Solved ADWcleaner crashes during cleaning

[Riflekiller]

So basically I have yeabests.cc and maybe even other malware on my computer, so I went to this guide:https://malwaretips.com/blogs/remove-yeabests-cc/
which led me to this point, where I have downloaded adwcleaner v6.020 and scanned my computer, it found 41 threats and every time I click clean adwcleancer freezes and makes my computer unusable unless I manually restart it, I did try it again without firewall or my antivirus on (nod32), but it still crashes and every other post I saw didn't help me either

 

[TwinHeadedEagle]

Hello,


https://malwaretips.com/threads/preparation-guide-before-requesting-malware-removal-help.20334/

 

[Riflekiller]

I uploaded the file here, I didn't know if I need to upload it through a new post or just this one so tell me if I need to do something else. Thanks.

 

[TwinHeadedEagle]

I need both reports.

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition.txt option is checked.
  
  
  
  
  
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please attach report into your next reply.

 

[Riflekiller]

ok.

 

[TwinHeadedEagle]

Okay, let's make one more check:

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[Riflekiller]

I don't have the files on desktop, but in a folder where they are all in so I think it's fine, also the fix button worked really fast so idk if that's how it should be but I got the file.

 

[TwinHeadedEagle]

Okay, that's good.


Please download Zemana AntiMalware and save it to your Desktop.

• Install the program and once the installation is complete it will start automatically.
• Without changing any options, press Scan to begin.
• After the short scan is finished, if threats are detected press Next to remove them.

Note: If restart is required to finish the cleaning process, you should click Reboot. If reboot isn't required, please restart your computer manually.​

• Open Zemana AntiMalware again.
• Click on
  
  icon and double click the latest report.
• Now click File > Save As and choose your Desktop before pressing Save.
• The only left thing is to attach saved report in your next message.

 

[Riflekiller]

So from the scan I'm pretty sure it actually found the yeabests.cc malware because I saw the same folder it supposedly comes, but my problem was that as soon as my computer restarted it gave me the error shown in the file called 3.png and a blank screen, I was able to enter explorer through task manager but that error only happened to me after explorer has opened and now it happened on a black blank screen.

 

[TwinHeadedEagle]

Let me know if this fixed it after reboot.

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[Riflekiller]

so I did as you said and this time after restart my computer booted up well, also I noticed that my chrome doesn't have the error and doesn't open up yeabests, but it does open up a blank white page, which might just be my settings after first trying to remove the malware.
Also wanted to know if this means yeabests.cc and that vbs error are gone now and that my computer + chrome will start working better?

 

[Riflekiller]

So 5 minutes later I just got a notification from zemana antimalware that found 3 "harmful objects".
Should I click next just like the first scan?

 

[TwinHeadedEagle]

You can remove them.


Let's make final check:

Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Make sure that Addition.txt option is checked.
  
  
  
  
  
• Press Scan button and wait.
• The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.

Please attach report into your next reply.

 

[Riflekiller]

latest scan files

 

[TwinHeadedEagle]

Okay, final fix.

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.

Running it on another one may cause damage and render the system unstable.

​

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on
  
  icon and select
  
  Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

 

[Riflekiller]

the fixlog

 

[Riflekiller]

Seems like all my websites on chrome signed out automatically, I assume this is normal?

 

[TwinHeadedEagle]

Yes, this is the part of final cleanup. You're good to go now

 

[Riflekiller]

Thank you so much for the support and the help, after almost going for formatting the computer, this has been a huge relief, so thanks a lot!