Android Malware: touchscreen disabled.

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ruizgranado

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Apr 7, 2016
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The phone only works for 2 to 4 seconds. Time to draw the unlock pattern and sometimes even click on something else, bit the problem is that the Screen removes the Blue filter and stays in a way that no interaction is possible with the phone: touchscreen is disabled, sound is muted. I can receive calls, but I can't hear them and I can't swipe to answer.

The only thing working are the volume buttons and the power button. I reboot after pressing over 6 seconds. It doesn't stay off, it turns back on again.

If I press power + volume down, sometimes it updates all Apps in the phone, but after finishing that, I am back to the 2-4 seconds where I can only draw my unlock pattern and nothing else.

I thought I might be able to reboot in safe mode, but that screen dialog would not even show up. And if it did, I wouldn't be able to press OK because touchscreen is disabled.

I thought I might be able to get a factory reset, but there is no way I can do that.

The phone is not accepted by my DELL Latitude E4300 laptop.

Guys, this isn't normal. Yesterday I was fine and now I am like this. Can you do something, please?
 
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