Solved AMD Processor Running Hot

[imsoadude]

Hi, i need some advice for my girlfriends laptop its under warrenty and she just got it back and they replaced the heat sink fan. the cpu is a amd a10-4600m and you can see more from the speccy screenshot below thats its only the cpu getting extremely hot. I've seen it go all the way up to 115 degrees celcius.

Anyways im wondering what damage can it do since the max operating temp is 100 degrees and what could it possibly be?

PS: this is even when running idle

 

[Ink]

What are the readings with HWMonitor? Could it be the technicians did a bad job? Check the fans are working correctly?

 

[jamescv7]

It may caused the way used the laptop since air released might fully blocked from habitual way.

Any luck on using external fan stand to decrease it?

 

[imsoadude]

What are the readings with HWMonitor? Could it be the technicians did a bad job? Check the fans are working correctly?

Ill check the readings this weekend with HWMonitor. It was like this before the technicians did a repair too, so im not 100% sure ill see if i can open it without voiding the warranty. I can feel the fans pushing air out.. not very much but i can feel it

Any luck on using external fan stand to decrease it?

a external fan stand kind of helps but not very much the most it reduces it to is 85 to 90 degrees celcius. (i put the external fan right under the intake vent)

 

[Detection]

Might be a faulty sensor, 99c is very hot for a CPU to survive and Id have thought it would have auto shutdown to save the hardware by now

IF it really is that hot, then the heatsink is not connected correctly or there is no thermal paste on it

 

[tapoo]

^^is thermal paste necessary??

 

[Detection]

^^is thermal paste necessary??

Erm, yes extremely necessary otherwise the heat can't transfer from the CPU to the heatsink properly

Metal on metal is far from a perfect connection, there are tiny impurities on each surface meaning they are not touching each other fully, thermal paste fills those tiny holes to give a near perfect finish and connection between the two

On a laptop it might be a thermal pad rather than thermal paste, I always put paste on laptops and desktops, it makes a huge difference

 

[McLovin]

I have an AMD CPU in my laptop and it's causing heat issues. If what Detection said is there try getting a laptop cooling pad.