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Windows Malware Removal Help & Support
After Using AdwCleaner Windows freeze after restart
Message
<blockquote data-quote="TwinHeadedEagle" data-source="post: 559612" data-attributes="member: 6533"><p>Okay, let's make some more checks:</p><p></p><p><img src="http://www.iconsdb.com/icons/download/guacamole-green/temperature-16.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /> <u><strong><span style="color: #0000ff">Temperature Check</span></strong></u></p><ul> <li data-xf-list-type="ul">Please download <a href="https://www.piriform.com/speccy/download/portable" target="_blank">Speccy </a>to your <strong>Desktop</strong>.</li> <li data-xf-list-type="ul">Unpack archive and start <strong>Speccy64</strong>.</li> <li data-xf-list-type="ul">Wait a few seconds until it finishes checking and then make a screen shot of the <strong>Speccy</strong> window.</li> <li data-xf-list-type="ul">Upload the image in your next reply.</li> </ul><p></p><p></p><p><img src="https://sites.google.com/site/cannedfixes/farbar-service-scanner/FarbarServiceScanner.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /> <strong> <u><span style="color: #0000FF">Scan with Farbar Service Scanner</span></u></strong></p><p></p><p>Download <a href="http://download.bleepingcomputer.com/farbar/FSS.exe" target="_blank"><strong><span style="color: #FF8000">Farbar Service Scanner</span></strong></a> by Farbar and save it to your desktop.</p><p></p><ul> <li data-xf-list-type="ul">Right-click on <img src="https://sites.google.com/site/cannedfixes/farbar-service-scanner/FarbarServiceScanner.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /> icon and select <img src="https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /> <strong> Run as Administrator</strong> to start the tool.</li> <li data-xf-list-type="ul">Make sure all of the options are checked!</li> <li data-xf-list-type="ul">Press <strong>Scan</strong>.</li> <li data-xf-list-type="ul">It will create a log (<strong>FSS.txt</strong>) in the same directory the tool is run.</li> </ul><p></p><p>Please include that log in your next reply.</p><p></p><p></p><p></p><p></p><p><img src="https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif" alt="" class="fr-fic fr-dii fr-draggable " style="" /><span style="color: #0000FF"><strong> <u>Scan with Farbar Recovery Scan Tool</u></strong></span></p><p></p><p>Please re-run <strong>Farbar Recovery Scan Tool</strong> to give me a fresh look at your system.</p><ul> <li data-xf-list-type="ul">Right-click on <img src="https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif" alt="" class="fr-fic fr-dii fr-draggable " style="" /> icon and select <img src="https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /><strong> Run as Administrator</strong> to start the tool.<br /> (XP users click run after receipt of Windows Security Warning - Open File).</li> <li data-xf-list-type="ul">Make sure that <strong>Addition.txt</strong> option is checked.<br /> <br /> <img src="http://i67.tinypic.com/2873ryc.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /><br /> </li> <li data-xf-list-type="ul">Press <strong>Scan</strong> button and wait.</li> <li data-xf-list-type="ul">The tool will produce two logfiles on your desktop: <strong>FRST.txt</strong> and <strong>Addition.txt</strong>.</li> </ul><p>Please attach report into your next reply.</p><p></p><p></p><p></p><p><img src="http://i59.tinypic.com/2eyjdoj.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /> <span style="font-size: 12px"><span style="font-size: 15px"><span style="color: #0000ff"><strong><u>System File Checker</u></strong></span></span></span></p><ul> <li data-xf-list-type="ul">Press the <img src="https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/WindowsKey.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /> on your keyboard. Type <strong>cmd</strong> and right click >> <strong>Run as Administrator</strong>.</li> <li data-xf-list-type="ul">Copy/Enter the command below and press <strong>Enter:</strong></li> <li data-xf-list-type="ul">[code=auto:0]sfc /scannow[/code]</li> <li data-xf-list-type="ul">Windows will begin with system scan.