Apple Launches Self-Serve Portal for Initiating Activation Lock Removal Requests

CyberTech

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Nov 10, 2017
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Apple today added a new "Turn off Activation Lock" page to its website that provides steps users can take to turn off the security feature on an iPhone, iPad, or iPod touch.

As noted on Reddit, the page includes a link to start an Activation Lock support request in the United States, meaning that customers no longer have to contact an Apple support representative by phone, email, or online chat to initiate this process. To submit a request for Activation Lock support, you must be the owner of the device, and the device must not be in Lost Mode or managed by a business or educational institution.


 

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