Troubleshoot affected Chrome Browser, Mac

Mascha

New Member
Thread author
May 28, 2016
3
Briefly explain your current issue(s)
my Chrome Browser is affected by some adware which I can not get ride of and which prevents me from opening chrome settings
Steps taken to resolve, but have been unsuccessful
I unistalled Chrome several times but whenever I downloaded it afterwards the problem occurred again. Malware software could not detect anything. I also have a anti virus software which does not find anything. When I try to open settings always a new advertising tab opens.
Hey,
my Chrome Browser does not function anymore since I got this annoying adware. It can not be detected by any virus softwares and I can't access the chrome settings to get rid of it. Even when I uninstalled Chrome and when I deleted all related files the problem occurred immediately again when I installed Chrome for new.
Does anybody has an idea how to solve that?
 

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Ink

Administrator
Verified
Staff Member
Well-known
Jan 8, 2011
22,361
Threads Merged.

Do you sign into Chrome with your Google Account from the Settings page?

After installing Chrome is the Adware present without any extensions?
 
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