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg

==== Set IE to Default ======================

Old Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="http://g.jp.msn.com/HPALL14/14"

New Values:
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Start Page"="http://g.jp.msn.com/HPALL14/14"

==== All HKCU SearchScopes ======================

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes
"DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"
{012E1000-F331-11DB-8314-0800200C9A66} Google Url="http://www.google.com/search?q={searchTerms}"
{0633EE93-D776-472f-A0FF-E1416B8B2E3A} Bing Url="http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC"

==== Empty IE Cache ======================

C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5 emptied successfully
C:\Users\Adam\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\Users\Adam\AppData\Local\Microsoft\Windows\INetCache\Low\Content.IE5 emptied successfully
C:\Users\Default\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\Windows\sysWoW64\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\Windows\sysWOW64\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\Content.IE5 emptied successfully
C:\Users\Adam\AppData\Local\Microsoft\Windows\INetCache\IE emptied successfully
C:\Users\Adam\AppData\Local\Microsoft\Windows\INetCache\Low\IE emptied successfully
C:\Users\Default\AppData\Local\Microsoft\Windows\INetCache\IE emptied successfully
C:\Users\Default User\AppData\Local\Microsoft\Windows\INetCache\IE emptied successfully
C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\IE emptied successfully
C:\Windows\sysWoW64\config\systemprofile\AppData\Local\Microsoft\Windows\INetCache\IE emptied successfully

==== Empty FireFox Cache ======================

No FireFox Profiles found

==== Empty Chrome Cache ======================

C:\Users\Adam\AppData\Local\Google\Chrome\User Data\Default\Cache emptied successfully

==== Empty All Flash Cache ======================

Flash Cache Emptied Successfully

==== Empty All Java Cache ======================

No Java Cache Found

==== C:\zoek_backup content ======================

C:\zoek_backup (files=10088 folders=239 561477775 bytes)

==== Empty Temp Folders ======================

C:\Users\Adam\AppData\Local\Temp will be emptied at reboot
C:\Users\Default\AppData\Local\Temp emptied successfully
C:\Users\Default User\AppData\Local\Temp emptied successfully
C:\Windows\serviceprofiles\networkservice\AppData\Local\Temp emptied successfully
C:\Windows\serviceprofiles\Localservice\AppData\Local\Temp emptied successfully
C:\Windows\Temp will be emptied at reboot

==== After Reboot ======================

==== Empty Temp Folders ======================

C:\Windows\Temp successfully emptied
C:\Users\Adam\AppData\Local\Temp successfully emptied

==== Empty Recycle Bin ======================

C:\$RECYCLE.BIN successfully emptied

==== EOF on Sun 05/04/2015 at 16:32:24.59 ======================

 

[TwinHeadedEagle]

Very good. How is your PC now?

 

[Adam13]

Still the same as before

 

[TwinHeadedEagle]

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition option is checked.
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please include their content into your next reply.

 

[Adam13]

Here are the two logs

 

[TwinHeadedEagle]

Does it happen in all browsers?

 

[Adam13]

No, just happens with Chrome

 

[TwinHeadedEagle]

Can you reinstall Chrome?

 

[Adam13]

Yeah, that worked, thanks heaps