</li> <li data-xf-list-type="ul">When done, please reboot your system.</li> </ul><p><strong><span style="font-size: 15px">System File Checker report:</span></strong></p><ul> <li data-xf-list-type="ul">Press <img src="https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/WindowsKey.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /> + <strong>R</strong> on your keyboard at the same time. Type <strong>cmd</strong> and click <strong>OK</strong>.</li> <li data-xf-list-type="ul">Copy/Enter the command below and press <strong>Enter:</strong></li> <li data-xf-list-type="ul">[code=auto:0]findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"[/code]</li> <li data-xf-list-type="ul">Attach <strong>sfcdetails.txt </strong>from your <strong>Desktop </strong>in your next reply.</li> </ul></blockquote><p></p>
[QUOTE="TwinHeadedEagle, post: 559612, member: 6533"] Okay, let's make some more checks: [img]http://www.iconsdb.com/icons/download/guacamole-green/temperature-16.png[/img] [U][B][COLOR=#0000ff]Temperature Check[/COLOR][/B][/U] [LIST] [*]Please download [URL='https://www.piriform.com/speccy/download/portable']Speccy [/URL]to your [B]Desktop[/B]. [*]Unpack archive and start [B]Speccy64[/B]. [*]Wait a few seconds until it finishes checking and then make a screen shot of the [B]Speccy[/B] window. [*]Upload the image in your next reply. [/LIST] [IMG]https://sites.google.com/site/cannedfixes/farbar-service-scanner/FarbarServiceScanner.png[/IMG] [B] [U][COLOR=#0000FF]Scan with Farbar Service Scanner[/COLOR][/U][/B] Download [URL='http://download.bleepingcomputer.com/farbar/FSS.exe'][B][COLOR=#FF8000]Farbar Service Scanner[/COLOR][/B][/URL] by Farbar and save it to your desktop. [LIST] [*]Right-click on [IMG]https://sites.google.com/site/cannedfixes/farbar-service-scanner/FarbarServiceScanner.png[/IMG] icon and select [IMG]https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg[/IMG] [B] Run as Administrator[/B] to start the tool. [*]Make sure all of the options are checked! [*]Press [B]Scan[/B]. [*]It will create a log ([B]FSS.txt[/B]) in the same directory the tool is run. [/LIST] Please include that log in your next reply. [IMG]https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif[/IMG][COLOR=#0000FF][B] [U]Scan with Farbar Recovery Scan Tool[/U][/B][/COLOR] Please re-run [B]Farbar Recovery Scan Tool[/B] to give me a fresh look at your system. [LIST] [*]Right-click on [IMG]https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/FRST.gif[/IMG] icon and select [IMG]https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg[/IMG][B] Run as Administrator[/B] to start the tool. (XP users click run after receipt of Windows Security Warning - Open File). [*]Make sure that [B]Addition.txt[/B] option is checked. [IMG]http://i67.tinypic.com/2873ryc.png[/IMG] [*]Press [B]Scan[/B] button and wait. [*]The tool will produce two logfiles on your desktop: [B]FRST.txt[/B] and [B]Addition.txt[/B]. [/LIST] Please attach report into your next reply. [IMG]http://i59.tinypic.com/2eyjdoj.png[/IMG] [SIZE=3][SIZE=4][COLOR=#0000ff][B][U]System File Checker[/U][/B][/COLOR][/SIZE][/SIZE] [LIST] [*]Press the [IMG]https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/WindowsKey.png[/IMG] on your keyboard. Type [B]cmd[/B] and right click >> [B]Run as Administrator[/B]. [*]Copy/Enter the command below and press [B]Enter:[/B] [*][code=auto:0]sfc /scannow[/code] [*]Windows will begin with system scan. [*]When done, please reboot your system. [/LIST] [B][SIZE=4]System File Checker report:[/SIZE][/B] [LIST] [*]Press [IMG]https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/WindowsKey.png[/IMG] + [B]R[/B] on your keyboard at the same time. Type [B]cmd[/B] and click [B]OK[/B]. [*]Copy/Enter the command below and press [B]Enter:[/B] [*][code=auto:0]findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"[/code] [*]Attach [B]sfcdetails.txt [/B]from your [B]Desktop [/B]in your next reply. [/LIST] [/QUOTE]
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